Wendy's

3.1
2418 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1246 Hopple Street, Cincinnati, OH
45225, United States

Hours

Reviews

3.1
2,418 reviews
5 stars
677
4 stars
428
3 stars
424
2 stars
256
1 star
633

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, particularly during busy hours.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and food not prepared as requested.

Food Quality

Inconsistent food quality with reports of cold or improperly cooked items, including undercooked meat.

Management Issues

Frequent mentions of poor management and disorganization, leading to a chaotic service environment.
  • AN
    Andrew Nikodem
    Nov 12, 2025
    1.0
    Service was Polite but got 2 pieces of bacon on my baconator and no ketchup or mustard also forgot my fries in the bag. One of the lower quality orders I've ever had at a wendys before. DEFINITELY DONT RECOMMEND.
  • AA
    Alae edd Agzoum
    Nov 8, 2025
    1.0
    The was very bad and Service was very sooks
  • KM
    Kendall Moore
    Nov 1, 2025
    1.0
    I go to get some food and when I get to the speaker to order they tell me that they are not taking anymore orders
  • CC
    Crisis_Tru
    Nov 1, 2025
    1.0
    This location SUCKS they. kre for breakfast at 315 and let you wait in line . SHAME !!
  • CC
    Cristina Carpenter
    Oct 9, 2025
    1.0
    Went here to grab some food before work sense I work at the factory next door. There were three people in front of me and I waited thirty minutes in line because the manager who was ringing people out kept walking off to go do other things. The gentleman in front of me and myself didn't get our drink cups until we reminded the manager who was acting like she wanted to shoot herself in the face rather then do her job. She accused the drive thru person of taking a door dash order in front of everyone even though there was no way she could have grabbed it.I was also shorted some food with my order but by the time I realized I couldn't go back without being late for work. Avoid this place like the plague.

Frequently Asked Questions About Wendy's

Is 635 Hopple Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.