Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Numerous complaints were made about food being cold, stale, or poorly prepared, with some customers describing it as inedible.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and the presence of pests.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unprofessional behavior.
JR
Josh Rich
Nov 14, 2025
1.0
Quite possibly one of the worst Wendy's locations I have EVER been to. Walk in as normal im on break for lunch I go to order my food asked for chilli and 10 piece nugget meal. The older gentleman takes my order (he was wonderful) then asks what dipping sauce I said barbq....he replied we are out of barbq ok I then asked for i cant remember....then tells me they are out of that as well....alright than. I proceed to to wait he sets my cup down I go to get my drink....amd there is a giant puddle of something on the ground ...ok...I step around it...fill my drink...go to grab a straw and lid....and guess what they dont have any out..so I walk back up and ask for a straw and napkins because im not kidding you there WAS NOTHING by the pop machine well when I asked for napkins....youre not gonna believe this....sorry I can only give you one napkin were running out 🙄🙄 mind blowing! Ok...so i get my food he sets my chili down and says sorry sir were out of small chilli cups so I gave you this instead....at this point im like what ever I just want to eat...I start eating and the nuggets ate almost u edible. Needless to say I didnt say anything because they already seem to have enough going on with the arguing and everything else coming from the employees.....hands down absolutely worst experience I think ive ever had...
JG
Jimmy Grundy
Nov 10, 2025
1.0
This Wendy’s is always so slow everytime I come through you’ll wait 10-15 minutes in line and another 10 at the speaker
CD
Chelsea Dean
Nov 8, 2025
5.0
I came during the dinner rush. Ordered online. Simple, easy, customer friendly way to do it. Isaiah brought out my order and he exceeded my expectations to make sure my order was correct. He was friendly and polite, even under the stress of the dinner rush. If I could give him 10 stars i would.
LC
Linda Campbell
Nov 4, 2025
3.0
(Late lunch)The burger was good however if it wasn't for a young man and a customer, Tony I would have walked out. The wait was rediculous so we discussed politics
Veterans Sports etc.
I came in for burger and chili, they were out of chili. Tony came in for baked potato they were out of them also. Needless to say I will go out of my way and go to a different Wendy's because I have a gift card . Instead of the Wendy's close to me but not worth it. My Christmas request list my kids and grandkids give me will not have Wendy's on my list.
My neighbor told me the Wendy's in Fairfield I assume on Rt 4 was great!
BH
Brandon Hopkins
Oct 26, 2025
1.0
Do waste you time and money its takes way too long to get your order the staff is horrible you can get a Domino's pizza fast then getting a burger from here's pathetic to be honest they just need to close this location because its not working at all not for the staff or the customers
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 537-6241.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 609 Northland Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 2230 Northland Blvd, Cincinnati?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy’s location serve breakfast?
Yes, Wendy’s at this location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy’s?
Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at the Wendy’s on Northland Blvd?
Yes, delivery is available where allowed. You can check delivery options via the Wendy’s app or order.wendys.com.
Can I order Wendy’s food through a mobile app?
Yes, you can order via the Wendy’s mobile app available on the App Store or through the website order.wendys.com.
What are the dining options at Wendy’s on Northland Blvd?
This location offers dine-in, drive-thru, and delivery options but does not have curbside pickup.
How can I contact the Wendy’s location at 2230 Northland Blvd?
You can reach the location directly by phone at (513) 537-6241 or provide feedback via their customer care channels online.
Are there any pharmacies near Wendy’s at Northland Blvd?
Yes, Walgreens and Target Health Care pharmacies are nearby, convenient for combining errands with your Wendy’s visit.
What are some nearby food options in addition to Wendy’s at this location?
Nearby restaurants include Tri-County Domino’s pizza and chicken, Wael Hooks Fish and Chicken, and Domino’s Pizza delivery service.
Are there any nearby services that can help with transportation or fuel while visiting Wendy’s?
Yes, Shell gas station and French's Towing service are close by, useful for refueling or roadside assistance during visits.