Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
859 reviews
5 stars
251
4 stars
162
3 stars
150
2 stars
91
1 star
205
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and unresponsive employees.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold fries, incorrect orders, and unsatisfactory meal preparation.
Management Issues
Frequent mentions of poor management practices, including lack of staff training, unprofessional behavior, and inadequate customer service.
Cleanliness
Several customers noted unsanitary conditions, including flies in the restaurant and unclean dining areas.
Customer Experience
While some customers had positive experiences with friendly staff and correct orders, these were overshadowed by the majority of negative feedback.
- JJJJOct 31, 20254.0Wasn't that bad considering we're located
- EBElizabeth BOct 27, 20251.0Don’t use the mobile app: The restaurant isn’t affiliated with the app. The manager explained it’s better to call to see if they have food available before ordering. I’m on day two of trying to get my money back. They don’t carry the food available on the app. The manager explained that they are a franchise and don’t work with the corporate app. So it’s better to call to see if they have food available. She also stated that the credit card machine goes down every shift. This seems accurate as we have been there a few times over the past few months and they were taking cash only orders. If the owners are not investing in the restaurant or employees, my guess is they will be going out of business soon. The corporate app does not provide refunds. It’s really unfortunate that there isn’t a warning in the app that the restaurant isn’t affiliated and takes your money anyways.
- KLkaren lewisOct 17, 20251.0Awful experience. Ordered a Jr. Frosty, got to the window to pay and VERY RUDE female, started arguing about the order. She was nasty. Will drive further to other location.
- BHbrandon heltmanOct 10, 20251.0This Wendy’s never fails to disappoint. Half the time it smells like weed when you go there late. They take forever and half the time I go there I sit at the drive thru and get no response I have to leave and go down the road to McDonald’s. If you do by some miracle get food there it’s terrible. If it wasn’t for the convenience I would never eat here again. If you order food it’s always wrong, if you go through the drive thru good luck. If you try to eat inside? Same deal. Avoid this Wendy’s at all cost. Late night here is by far the worst
- HCHaley ConwayOct 1, 20251.0Stood there for 15 minutes and everyone walked past us and acted like we didnt even exist and then the girl who was supposed to be doing orders decided she didnt feel like doing anymore work and just clocked out. And then finally someone said we will be with you shortly and proceeded to end the shift on the drawer and go count the money down. Meanwhile another person had been standing there for 15 20 mins for his food. You would think having 7 or 8 workers you would want to take care of your customers.
Frequently Asked Questions About Wendy's
Is 619 Mt Washington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 537-8666.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 619 Mt Washington Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 6:00 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers both delivery and takeout. You can order through the Wendy's app or via order.wendys.com by selecting your location.
What payment methods does this Wendy's accept?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's for questions or feedback?
You can call the location directly at (513) 537-8666, or contact Wendy's Customer Care through their live chat or feedback forms online. The main phone number is +1 513-537-8666.
Where is this Wendy's located?
This Wendy's is located at 2238 Beechmont Ave, Cincinnati, OH 45230, USA.
Are there parks or outdoor activities near this Wendy's?
Yes, Armleder Dog Park is nearby, which is a great place for outdoor activities and dog walking before or after your visit.
What other food options are near this Wendy's?
Close by you can find Chipotle Mexican Grill, Little Caesars Pizza, Gold Star Chili, Sweets & Meats BBQ Catering, and Ramundo's Pizzeria for a variety of dining choices.
Where can I do banking near this Wendy's?
Nearby banking options include PNC Bank, US Bank, U.S. Bank ATM, and KeyBank, which can be convenient if you need to handle banking errands when visiting Wendy's.
What amenities or services are close to this Wendy's?
You can find nearby services such as Walgreens pharmacy, Mt Washington Car Wash, and several gyms including Absolut Gym and Dixie Fitness for fitness and convenience needs.