Wendy's

3.2
1061 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2230 Northland Blvd, Cincinnati, OH
45240, United States

Hours

Reviews

3.2
1,061 reviews
5 stars
314
4 stars
210
3 stars
188
2 stars
96
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous complaints were made about food being cold, stale, or poorly prepared, with some customers describing it as inedible.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and the presence of pests.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unprofessional behavior.
  • JR
    Josh Rich
    Nov 14, 2025
    1.0
    Quite possibly one of the worst Wendy's locations I have EVER been to. Walk in as normal im on break for lunch I go to order my food asked for chilli and 10 piece nugget meal. The older gentleman takes my order (he was wonderful) then asks what dipping sauce I said barbq....he replied we are out of barbq ok I then asked for i cant remember....then tells me they are out of that as well....alright than. I proceed to to wait he sets my cup down I go to get my drink....amd there is a giant puddle of something on the ground ...ok...I step around it...fill my drink...go to grab a straw and lid....and guess what they dont have any out..so I walk back up and ask for a straw and napkins because im not kidding you there WAS NOTHING by the pop machine well when I asked for napkins....youre not gonna believe this....sorry I can only give you one napkin were running out 🙄🙄 mind blowing! Ok...so i get my food he sets my chili down and says sorry sir were out of small chilli cups so I gave you this instead....at this point im like what ever I just want to eat...I start eating and the nuggets ate almost u edible. Needless to say I didnt say anything because they already seem to have enough going on with the arguing and everything else coming from the employees.....hands down absolutely worst experience I think ive ever had...
  • JG
    Jimmy Grundy
    Nov 10, 2025
    1.0
    This Wendy’s is always so slow everytime I come through you’ll wait 10-15 minutes in line and another 10 at the speaker
  • CD
    Chelsea Dean
    Nov 8, 2025
    5.0
    I came during the dinner rush. Ordered online. Simple, easy, customer friendly way to do it. Isaiah brought out my order and he exceeded my expectations to make sure my order was correct. He was friendly and polite, even under the stress of the dinner rush. If I could give him 10 stars i would.
  • LC
    Linda Campbell
    Nov 4, 2025
    3.0
    (Late lunch)The burger was good however if it wasn't for a young man and a customer, Tony I would have walked out. The wait was rediculous so we discussed politics Veterans Sports etc. I came in for burger and chili, they were out of chili. Tony came in for baked potato they were out of them also. Needless to say I will go out of my way and go to a different Wendy's because I have a gift card . Instead of the Wendy's close to me but not worth it. My Christmas request list my kids and grandkids give me will not have Wendy's on my list. My neighbor told me the Wendy's in Fairfield I assume on Rt 4 was great!
  • BH
    Brandon Hopkins
    Oct 26, 2025
    1.0
    Do waste you time and money its takes way too long to get your order the staff is horrible you can get a Domino's pizza fast then getting a burger from here's pathetic to be honest they just need to close this location because its not working at all not for the staff or the customers

Frequently Asked Questions About Wendy's

Is 609 Northland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.