Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,357 reviews
5 stars
354
4 stars
312
3 stars
231
2 stars
119
1 star
341
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unresponsive staff, particularly in the drive-thru.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt bathrooms.
Staff Attitude
Mixed feedback on staff demeanor, with some praising individual employees while others reported rudeness and lack of professionalism.
Inconsistent Availability
Customers frequently encountered unavailable menu items, such as Frosties and salads, and issues with mobile orders.
- JDJORDAN DODSON4 days ago1.0Had doors locked and wouldn't come to door at 545pm, no signs stating closed or anything up, wouldn't answer phone call, shitty establishment
- LALarry AdkinsDec 21, 20252.0Never has the frosty machine working. Anything else has been fine, but sometimes you want a frosty, right?
- OHOwen HiattDec 21, 20251.0Waited at the drive through for 20 minutes before getting food. They had no mayo. They had no scorching hot sauce. Then I get home and find out they gave me a spicy chicken sandwich instead of my Asiago chicken sandwich… and this is not the first time getting horrible service. Never, NEVER go here.
- OVOwen VelaDec 18, 20255.0Very nice when I was having a hard night!
- SLSarah LippNov 6, 20251.0Paid with apple pay. Cashier kept my phone. They tried to give me a kids meal bag with no food only a toy. When I did receive the food, it was all wrong. Once I got home and realized they still had my phone, I went back up there. Walked in to see them standing there playing with my phone. I complained for them to just act like none of it was a big deal.
Frequently Asked Questions About Wendy's
Is 621 Winton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's 11898 Chase Plz location?
The drive-through at Wendy's 11898 Chase Plz in Cincinnati is open Monday to Saturday from 6:30 AM to 1:00 AM, and on Sunday from 8:00 AM to 1:00 AM.
Does Wendy's at 11898 Chase Plz serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I get delivery or takeout from Wendy's at 11898 Chase Plz?
Yes, Wendy's offers delivery and takeout services at this location. You can order online through their app or website.
What payment options are accepted at Wendy's 11898 Chase Plz?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's at 11898 Chase Plz for questions or feedback?
You can call the location directly at (513) 208-9009 or provide feedback via their Customer Care team through the website or customer satisfaction survey.
Where can I find the menu and nutritional information for Wendy's 11898 Chase Plz?
Menu prices and nutrition/allergen information are available on Wendy's official menu website and mobile app, with detailed info on each item.
Are there any other fast food restaurants near Wendy's at 11898 Chase Plz?
Yes, nearby fast food options include Taco Bell and KFC, providing additional choices for quick meals in the area.
Is there a hotel near Wendy's at 11898 Chase Plz where I can stay?
Quality Inn & Suites Cincinnati I-275 is a nearby hotel where customers can stay when visiting the Wendy's location.
Where can I get automotive services near Wendy's at 11898 Chase Plz?
Nearby automotive services include Tires Plus, Smiley Car Window Tinting, Andrew Mallicoat's Automotive, and Bishop's Auto Care & Tire.
Can Wendy's customers visit nearby convenience or gas stations?
Yes, Speedway gas station and convenience store is close by, which might be convenient for customers needing fuel or snacks before or after their meal.