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Wendy's

3.4
(1432 reviews)

Business Details

5330 Ridge Ave., Cincinnati, OH
45213, United States
(513) 501-3595

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5330 Ridge Ave., Cincinnati, OH
45213, United States

Hours

Reviews

3.4
1,432 reviews
5 stars
484
4 stars
321
3 stars
228
2 stars
140
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 10-20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, overall staffing levels appeared inadequate, contributing to service delays.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as cold or improperly cooked items.
  • TW
    Terry Whitaker
    Feb 6, 2026
    1.0
    Completely dog s
  • JW
    Julie Wright
    Jan 23, 2026
    4.0
    Great service from the lady working on the baked cookies. They were busy so she jumped in to take our order and then she even got our drinks because the fountain in the lobby had only diet drinks and we really don’t like diet. Thank you.
  • ML
    Mackenzie Loesing
    Jan 22, 2026
    1.0
    Very frequently shuts down the drive thru and states they’re only open for mobile orders….. make it make sense
  • SG
    Shelby Grow
    Jan 15, 2026
    1.0
    Was told I couldn’t pick up my online order placed for drive thru pick up and had to go inside. Witnessed multiple orders get messed up in few minutes inside.
  • SS
    Sophia Eberhardt (Sophi)
    Jan 7, 2026
    2.0
    It usually takes several minutes if not longer for them to even great you at the drive through. Then it takes even longer to actually get your food, even if you put your order in ahead of time with the app.

Frequently Asked Questions About Wendy's

Is 605 Ridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
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