Brand Certified
Wendy's
3.2(1597 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
855 William Howard Taft Road, Cincinnati, OH
45206, United States
Certified by Wendy's • Feb 22, 2026
(513) 878-1800
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/oh/cincinnati/855-william-howard-taft-road
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Cincinnati, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cincinnati, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.2
1,597 reviews
5 stars
456
4 stars
306
3 stars
289
2 stars
178
1 star
368
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with issues such as cold fries, incorrect orders, and food that appeared stale or poorly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty environments and locked restrooms.
Long Wait Times
Many customers experienced long wait times in the drive-thru and for their orders, often leading to dissatisfaction.
Operational Issues
Frequent complaints about the dining area being closed, drive-thru malfunctions, and staff being unhelpful or dismissive.
- JMjessie mckinney2 days ago1.0Came to this Wendy’s twice poor customer service rude employees not taking orders at drive through second day without certain things on the menu and wait time has been extremely long
- KKK.B.Feb 14, 20263.0I stopped through the drive thru recently and had a few small issues with my order. One item was slightly wrong, the fries were only about half full, and the Diet Coke mix was off, so it was not really drinkable. It was not a terrible experience, just a little disappointing since those are pretty easy things to get right. The area also felt a bit rough to me, but I am not from around there, so that may just be my perspective. Hopefully it was just an off day, and things are more consistent next time.
- KKKaThie T Alexander-Stull (KASH1)Feb 9, 20265.0Very clean and the staff are helpful in selective manner
- DVDanielle VaulxFeb 6, 20261.0Lobby is never opened early enough to have breakfast. Drive Thru Only Is Crazy. Fix It. It's Been Too Long.
- CCCaseyDec 27, 20251.0Makes you pull up and wait like 89% of the time
Frequently Asked Questions About Wendy's
Is 633 Walnut Hills Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 855 William Howard Taft Road?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's location at 855 William Howard Taft Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, the Wendy's at this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available where supported; check the Wendy's app or order.wendys.com to confirm delivery to your address.
What options are available for contacting Wendy's with questions or feedback?
You can contact Wendy's customer care via their Contact page live chat or call 888-624-8140. For direct location inquiries, call (513) 878-1800.
Are there any nearby landmarks or places of interest around this Wendy's?
Nearby places include Walnut Hills Presbyterian Church Tower, a notable historical landmark; Core Clay arts and crafts; and Household Books bookstore.
What local services are near this Wendy's that customers might visit?
Nearby services include Extravagant Hair Barber & Nail Gallery for beauty needs, Western Union for money transfers, and Metro by T-Mobile for mobile phone services.
Are there dining options close to this Wendy's for customers wanting different cuisines?
Nearby dining options include Etxe, a Basque restaurant; The Aperture, a Greek and Mediterranean restaurant; and Esoteric Brewing Co., a local brewery and pub.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website