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Wendy's

3.1
(1670 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Cincinnati, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cincinnati, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
912 West Galbraith Road, Cincinnati, OH
45231, United States

Hours

Reviews

3.1
1,670 reviews
5 stars
455
4 stars
318
3 stars
293
2 stars
177
1 star
427

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold or improperly prepared food, with several mentioning that items were missing or incorrect.

Cleanliness

Several reviews noted unsanitary conditions, including dirty floors and trash in the dining area.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of oversight.

Inconsistent Experience

While some customers had positive experiences with food and service, many others reported significant issues, indicating a lack of consistency.
  • FS
    Fabio Serrano
    Feb 19, 2026
    1.0
    Bad experience
  • MG
    Michael Galioto
    Feb 14, 2026
    5.0
    It wasn't revolutionary, but I can say it was good and seemed consistent across 2 days!
  • MF
    Mick Fraz
    Jan 15, 2026
    1.0
    They were out of most beverages. Felt like I was in the 'hood' rather than a Wendy's. Front counter seemed overwhelmed. Delivery driver observation: treated as if they didnt matter. I order a lot of delivery food, so I watch how MY order will be treated.
  • AA
    Albert Antwine
    Dec 20, 2025
    1.0
    The worst Wendy’s in the City of Cincinnati. The customer service sucks. They will give you burgers that has been sitting for a while, fries too. The whole staff needs to be fired and get some ppl that wants to work.
  • KG
    Khop Guzman
    Dec 9, 2025
    1.0
    Food is disgusting. Hamburger was like a rock and my fries taste like the box they came in. Ordered a 10 piece nugget and got 5 guess they don’t count

Frequently Asked Questions About Wendy's

Is 601 Galbraith Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 912 West Galbraith Road?

This Wendy's location is open 24 hours from Monday to Tuesday, Friday to Sunday. On Thursday, it opens from 6:00 AM to midnight. Wednesday's hours seem to have an error but generally stay open late.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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