Brand Certified
Wendy's
3.1(987 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
11007 Reed Hartman Hwy, Cincinnati, OH
45242, United States
Certified by Wendy's • Feb 22, 2026
(513) 537-7588
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/oh/cincinnati/11007-reed-hartman-hwy
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.1
987 reviews
5 stars
249
4 stars
222
3 stars
172
2 stars
106
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted cold, stale, or improperly prepared food, including raw items and missing ingredients.
Cleanliness
The restaurant was often described as dirty, with unclean tables and equipment.
Management Concerns
Several customers expressed dissatisfaction with management's lack of oversight and poor employee behavior.
Mixed Experiences
While some customers had positive experiences with service and food, these were overshadowed by numerous negative reviews.
- CGCasey Glassco4 days ago3.0Sunday, February 22nd 2026, evening. Today, this particular Wendy's decided to freeze out their dining room as their usual custom to avoid ANY CUSTOMERS AT ALL :)
- MLMelissa LenaJan 20, 20263.0I only stopped here bc it was the closest place to where I was in blue ash. It was ok.
- JDJason DJan 4, 20261.0Wow. The other reviews that are bad are spot on. Dam. It’s really hard to be this awful. But they surpassed every metric of awfulness. I am in town for work frequently. This Wendy’s. Closes early routinely. Opens late. Food stale. Check. Rude at the window. Check check. Order missing items at drive thru. Check again. I think the only thing this store does right is turn the lights on. Where is the manager commenting on these. It’s atrocious and if I was the owner I’d fire everyone and start over
- LHLee HopkinsJan 3, 20261.0To be honest this restaurant should be shut down or completely redone with the building and employees.The self serve fountain machine has no ice in it the pop is warm and the machine is disgusting food is like its not even hot or cooked we walked in and an employee was sitting on the counter on the wall by the register on his phone with his coat still hat and hoodie we asked for ice they put like 4 pieces in the cups like they didn't have enough ice
- VKV KDec 17, 20251.0Terrible, terrible, terrible 👎👎👎
Frequently Asked Questions About Wendy's
Is 616 Blue Ash Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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