Wingstop

3.0
144 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
8140 Beechmont Ave, Cincinnati, OH
45225, United States

Hours

Reviews

3.0
144 reviews
5 stars
61
4 stars
5
3 stars
8
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude behavior and poor management responses.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh and flavorful wings, while others received cold, poorly cooked, or incorrect orders.

Wait Times

Many customers experienced long wait times for their orders, often exceeding the quoted times, leading to frustration.

Cleanliness and Atmosphere

The cleanliness of the location received positive remarks, but some customers noted issues with the environment and service during busy times.
  • JM
    Joanna Miller
    Dec 31, 2025
    5.0
    I’m a weekly customer at Wingstop and there was an error with my large delivery order from the app last night. The delivery person had picked up someone else’s much smaller and different order than my own. Immediate communication was made by the store, before the wrong order delivered , to try to make things right. The new trainees customer service was excellent attempting every avenue to assist even trying to help me figure out how to access my Apple Pay card number . Called again today to verify the refund was sent to my correct card number and the GM, Natasha, rest assured me that it was submitted today and took great care of me. I appreciate the store , their professionalism, customer service and the food always being hot and delicious for me and my family. I appreciate you all!
  • JJ
    Jaxen
    Dec 26, 2025
    1.0
    The food was extremely cold and the meat was hard they took forever to get my wings and they cooked them wrong and they drenched them which I didn’t want
  • RR
    ramsandbats
    Nov 26, 2025
    5.0
    My order was done very fast, and the music was very nice to hear in the place! My fries and wings were fresh
  • CD
    cindy deaton
    Nov 26, 2025
    5.0
    Natasha and Anthony were amazing! The cleanest and fastest Wingstop I've ever been too! The wings were hot and fresh and the ranch omg they need to sell by the jar!! Its made fresh daily!!! Im so glad I found this location!
  • IS
    Isaac Shelton
    Nov 23, 2025
    5.0
    I forgot to add fries to my online order and I called and talked to Anthony, he quickly helped me by adding them before my order got picked up! Thank you

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.