Wendy's

3.3
1492 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8234 Colerain Ave, Cincinnati, OH
45239, United States

Hours

Reviews

3.3
1,492 reviews
5 stars
472
4 stars
280
3 stars
259
2 stars
143
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times and inefficient order processing.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas, restrooms, and unsanitary conditions.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or not fresh, leading to dissatisfaction with their meals.
  • JJ
    Jessica
    Nov 2, 2025
    5.0
    The employee at the front register was such a young gentleman and was super helpful And even wiped down our table before we sat down so we could have a clean table to sit at and enjoy our meal at
  • AG
    Adelso Lopez gomez
    Nov 1, 2025
    1.0
    Malditos empleados porque no Hacen su trabajo bien en ese restaurante solo pasan platicando sin importar a las atender alas órdenes
  • SH
    Sophia Hughes
    Oct 14, 2025
    1.0
    Slowest restaurant I’ve ever been to. They don’t take multiple orders at the drive thru. They take one order and wait until that car is gone then take another order. The manager who has no teeth was disappointed because I wanted my money back. The atmosphere is filthy. This place needs the board of health here.
  • DG
    Derek Goldschmidt
    Sep 28, 2025
    1.0
    Honestly the worst service ever, I waited for over 20 minutes for my food in the drive through and it came out cold.
  • KC
    Kayla Cutter
    Sep 21, 2025
    1.0
    Worst Wendy's I've ever been to manager does not know how to count out change got my whole order wrong after the past for my receipt the manager going to tell me I can't have it because she don't want me to complain this is 3:45 in the afternoon the rgm really needs to hear about this

Frequently Asked Questions About Wendy's

Is 615 Colerain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.