Wendy's

2.8
1043 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3994 Red Bank Road, Cincinnati, OH
45227, United States

Hours

Reviews

2.8
1,043 reviews
5 stars
262
4 stars
153
3 stars
134
2 stars
89
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and restrooms, contributing to a negative dining experience.

Food Quality

Many customers complained about the food being cold, stale, or improperly prepared, with some even reporting health concerns.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including smoking outside and lack of customer engagement.

Management Issues

Customers expressed dissatisfaction with management, citing poor handling of complaints and lack of accountability for staff performance.
  • CS
    Charlie Smith
    Nov 11, 2025
    1.0
    Stoped there around 7am and was told by an employee going to his car they were closed, but they open at 6:30am. Not the first time I've been to Wendy's and this has happened. Went next door to Chick-fil-A instead.
  • CS
    Carolyn Spears
    Nov 5, 2025
    1.0
    Walked in , manager saw us but didn't acknowledge. Left us standing there, again nothing.... so we left NO CUSTOMER SERVICE whatsoever, acted like it was no big deal to lose business. Very prejudice
  • JC
    James Clair
    Oct 17, 2025
    1.0
    Yeesh. Chick-fil-a did a scouting report on these folks by moving next door and I’ll tell ya first hand it checks out. I get it, talking through a drive thru mic is like a Dixie cup and a string, but if ya miss it - correct it. Pulled the plug after the gal at the window just couldn’t say my bad and move on. Gotta be better.
  • FS
    francis soto
    Oct 15, 2025
    1.0
    the whole place was disgusting and the service was the worst service I have ever gotten, place should be shut down immediately
  • CA
    Ciarra Asbury
    Oct 13, 2025
    1.0
    Worst Wendy’s Ever, They Had The Store Shut down Because The Crew Members Were Smoking marijuana outside. Had About 6 to 8 cars pull off.

Frequently Asked Questions About Wendy's

Is 641 Red Bank Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.