Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.
Food Quality
There were numerous complaints about cold and poorly prepared food, including incorrect orders and unsatisfactory taste.
Customer Service
Mixed reviews on customer service; while some employees were praised for being friendly, others were noted for rudeness and lack of professionalism.
Cleanliness
Some customers mentioned cleanliness issues, particularly with bathrooms and food preparation areas.
Management Issues
Several reviews highlighted poor management practices, including unresponsive staff and inadequate handling of customer complaints.
LG
Larry Gaskins
Oct 28, 2025
5.0
I eat here almost every morning the staff here is fantastic the breakfast is great also
NM
Nate Meyer
Oct 20, 2025
1.0
I ordered for 3 people. I had to wait to give my order and a wait for our food. I was the only one in the drive thru and 1 car was in the parking lot. SOOO slow. When I pulled up to pay, the manager and an employee were pulling pranks on each other. I asked for straws and was told by the manager they where in the bag as he went right back to ranking his employee. Not only did we not have straws, I also didn't get a spoon for my chilli. So 2.5 hours later when I got home I was able to eat cold Chilli. The manager has no business being in charge. Not worth the risk, stay away.
JB
Jew Bacca
Oct 16, 2025
5.0
This place was clean. The food was decent and hot, and the service was friendly, prompt, and attentive. I would eat here again.
AG
Andrea Garcia-Colyer
Oct 14, 2025
3.0
It was okay. Normally good. Was disappointed in Baconator fries, I thought it had cheese sauce on them not just shredded cheese and three tiny pieces of bacon. For the amount of fries they give should be more toppings. I should've taken a picture.
SW
Sarah Wilde
Sep 24, 2025
1.0
I never leave reviews for fast food but I went there on my lunch break today around 1:30 and it was so terrible I had to say something.
I ordered a crispy chicken ranch wrap and a small fry. What I got was a grilled chicken wrap, chicken was cold, dry, and chewy like it had been sitting out for hours. Wrap was falling apart, had to put it back together like 10 times. Barely any ranch. Fries were cold and barely salted. Hoping I don’t feel sick later. So disappointing and a waste of money
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Kenwood Rd.?
The drive-thru at Wendy's, 7289 Kenwood Rd., Cincinnati, OH, is open daily from 6:30 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, the Wendy's at 7289 Kenwood Rd. is open and committed to serving customers with quality food every day.
Does this Wendy's offer delivery and how can I check if it's available in my area?
Delivery is available. To check if Wendy's delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address in the 'Get It Delivered' search field.
Where can I find the menu and pricing for this Wendy's location?
You can view the menu and pricing at https://order.wendys.com or via the Wendy's mobile app by selecting this location.
Can I get breakfast at this Wendy's?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides, available through the app or order.wendys.com.
What payment options does Wendy's accept at this location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 7289 Kenwood Rd.?
You can provide feedback via Wendy's Customer Care page or call the location directly at (513) 493-8520.
Are there other fast food restaurants near Wendy's at 7289 Kenwood Rd.?
Yes, nearby fast food options include Burger King, KFC, Jersey Mike's Subs, and another Wendy's location for more variety.
What nearby places can I visit before or after dining at Wendy's on Kenwood Rd.?
You can visit Kenwood Plaza for shopping, Graeter's Ice Cream for dessert, or enjoy nearby restaurants like Taziki’s Mediterranean Cafe and Bamboo Kitchen.
Is there a bank or ATM near Wendy's on Kenwood Rd.?
Yes, Chase Bank and a Bitcoin Depot ATM are nearby for convenient financial services while visiting Wendy's.