Wendy's

3.0
1207 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6243 Glenway Ave., Cincinnati, OH
45211, United States

Hours

Reviews

3.0
1,207 reviews
5 stars
323
4 stars
220
3 stars
161
2 stars
119
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, stale, or improperly prepared, with some customers receiving raw or inedible items.

Cleanliness

The restaurant was described as dirty and unsanitary, with reports of trash in the parking lot and poor hygiene practices among staff.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall lack of accountability for service failures.

Availability of Menu Items

Frequent reports of being out of key menu items, leading to frustration among customers trying to place orders.
  • RO
    Robert Owens
    Nov 10, 2025
    1.0
    This store sucks. Doors are always locked.staff is rude. Says they are open on Google but when toubgo there they say they are closed.
  • AB
    A B
    Oct 9, 2025
    1.0
    Came through drive through at 2:33 pm and the clerk was jayvonna per receipt. If she is having a bad day or whatever it may be, it does not justify her unprofessionalism and rudeness and passive aggressive behavior at the speaker. This behavior is not acceptable, all I wanted was ah burger, not some bs. She needs straining or either moves somewhere she is not dealing with the public because everybody isn't going to accept that type of disrespect
  • TA
    The Rusted Anchor
    Sep 16, 2025
    2.0
    Ive tried to order drive through at this location several times to no avail. They are almost always behind or delayed with some absurd excuse on why they cant serve you right away. Then they just leave you sitting there in the drive through like a fool. Terrible service borderline on impossible to actually GET food. The managers/owners should be ashamed of themselves really. Why is this place so broken?
  • AA
    Air’ray
    Aug 26, 2025
    1.0
    They lied about their refund policy
  • ML
    Matt Lambert
    Aug 17, 2025
    1.0
    Straight dump !!!!! Hella trash all over the parking lot and the workers were smoking weed out back they had the whole drive through smelling like weed. I sware glenway, Cheviot and queens gate Wendy’s are the worst around

Frequently Asked Questions About Wendy's

Is 613 Glenway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.