Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and restrooms, contributing to a negative dining experience.
Food Quality
Many customers complained about the food being cold, stale, or improperly prepared, with some even reporting health concerns.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including smoking outside and lack of customer engagement.
Management Issues
Customers expressed dissatisfaction with management, citing poor handling of complaints and lack of accountability for staff performance.
CS
Charlie Smith
Nov 11, 2025
1.0
Stoped there around 7am and was told by an employee going to his car they were closed, but they open at 6:30am. Not the first time I've been to Wendy's and this has happened. Went next door to Chick-fil-A instead.
CS
Carolyn Spears
Nov 5, 2025
1.0
Walked in , manager saw us but didn't acknowledge. Left us standing there, again nothing.... so we left
NO CUSTOMER SERVICE whatsoever, acted like it was no big deal to lose business. Very prejudice
JC
James Clair
Oct 17, 2025
1.0
Yeesh. Chick-fil-a did a scouting report on these folks by moving next door and I’ll tell ya first hand it checks out. I get it, talking through a drive thru mic is like a Dixie cup and a string, but if ya miss it - correct it. Pulled the plug after the gal at the window just couldn’t say my bad and move on. Gotta be better.
FS
francis soto
Oct 15, 2025
1.0
the whole place was disgusting and the service was the worst service I have ever gotten, place should be shut down immediately
CA
Ciarra Asbury
Oct 13, 2025
1.0
Worst Wendy’s Ever, They Had The Store Shut down Because The Crew Members Were Smoking marijuana outside. Had About 6 to 8 cars pull off.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 212-4282.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 641 Red Bank Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 3994 Red Bank Road?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast, and what meals are available?
Yes, this Wendy's serves breakfast, lunch, and dinner daily. You can order breakfast combos, sandwiches, coffee, and sides starting from opening hours.
Is Wendy's located at 3994 Red Bank Road currently open and operating?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I place an order online or through an app for this Wendy's?
You can place an online order via their website at order.wendys.com or use the Wendy's app, available on the Apple App Store.
Where can I find menu pricing and nutritional information for this Wendy's location?
Menu prices and nutrition facts can be viewed on the Wendy's website or mobile app. After selecting this location, prices and nutrition details for each menu item will be available.
Is there a Wendy's drive-thru service available at the 3994 Red Bank Road location?
Yes, this Wendy's offers a drive-thru service open from 6:30 AM to 1:00 AM every day.
What nearby fast food restaurants are close to Wendy's at 3994 Red Bank Road?
Nearby fast food options include Chick-fil-A and KFC, both close by should you want to explore other dining choices.
Are there any nearby beauty and spa services near this Wendy's location?
Yes, Allure Galore Salon and Spa, Serenity Nail Salon & Spa, Tiny Beauty Bar, and Wild Mint Beauty Bar are nearby beauty and spa services for your convenience.
What nearby places can I visit for assistance with pets or veterinary care near Wendy's?
Pet and veterinary services nearby include Karl C. Maritato, DVM, DACVS and Heartland Hospice specializing in pet hospice and care.