Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported long wait times, often exceeding 15 minutes, with some experiences taking up to 45 minutes.
Food Quality
Many reviews highlighted issues with food being cold, stale, or incorrect, with frequent complaints about items being out of stock.
Staff Attitude
Customer service was often described as poor, with reports of rude or unhelpful staff, and a lack of professionalism observed in the workplace.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt areas.
NC
Nicole Cook
Dec 22, 2025
1.0
The chicken nuggets was hard like they redrop them and everything fires was cold they didn’t give me no straw
MB
Mikey Brown
Dec 21, 2025
5.0
The manager was noticably argumentative with staff. The staff wasn't terribly helpful. The big guy seemed to know what to do, but that's it.
AS
A S
Dec 16, 2025
1.0
Guy didn't even know which drinks they usually serve. Another employee had to inform me it was not available today. And then he wanted to act out. Do yourselves a favor. The Fairfield one has competent and pleasant staff. Got my food from that one so quick I was still in the process of getting my refund from the jerks down the street
PD
Paul Dudley
Dec 11, 2025
1.0
Waited 15 minutes for a combo watched seven people go through the drive-through after me and proceeding to get their food before I did. Probably the worst drive-through experience I’ve had at a Wendy’s in a really long time. Never coming back here literally got my food and they forgot my coffee. How hard is it for you to get a small black coffee? None of these people should be working here they should all be fired…
SP
Sierra Patton
Dec 9, 2025
1.0
This location is honestly the worst one I've been to. EVERY time I go to this location part or all of my order is cold.For example I got a bacon egg and cheese biscuit this morning and its so cold that the cheese isnt even melted. I dont have this problem at any other location in the area and its honestly disappointing as I love Wendy's breakfast but this is the closest one to my house.