Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,656 reviews
5 stars
451
4 stars
317
3 stars
291
2 stars
176
1 star
421
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and trash in the dining area.
Staff Attitude
Many customers experienced unprofessional behavior from staff, including rudeness and lack of patience.
Order Accuracy
A significant number of reviews indicated that orders were often incorrect or incomplete.
- AAaNov 8, 20251.0Customer service is nonexistent. And so is any adult supervision. It's entirely run by a bunch of unsupervised teenagers.
- GMGary McIntoshOct 31, 20252.0No chicken tenders, no fountain drinks, no bottled water, fries with 5 times the normal amount of salt.
- MMMyLyfe MyWorldOct 25, 20253.0Drive thru had me pull up and waited for 5 minutes or more. They forgot I was out there 😒
- NNNickOct 19, 20251.0This is easily one of the worst restaurants ever. I've lived near by for most of my life and they never get it right. My burger looked like someone was chewing on the burger and spit it back on the bun. I've literally never seen something so disappointing. How completely embarrassing but I'm sure they don't care.. I wish I could show everyone the picture I have .
- TLTyler LayOct 4, 20251.0I doordashed 20 nuggets at 2:15 and the order wasn't competed until 3:15ish, roughly an hour, i called to ask why the long wait and was cut off and told there are only two people, there has been no order with 20 nuggets since she got there but she only got there 20 minutes ago, I tried to explain I wasn't blamming them just trying to figure out what's going on, cut off again and told im just repeating myself so its okay that I get cut off. She insisted on me canceling my order, getting a refund and reordering it. I said ill speak to the other manager when they get back from break since it was likely them who made the order. She abruptly hung up on me, and then the order I recieved isn't even correct. I ordered 2 10 pieces and got a spicy 10 piece and a large fry.
Frequently Asked Questions About Wendy's
Is 601 Galbraith Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 488-7287.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 601 Galbraith Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 912 West Galbraith Road?
This Wendy's location is open 24 hours from Monday to Tuesday, Friday to Sunday. On Thursday, it opens from 6:00 AM to midnight. Wednesday's hours seem to have an error but generally stay open late.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 912 West Galbraith Road has a drive-thru open 24/7 on most days with some variation on Wednesday and Thursday.
Can I order Wendy's food online or through an app at this location?
Yes, you can order online at order.wendys.com or through the Wendy's app, which is available on the Apple App Store.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location if I have questions or feedback?
You can call the Wendy's location directly at (513) 488-7287, reach Customer Care via their website's Contact page or Live Chat, or call 888-624-8140 for assistance.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and posted in the restaurant. Staff can also assist you upon request.
What nearby places can I visit before or after dining at Wendy's on Galbraith Road?
Nearby you can visit Graeter's Ice Cream for dessert, BP or Shell gas stations for refueling, LibertyX Bitcoin ATM for cryptocurrency needs, and Walgreens for pharmacy or convenience shopping.
Are there other dining options close to Wendy's on Galbraith Road?
Yes, nearby fast food and dining options include Pizza Hut for pizza, LaRosa's Pizzeria for Italian food, Bob Evans for American breakfast and dining, and House of Tam for Chinese cuisine.
How can the nearby Western Union service help customers visiting Wendy's?
Western Union nearby provides money transfer services that customers visiting Wendy's can use for financial transactions before or after their meal, offering convenience in one trip.