Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,665 reviews
5 stars
452
4 stars
318
3 stars
292
2 stars
177
1 star
426
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported receiving cold, old, or improperly prepared food, with many expressing disappointment in the overall quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and trash in the dining area.
Management Issues
Many customers criticized management for being unprofessional and unresponsive to complaints, contributing to a negative dining experience.
Staffing Problems
Several reviews noted that the location appeared understaffed, leading to slow service and increased wait times.
- AAAlbert AntwineDec 20, 20251.0The worst Wendy’s in the City of Cincinnati. The customer service sucks. They will give you burgers that has been sitting for a while, fries too. The whole staff needs to be fired and get some ppl that wants to work.
- KGKhop GuzmanDec 9, 20251.0Food is disgusting. Hamburger was like a rock and my fries taste like the box they came in. Ordered a 10 piece nugget and got 5 guess they don’t count
- JHJason harrisDec 9, 20253.0Dirty typical Cincinnati fastfood restaurant.
- DDDesiree DavisonDec 5, 20251.0Very Rude . Needs new Management
- PPPhilipNov 18, 20252.0This place used to be pretty good years ago before they remodeled it. I remember the days when you got in line at Wendy's and someone would yell out "one guest in line" or something like that. Then someone took your order right then! Today I just stood there with a worker with her back to me. She was doing something and another worker saw me and didn't say anything. I stood there for about two minutes. I was the only one in that place. The music was really loud. It took two times turning it down for me to be comfortable. I'm still the only one in here.
Frequently Asked Questions About Wendy's
Is 601 Galbraith Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 912 West Galbraith Road?
This Wendy's location is open 24 hours from Monday to Tuesday, Friday to Sunday. On Thursday, it opens from 6:00 AM to midnight. Wednesday's hours seem to have an error but generally stay open late.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 912 West Galbraith Road has a drive-thru open 24/7 on most days with some variation on Wednesday and Thursday.
Can I order Wendy's food online or through an app at this location?
Yes, you can order online at order.wendys.com or through the Wendy's app, which is available on the Apple App Store.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location if I have questions or feedback?
You can call the Wendy's location directly at (513) 488-7287, reach Customer Care via their website's Contact page or Live Chat, or call 888-624-8140 for assistance.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and posted in the restaurant. Staff can also assist you upon request.
What nearby places can I visit before or after dining at Wendy's on Galbraith Road?
Nearby you can visit Graeter's Ice Cream for dessert, BP or Shell gas stations for refueling, LibertyX Bitcoin ATM for cryptocurrency needs, and Walgreens for pharmacy or convenience shopping.
Are there other dining options close to Wendy's on Galbraith Road?
Yes, nearby fast food and dining options include Pizza Hut for pizza, LaRosa's Pizzeria for Italian food, Bob Evans for American breakfast and dining, and House of Tam for Chinese cuisine.
How can the nearby Western Union service help customers visiting Wendy's?
Western Union nearby provides money transfer services that customers visiting Wendy's can use for financial transactions before or after their meal, offering convenience in one trip.