Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, old, or improperly prepared food, including hard fries and incorrect orders.
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a messy kitchen.
Staff Attitude
Feedback indicated that staff members often displayed a lack of professionalism and customer service skills.
Order Accuracy
Many customers experienced issues with their orders being incorrect or incomplete.
AR
alisson roblero-velasquez
Nov 15, 2025
1.0
I love Wendy’s but this location is the worst. I’ve gone here several times since it’s the closest by my house and so far they’ve messed up my order three times. It’s gotten to the point where I have to check my bag to see if I got the right order. The last time this happened was 2 weeks and I decided to go back and confront the workers. When I did this the workers started yelling, but luckily they gave me my correct order afterwards. Do better!
KV
Kim Velazquez
Nov 8, 2025
1.0
Went to Wendy’s tonight at 7:30 pm and waited in drive thru with several other customers only to be told they were doing “shift change” and it will be a while! Who does shift change at 7:30 pm on a Saturday night??! Every time I go to this location it’s a problem! Every time!!
JP
Jonah Pillow
Nov 7, 2025
5.0
Cheap good food piggy bags Are the best option here you get a jr burger 4 nuggets and a small fry and a small drink for only $5 and in the app you get points to earn free food which is amazing
BB
Brittany Blankenship
Oct 13, 2025
1.0
Cold sandwiches and cold, hard fries i will never go back there. Also, the speaker to order was working, and we had to order at the window, which is fine, but we dont know the menu like that.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 821-3038.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 611 Vine & Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's on 8240 Vine Street, Cincinnati?
The drive-thru at Wendy's on 8240 Vine Street is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Cincinnati serves breakfast, including combos, sandwiches, coffee, and sides.
Can I place a delivery order from this Wendy's?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
What payment methods are accepted at Wendy's on 8240 Vine Street?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services.
Where can I find the menu and pricing for this Wendy's?
You can view the menu and pricing at https://menu.wendys.com/ or order online at https://order.wendys.com.
How can I contact Wendy's on 8240 Vine Street for questions or feedback?
You can call (513) 821-3038 or visit the Wendy's Contact page online for live chat or messaging.
Are there any nearby places of interest to Wendy's at 8240 Vine Street?
Yes, nearby places include Kroger Fuel Center, Walgreens pharmacy, and United Dairy Farmers convenience store, useful for combined errands before or after your Wendy's visit.
Is there a nearby ATM or financial service close to Wendy's?
Several nearby options include Western Union money transfer services, Coinstar ATM, and PNC ATM for your convenience.
What are other food options near Wendy's at 8240 Vine Street?
Nearby food places include another Wendy's, Gold Star Chili, and Lee's Famous Recipe Chicken for variety in dining choices.