At Wendy’s in Cincinnati, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cincinnati, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported receiving cold or improperly prepared food, with several mentioning that items were missing or incorrect.
Cleanliness
Several reviews noted unsanitary conditions, including dirty floors and trash in the dining area.
Management Issues
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of oversight.
Inconsistent Experience
While some customers had positive experiences with food and service, many others reported significant issues, indicating a lack of consistency.
FS
Fabio Serrano
Feb 19, 2026
1.0
Bad experience
MG
Michael Galioto
Feb 14, 2026
5.0
It wasn't revolutionary, but I can say it was good and seemed consistent across 2 days!
MF
Mick Fraz
Jan 15, 2026
1.0
They were out of most beverages. Felt like I was in the 'hood' rather than a Wendy's. Front counter seemed overwhelmed. Delivery driver observation: treated as if they didnt matter. I order a lot of delivery food, so I watch how MY order will be treated.
AA
Albert Antwine
Dec 20, 2025
1.0
The worst Wendy’s in the City of Cincinnati. The customer service sucks. They will give you burgers that has been sitting for a while, fries too. The whole staff needs to be fired and get some ppl that wants to work.
KG
Khop Guzman
Dec 9, 2025
1.0
Food is disgusting. Hamburger was like a rock and my fries taste like the box they came in. Ordered a 10 piece nugget and got 5 guess they don’t count
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 912 West Galbraith Road?
This Wendy's location is open 24 hours from Monday to Tuesday, Friday to Sunday. On Thursday, it opens from 6:00 AM to midnight. Wednesday's hours seem to have an error but generally stay open late.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 912 West Galbraith Road has a drive-thru open 24/7 on most days with some variation on Wednesday and Thursday.
Can I order Wendy's food online or through an app at this location?
Yes, you can order online at order.wendys.com or through the Wendy's app, which is available on the Apple App Store.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location if I have questions or feedback?
You can call the Wendy's location directly at (513) 488-7287, reach Customer Care via their website's Contact page or Live Chat, or call 888-624-8140 for assistance.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and posted in the restaurant. Staff can also assist you upon request.
What nearby places can I visit before or after dining at Wendy's on Galbraith Road?
Nearby you can visit Graeter's Ice Cream for dessert, BP or Shell gas stations for refueling, LibertyX Bitcoin ATM for cryptocurrency needs, and Walgreens for pharmacy or convenience shopping.
Are there other dining options close to Wendy's on Galbraith Road?
Yes, nearby fast food and dining options include Pizza Hut for pizza, LaRosa's Pizzeria for Italian food, Bob Evans for American breakfast and dining, and House of Tam for Chinese cuisine.
How can the nearby Western Union service help customers visiting Wendy's?
Western Union nearby provides money transfer services that customers visiting Wendy's can use for financial transactions before or after their meal, offering convenience in one trip.
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