Wendy's

3.2
869 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2238 Beechmont Ave, Cincinnati, OH
45230, United States

Hours

Reviews

3.2
869 reviews
5 stars
253
4 stars
162
3 stars
150
2 stars
90
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and management.

Order Accuracy

A significant number of customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

While some customers enjoyed the food, many others complained about cold, stale, or poorly prepared items, indicating inconsistency in food quality.

Long Wait Times

Many reviews mentioned excessively long wait times in both the drive-thru and inside the restaurant, contributing to a negative experience.

Management Issues

Several customers pointed out poor management practices, including lack of staff training and inadequate response to customer complaints.
  • KT
    Kisha Thomas
    1 day ago
    1.0
    The food is not fresh, the staff does not want to work they are always trying to hurry you up or the store, I should at least wait for my food, noone in the store but everything is not fresh or even warm. Fries are redropped and you can taste it.
  • HH
    Howard Hughs
    4 days ago
    1.0
    They gave me what looked and tasted like it was Cooked along time ago. But I got sick as hel on bad oil! Thats what I'm throwing up. Bad taste. I have to give one star.
  • EM
    Edward Mazur
    Dec 27, 2025
    1.0
    SHUT IT DOWN !
  • JW
    Joe Wolf
    Dec 19, 2025
    1.0
    The new crew there is horrible. Working by there this month and the food is constantly wrong.
  • AV
    Autumn Valintine
    Dec 7, 2025
    1.0
    The employees here are so rude, the foods alright but if you want that extra BBQ sauce you already paid but is missing from the bag they will act like it's the biggest inconvenience in the world to give you what you PAID FOR ALREADY

Frequently Asked Questions About Wendy's

Is 619 Mt Washington Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for this Wendy's location?

The drive-thru is open daily from 6:00 AM to 3:00 AM.