Wendy's

3.3
1504 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8234 Colerain Ave, Cincinnati, OH
45239, United States

Hours

Reviews

3.3
1,504 reviews
5 stars
476
4 stars
279
3 stars
263
2 stars
144
1 star
342

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.

Service Speed

Customers consistently complained about slow service, both in the drive-thru and inside the restaurant, with long wait times reported.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, citing cold or poorly prepared items.
  • AC
    Allen Cobbs
    2 days ago
    5.0
    The Spicy Chicken and Chili were great! I thought the Coke Zero from the fountain was excellent.
  • SF
    Stephanie Fishe'
    Dec 27, 2025
    1.0
    Car in front of me drove off from the drive thru. Should have seen the sign. Was the worst food and service I've had in a long time. I eat Wendy's all the time and will never go back to this one.
  • CC
    ChillDrakaina
    Dec 24, 2025
    2.0
    I'll never understand why Wendy's workers will be so rude to you when you have been kind to them.
  • VC
    VIP Calling
    Dec 20, 2025
    1.0
    Waiting on person to take order who's phone conversation is on the drive thru speaker. Take my money elsewhere.
  • LM
    Lisa Morehead
    Nov 24, 2025
    1.0
    First of all can't even see the menu board. There are no lights on it at all so you're just left to interpret what the menu has on it. What was really shocking is the fact that they are charging insane amounts of money for the meals. $12 something a chicken sandwich meal, long story short, I ended up spending 25 dollars and some change for just two meals highway robbery. The sandwiches were dry they were sloppy made and we're nowhere near where is the amount of money I paid, the workers these days have no pride in what they're doing the food is terrible and the whole structure of how things are in these days are terrible I used to work at Wendy's years ago so I know how the structure is supposed to be where is the general manager and the regional manager these Wendy's here in Cincinnati total revamping there's no pride in the stores at all and that's not the only store that's broke down like that I've been through different multiple ones

Frequently Asked Questions About Wendy's

Is 615 Colerain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 8234 Colerain Ave?

The drive-thru is open daily from 6:30 AM to 1:00 AM.