Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 10-20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, overall staffing levels appeared inadequate, contributing to service delays.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as cold or improperly cooked items.