Wendy's

3.0
1111 reviews
Get DirectionsCallWebsite

Business Details

8240 Vine Street, Cincinnati, OH
45216, United States
(513) 821-3038
https://locations.wendys.com/united-states/oh/cincinnati/8240-vine-street
GoogleFacebookInstagramTwitterTikTok

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8240 Vine Street, Cincinnati, OH
45216, United States

Hours

Reviews

3.0
1,111 reviews
5 stars
287
4 stars
190
3 stars
194
2 stars
128
1 star
312

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or incorrect food items, with several mentioning issues like burnt or undercooked meals.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Management Problems

Multiple reviews suggested a lack of effective management, with complaints about staff behavior and operational issues.
  • CC
    craig
    Dec 10, 2025
    1.0
    Is this really a Wendy's? Looks like a Wendy's but they didn't even have any hamburger so I order an asiago chicken club but they gave me a burnt piece of spicy chicken with no cheese or ranch and to make it worse they under cooked the chicken nuggets. They were we out of barbecue sauce too. They keep ignoring my calls so I just decided to post this horrible review. I won't ever go to that location again. I would recommend closing that location and they need to fire the district manager. Worst location ever !!!!!!! Don't go there unless you want to eat slop that they wouldn't feed to a hog.
  • JG
    Jacob Gerrian
    Dec 3, 2025
    1.0
    Food was cold but didn’t have any condiments or straws or napkins out on the floor and when I asked for a sauce cup and they wanted to charge me extra because they didn’t have any ketchup also zero ice and had to wait 15 mins to get an order out in would not recommend to go her
  • CS
    CayLa “Alacay Ailandskay” S
    Nov 25, 2025
    4.0
    Food was really good. It was hot and correct and quick. The service wasnt bad during a lunchtime rush, id stop here again.
  • LC
    Love Clay
    Nov 23, 2025
    1.0
    This is the worst place on earth food always cold the customer service is very rude no manager ever on site employees always out smoking I would never recommend this place to my friends nor family bathroom always dirty
  • AR
    alisson roblero-velasquez
    Nov 15, 2025
    1.0
    I love Wendy’s but this location is the worst. I’ve gone here several times since it’s the closest by my house and so far they’ve messed up my order three times. It’s gotten to the point where I have to check my bag to see if I got the right order. The last time this happened was 2 weeks and I decided to go back and confront the workers. When I did this the workers started yelling, but luckily they gave me my correct order afterwards. Do better!
Read more reviews on Google

Frequently Asked Questions About Wendy's

Is 611 Vine & Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's on 8240 Vine Street, Cincinnati?

The drive-thru at Wendy's on 8240 Vine Street is open daily from 6:30 AM to midnight.