Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Service Issues
Many reviews highlighted slow service, rude staff, and poor management, contributing to a frustrating customer experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of proper food handling.
Operational Problems
Frequent complaints about the dining room being closed, long wait times, and being out of menu items were common.
BK
Brian Kannenberg
Dec 23, 2025
3.0
The order was out fast 2 burger's good fries were cold and dry threw them out over all bad food
TD
Tera DeMarco
Dec 17, 2025
1.0
Walked in to non-reactive employees watching the lemonade machine leaking. They were very slow to know how to handle the situation. Took my order after standing there for 10 minutes without even being looked at. Once they took my order, walked away without taking my mom's order. Asked simple questions without them comprehending the question. They took another 10 minutes to take my mom's order only to give her the burger raw inside. The place was dirty and the employees seemed high. Definitely in need of an overhaul of management and employees. Unfortunate!!
RM
Rick mcmillan
Nov 29, 2025
1.0
They gave me old food , burger was hard , fries seemed like a day old , when I asked for my the girl tells me they aren’t supposed to refund orders , they did give me my refund. I would stay away from this location , they are cooking their combo meals early and leaving them under the heat lamp so they can just chill - someone will end up sick or even worse dead ☠️
RR
RinkRat
Nov 25, 2025
1.0
Have stopped at this location numerous times. The lobby is always closed. When I asked the staff why they don’t open their lobby. The lady in the drive thru stated they dont want to clean the lobby. See why they are a three star rating. Avoid this location.
KS
k sams
Nov 10, 2025
1.0
Have been through the drive through 3 times at 7 o’clock not even late and got legit ROCK HARD food.. don’t waste your time or money at this Wendy’s, drive down the road for a better service and WARM food.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the Wendy's drive-through hours at 10775 Reading Road, Cincinnati?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's at 10775 Reading Road serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can place orders via the Wendy's app or online at order.wendys.com.
What payment methods are accepted at Wendy's on Reading Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available through the Wendy's app or website where delivery services are offered.
How can I contact Wendy's at 10775 Reading Road for questions or feedback?
You can call them at (513) 370-0414 or use the Wendy's Contact page at wendys.com/contact-us.
Are there nearby places to visit before or after dining at Wendy's on Reading Road?
Yes, nearby places include Peg's Pub for sports bar atmosphere, Queen City Sportsplex for fitness and roller skating, and Lady B's Tearoom for a relaxing tea experience.
How can nearby services like Speedway gas station be helpful for Wendy's customers?
Customers can conveniently fuel up or grab essentials at Speedway nearby when visiting Wendy's at Reading Road.
Are there health and beauty services close to Wendy's at 10775 Reading Road?
Yes, places like Massage Supplies & Such, Indulju Relaxation Boutique, and K-Nails are nearby for health and beauty needs.
Does Wendy's at Reading Road provide a casual dining environment?
Yes, the attire and atmosphere at this Wendy's are casual, suitable for a relaxed dining experience.