Wendy's

3.0
1105 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8240 Vine Street, Cincinnati, OH
45216, United States

Hours

Reviews

3.0
1,105 reviews
5 stars
285
4 stars
189
3 stars
194
2 stars
128
1 star
309

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, including hard fries and incorrect orders.

Service Issues

Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a messy kitchen.

Staff Attitude

Feedback indicated that staff members often displayed a lack of professionalism and customer service skills.

Order Accuracy

Many customers experienced issues with their orders being incorrect or incomplete.
  • AR
    alisson roblero-velasquez
    Nov 15, 2025
    1.0
    I love Wendy’s but this location is the worst. I’ve gone here several times since it’s the closest by my house and so far they’ve messed up my order three times. It’s gotten to the point where I have to check my bag to see if I got the right order. The last time this happened was 2 weeks and I decided to go back and confront the workers. When I did this the workers started yelling, but luckily they gave me my correct order afterwards. Do better!
  • KV
    Kim Velazquez
    Nov 8, 2025
    1.0
    Went to Wendy’s tonight at 7:30 pm and waited in drive thru with several other customers only to be told they were doing “shift change” and it will be a while! Who does shift change at 7:30 pm on a Saturday night??! Every time I go to this location it’s a problem! Every time!!
  • JP
    Jonah Pillow
    Nov 7, 2025
    5.0
    Cheap good food piggy bags Are the best option here you get a jr burger 4 nuggets and a small fry and a small drink for only $5 and in the app you get points to earn free food which is amazing
  • BB
    Brittany Blankenship
    Oct 13, 2025
    1.0
    Cold sandwiches and cold, hard fries i will never go back there. Also, the speaker to order was working, and we had to order at the window, which is fine, but we dont know the menu like that.
  • BD
    Brandon Duncan
    Oct 13, 2025
    1.0
    Food was shit so was the staff hard ass burgers

Frequently Asked Questions About Wendy's

Is 611 Vine & Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.