Wendy's

3.1
678 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10775 Reading Road, Cincinnati, OH
45241, United States

Hours

Reviews

3.1
678 reviews
5 stars
194
4 stars
143
3 stars
96
2 stars
55
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru and counter, often experiencing delays even when few cars were present.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Staff Attitude

Numerous customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of training, which affected service and food quality.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
  • KS
    k sams
    Nov 10, 2025
    1.0
    Have been through the drive through 3 times at 7 o’clock not even late and got legit ROCK HARD food.. don’t waste your time or money at this Wendy’s, drive down the road for a better service and WARM food.
  • AB
    Ashley Burton
    Nov 9, 2025
    1.0
    The front door was locked so I went thru drive thru I got a number one and some other food. My bun was falling apart and the burger was very dry.
  • AN
    Alex Nichting
    Nov 8, 2025
    1.0
    Order food for me and my girlfriend and it was cold and could eat it and miss her chili and the pop taste like water and syrup mixed in
  • GG
    Greg
    Nov 8, 2025
    1.0
    Worst location in Cincinnati. They only take one order at a time in the drive through which takes forever. They serve stale buns like they are part of the recipe. This location needs serious help.
  • CS
    clea shufelt
    Oct 29, 2025
    1.0
    the girl at the counter literally did not say a single word when we ordered. got our food and my dip had opened, so i asked for a new one, and they tried to charge me for it.

Frequently Asked Questions About Wendy's

Is 631 Evandale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.