Wendy's

2.8
1053 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3994 Red Bank Road, Cincinnati, OH
45227, United States

Hours

Reviews

2.8
1,053 reviews
5 stars
264
4 stars
154
3 stars
134
2 stars
89
1 star
412

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and restrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing issues like cold, stale, or improperly cooked items.

Long Wait Times

Multiple reviews noted excessively long wait times at both the drive-thru and inside the restaurant.
  • LK
    Lindsey Kincaid
    Dec 31, 2025
    1.0
    Can they shut this place down already? Just went through the drive thru and it was fairly slow even though there were only a few cars. I cannot understate how absolutely rude the woman was at the speaker. Worst person I’ve ever interacted with at a restaurant. I don’t want food from someone being mean and nasty, who knows what they do inside with the food if they’re so horrible to my face. The food was all cold, and the burger seemed old and very dry. The iced tea I ordered was basically flavored water, it was so light in color there was hardly any tea in it. I looked at it in front of the awful woman who handed it to me and she totally knew it wasn’t good but still gave it to me anyway and hoped I didn’t say anything. Then I get the window slammed in my face as I’m saying thank you. Horrible, horrible service all around. I regret eating the food. What a waste of a meal, of money, and of calories. Shame on all of the workers. I hope you learn to take pride in what you’re doing, even if you just work at Wendy’s.
  • SC
    Shasta Chelsea
    Dec 29, 2025
    1.0
    Absolutely worst fast food experience. I waited in the drive thru for over 5 minutes before anyone even came to the speaker. Then she proceeded to tell me she couldn't take my order because she was trying to clean. Mind you I was there 2 hours before the posted closing time.
  • CS
    Chelle Sandidge
    Dec 24, 2025
    1.0
    Just went through the drive-thru. Ordered a cobbler salad. Told to pull up to door to wait. Ten minutes later they brought out two junior cheese burgers,chicken nuggets and small fries. Gave the bag back and stated I ordered a cobb salad. Another ten minutes go by and they return with two small side salad containers with chicken a sprinkling of cheese and chopped eggs, no tomatoes two tiny pieces of bacon, two packs of fried onions and two packs of dressing.....this does Not a Cobb Salad make. If you don't have any Cobb Salad just Say So. This is not the first time this has happened to me. I will never patronize Any Wendy's going forward.
  • JP
    Joe Pomeroy
    Dec 23, 2025
    1.0
    Dude refused to do half and half frosties even though it has been done plenty of times and refused to let me talk to a manager. Guy doesn’t wanna do his job
  • LC
    Lolita “Loloconn” Conner
    Dec 12, 2025
    5.0
    I asked for a goo-gob of ketchup and I got it!!!!😁

Frequently Asked Questions About Wendy's

Is 641 Red Bank Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 3994 Red Bank Road?

The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.