Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, especially in the drive-thru, with long wait times even when few cars were present.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Numerous customers described staff as rude or unprofessional, with complaints about poor customer service and lack of attention.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
JF
Jen nah Fah
2 days ago
1.0
So i come here often!!! And when u come to a place often you get used to seeing the people and talking to them!!! Courtney is the hardest working person ive ever met!! Shes always here always showing up and doing a damn good job at what she does!! I was disappointed tonight when i got there and heard courtney over that speaker you can clearly tell she is sick!! I get to the window and omg she looks and sounds so bad!!! Im also a non emergency medical transportation driver and i see courtney at the dialysis clinic where i drop my patients!! I said girl why are you here??????? She said her boss made her come in!! Jackie you know courtney situation why on earth is she at work and shes sick!!??? This is sad and id never ever wanna work for someone who forces her manager to come to work and she is sick as a dog!!!! With underlying health conditions you knew about when you hired her 15 years ago!!
JC
Jared Combs
Dec 31, 2025
5.0
Quality fast food
CJ
Cristopher James
Dec 10, 2025
1.0
This is by far the stingiest Wendy's ive ever been to. The manager was there and handed me 2 ketchups for 2 cheeseburgers and a fry. I asked for more and she handed me 2 more. so 4 ketchups. that's enough for maybe the fries. When I ordered i explicitly asked for ranch the manager herself handed me the bag and I had to back up to the window because they have me nothing at first. THEN she charged me 50 cents for one ranch. these people act like they're personally shareholders with the small amount of power they have. I get it your miserable but don't take it out on the customer. no wonder this wendys rating is so low. it's even in a decent part of town. no excuses. and this manager particularly has been there a long time. I know because I worked here after hs 15 years ago lmao. maybe it's time for a change. js.
AE
Andrew Estes
Dec 10, 2025
2.0
Every time you pull up, you'll be the only car. And you get,"We'll be with you in a minute. And on average it's 5-7 minutes. I'm the only car,only customer. What the hell are they doing in there? 😆
ZB
Zoe Beebe
Dec 4, 2025
1.0
worst experience ever and worst Wendy’s. I already call corporate and gave them the all the details but basically in short workers and rude, food was served cold and wrong and manager does not care. Eat somewhere else
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location in Cincinnati serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout options at this location.
How can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed online at order.wendys.com or on the Wendy's mobile app after selecting this location.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the menu website, mobile app, and in-restaurant, with a nutrition poster available and staff assistance provided.
Is Wendy's currently hiring in Cincinnati, OH?
To check hiring status, visit the Wendy's Careers page and search for jobs in Cincinnati, OH; availability varies over time.
Are there nearby coffee shops I can visit before or after dining at Wendy's?
Yes, Starbucks locations are nearby, offering a great place for coffee before or after your meal at Wendy's.
What other fast food or casual dining options are close to this Wendy's?
Nearby fast food and casual dining includes another Wendy's, Skyline Chili, Subway, Papa Johns Pizza, and Tavern On The Bend for varied dining choices.
Are there useful services near Wendy's for customers needing banking or phone repairs?
Yes, nearby services include Bank of America ATM for banking needs and Cell Phone Doctor for phone repairs and appliance services.