Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,426 reviews
5 stars
482
4 stars
320
3 stars
228
2 stars
140
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and counter, with some waiting over 20 minutes without being served.
Order Accuracy
Many reviews mentioned incorrect orders, including missing items and wrong food, leading to customer frustration.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others reported rude service and a lack of acknowledgment from employees.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others reported cold or poorly prepared food.
- SSSophia Eberhardt (Sophi)5 days ago2.0It usually takes several minutes if not longer for them to even great you at the drive through. Then it takes even longer to actually get your food, even if you put your order in ahead of time with the app.
- LSLaNighta SalesDec 28, 20253.0I love that it is a Wendys and Tim Hortons combined. Very convenient to minimize two stops for food and coffee. The bathrooms were not clean at all. There seemed to have been some kind of water leak coming from the men's restroom. The women's restroom really needed to be cleaned. They seemed to be understaffed on the Wendy's side. The cashier was trying her best to take orders while also getting the order ready for both in person customers and food delivery services. The customer service was okay, the cashier was cordial but nothing special. The food was hot and tasted fine. My family loves Wendys and would prefer them over other fast food establishments. However, more often then not I am finding that many of their establishments are poorly staffed and maintained.
- AFAidan FertigDec 27, 20251.0SUPER SLOW SERVICE, consistently waiting 10-15 mins for food. I’d they dint have what you ordered through the app then you’re out of luck, you may be offered in my case a large frosty i almost $6 for a large fry or fountain drink, but not both. on top of that the food is either cold or on occasion very fresh. but there are almost always a mistake with my order.
- JJJeff JosephDec 5, 20251.0Slow service. Food was OK. Wife noted to cashier that there was no toilet paper in the women's bathroom. They said they didn't have any and she could use the napkins. I am pretty sure this is a food service code violation. Never ever stopping there again. Should be reported.
- LLLogan LeesemannNov 30, 20251.0horrible service my order was wrong and i had to wait forever to get my food couldn’t get ice in my drink all of the sodas tasted flat . worst wendy’s i been to
Frequently Asked Questions About Wendy's
Is 605 Ridge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 5330 Ridge Ave., Cincinnati?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast, and when can I order it?
Yes, this Wendy's serves breakfast daily. You can order breakfast starting at 6:30 AM through their drive-thru, dine-in, or delivery options.
How can I place an order online or via mobile app for Wendy's at 5330 Ridge Ave.?
You can order online at https://order.wendys.com or through the Wendy's mobile app, available on the App Store via https://apps.apple.com/us/app/wendys/id540518599.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is dine-in available at this Wendy's location?
Yes, dine-in service is available at Wendy's 5330 Ridge Ave. location alongside drive-thru and delivery options.
How can I contact Wendy's at 5330 Ridge Ave. for questions or feedback?
You can call the location directly at (513) 501-3595 or reach customer care via live chat or phone 888-624-8140. Feedback can also be submitted through the Wendy's Customer Satisfaction Survey online.
Are there other fast food options near Wendy's at 5330 Ridge Ave.?
Nearby fast food options include another Wendy's, Taco Bell, Subway, and Long John Silver's, giving a variety of choices for customers in the area.
What nearby places can help if I need gas or convenience store items around Wendy's location?
Shell gas station and Goco Inc (which also has a Subway) are nearby, convenient for fuel or snacks before or after your visit to Wendy's.
Are there nearby accommodations or hotels near Wendy's at 5330 Ridge Ave.?
There are several hotels nearby including Quality Inn and Suites, Days Inn & Suites by Wyndham Cincinnati, and Days Inn, useful for travelers grabbing a meal at Wendy's.
What are some nearby places for leisure or dining near Wendy's at 5330 Ridge Ave.?
Nearby leisure and dining options include Hooligan's Pub & Eatery for pub food and drinks, Red Sesame Food Truck for Korean barbecue, and Dunkin' for coffee and donuts.