Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with food being cold, stale, or improperly prepared, with some customers receiving raw or inedible items.
Cleanliness
The restaurant was described as dirty and unsanitary, with reports of trash in the parking lot and poor hygiene practices among staff.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall lack of accountability for service failures.
Availability of Menu Items
Frequent reports of being out of key menu items, leading to frustration among customers trying to place orders.
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Robert Owens
Nov 10, 2025
1.0
This store sucks. Doors are always locked.staff is rude. Says they are open on Google but when toubgo there they say they are closed.
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A B
Oct 9, 2025
1.0
Came through drive through at 2:33 pm and the clerk was jayvonna per receipt. If she is having a bad day or whatever it may be, it does not justify her unprofessionalism and rudeness and passive aggressive behavior at the speaker. This behavior is not acceptable, all I wanted was ah burger, not some bs. She needs straining or either moves somewhere she is not dealing with the public because everybody isn't going to accept that type of disrespect
TA
The Rusted Anchor
Sep 16, 2025
2.0
Ive tried to order drive through at this location several times to no avail. They are almost always behind or delayed with some absurd excuse on why they cant serve you right away. Then they just leave you sitting there in the drive through like a fool. Terrible service borderline on impossible to actually GET food. The managers/owners should be ashamed of themselves really. Why is this place so broken?
AA
Air’ray
Aug 26, 2025
1.0
They lied about their refund policy
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Matt Lambert
Aug 17, 2025
1.0
Straight dump !!!!! Hella trash all over the parking lot and the workers were smoking weed out back they had the whole drive through smelling like weed. I sware glenway, Cheviot and queens gate Wendy’s are the worst around
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 537-7475.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 613 Glenway Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 6243 Glenway Ave, Cincinnati, OH?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like breakfast combos and classic sandwiches.
Can I order Wendy's food online or via a mobile app?
Yes, you can order through the Wendy's app or by visiting order.wendys.com and selecting this location.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available where service exists. Check the Wendy's app or order.wendys.com by entering your address.
How can I provide feedback or contact this Wendy's?
You can call (513) 537-7475, contact customer care via their website contact page, or complete their customer satisfaction survey online.
Are dine-in and drive-thru options available at this location?
Yes, both dine-in and drive-thru services are available.
What are some nearby places of interest around Wendy's at Glenway Ave?
Nearby places include Aspen Dental for dental needs, Bath & Body Works for beauty products, US Bank for financial services, and Popeyes Louisiana Kitchen for additional dining options.
How can nearby places like US Bank or Aspen Dental help visitors to Wendy's?
Visitors can conveniently handle banking or dental appointments nearby, making Wendy's an ideal spot for meals before or after errands.
What entertainment or fitness options are available near Wendy's Glenway location?
Nearby options include Planet Fitness for gym workouts and Ideal Baseball Cards for hobby shopping, providing ways to combine dining with activities.