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Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers experiencing argumentative interactions with management.
Food Quality
Many customers reported receiving cold or improperly prepared food, with frequent complaints about items being out of stock or incorrect orders.
Long Wait Times
Customers consistently mentioned excessive wait times both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Cleanliness Issues
Several reviews pointed out unsanitary conditions, including dirty floors and concerns about food safety.
Inconsistent Experiences
While some customers praised individual staff members for their service, the overall experience at this location was described as disappointing and inconsistent.
BD
Brenda Douglas
Feb 17, 2026
1.0
The manager was very rude. The fries were cold. My bacon cheeseburger was cold and hard. The manager told me not to come back there anymore. Rude, rude, rude just because I brought the food back there was no count
FL
Forando Little
Feb 12, 2026
5.0
Great
KK
Kevin Kimbrough
Feb 4, 2026
1.0
This is got to be the consistently worst Wendy's I've been in. I try not to frequent this Store much. However, I do go through it every now and then hoping it might have changed. I am never shocked anymore about the pathetic customer service I get from there. Where is the Management Team in all of this chaos???
AA
Asia Ambria
Jan 22, 2026
5.0
First let me say the African American women named Tasha with the purple braids was absolutely amazing. Long story short my sauce wasn’t in the bag so I came back she apologized and gave me the sauce. I get all the way home about to eat my meal and realized this is not what I ordered. Obviously I’m irritated now, but fine, I put my shoes back on get in the car and go all the way back. I get there and someone else was at the window so I’m thinking yeah we about to have problems.. after the young man listened to my issue he shut the window and started to explain to someone what happened.. then TASHA shows up. She said this your second time back absolutely not!! I’m so sorry let me get you together do u have time? Now, part of me wanted to be so rude because I’m not feeling well I have a headache and it’s just not my day. So reluctantly I’m like yes I’ll wait. TASHA!!! made everything fresh even gave me a large when I didn’t ask nor was I expecting that. She has such a positive attitude you can’t help but treat her kind and with respect. I really hope she is in a position of power and if not, SHE NEEDS TO BE. She is a example of what a LEADER is. I hope this reaches the owner so she can be rewarded because she literally didn’t have to do that. I NEVER go to this Wendy’s because it has a bad reputation. But again I wasn’t feeling well, and needed to eat. I’m glad I stopped because TASHA WAS AWESOME!! I’ll definitely be blessing her, she deserves it. I know it’s just a review but TASHA WITH THE PURPLE knotless BRAIDS deserves some praise for treating people kind and having amazing customer service skills. THANK YOU TASHA!!
CT
Chelsea Tran
Jan 18, 2026
1.0
This establishment doesn’t even deserve a star. Forest park needs to shut this down immediately. The workers are unprofessional, and RUDE as hell. You would think they’re high schoolers they’re GROWN adults. Even the high schoolers are a mess. They will spit in your food and even tell you they want to come out and fight you. Why does it have to come down to this? To an argument and possibly leading to a physical fight. AT WENDYS. I’ll be making a call to HR, to get a follow up of the peoples names that work at this establishment. This is unacceptable.