Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported cold, poorly prepared food, including cold fries and incorrect orders.
Service Issues
Numerous reviews highlighted slow service, rude staff, and long wait times, especially in the drive-thru.
Cleanliness
Several customers noted dirty tables, sticky floors, and unsanitary conditions in the dining area.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poorly packaged food.
MM
Mike Mueller
Nov 8, 2025
5.0
Order was correct, but they were short handed that day and service was horrible.
I told the workers "good luck!"
RM
Ryan Miller
Nov 6, 2025
2.0
Consistently really slow. This is probably my last time coming here
KT
Kimberly Thompson
Nov 6, 2025
5.0
I have been to this Wendy's lots of times mainly for breakfast as I work right next door. I always have great service. They have really good people working there.
CC
Chad Colyer
Oct 25, 2025
3.0
Had good service with the counter. Got a biggie bag but the chicken nuggets looked freezer burnt and didn't fill the fries up all the way. The sandwich was OK. The restaurant was cold on the inside I would say colder than outside witch was 54° at the time so we ended up going and eating in the car. Overall we still got a meal for only $13 that we still could eat. Would have cost a lot more if we went to kroger and bought the stuff to do it at home.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 537-7588.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 616 Blue Ash Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 11007 Reed Hartman Hwy, Cincinnati?
The drive-thru is open daily from 6:30 AM to midnight.
Is the Wendy's at 11007 Reed Hartman Hwy currently open?
Yes, this location is open and committed to serving customers every day.
Does Wendy's at this location offer breakfast?
Yes, breakfast is served including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's 11007 Reed Hartman Hwy?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
How can I contact the Wendy's location on Reed Hartman Hwy for questions or feedback?
You can call them directly at (513) 537-7588 or use the Customer Care team's live chat and contact pages online.
Where can I find Wendy's menu prices and nutrition information for this location?
Menu prices and nutrition details can be viewed on order.wendys.com or the mobile app by selecting this location.
Is there a drive-thru and dine-in available at this Wendy's?
Yes, this location has both drive-thru service and dine-in seating available.
What nearby places can customers visit before or after dining at Wendy's?
Nearby spots include Milya Cafe for Mediterranean cuisine, Panera Bread cafe and bakery for coffee and baked goods, and local services like OsteoStrong Cincinnati for wellness and Staffmark for employment needs.
Are there any medical or counseling services near Wendy's on Reed Hartman Hwy?
Yes, customers can find OsteoStrong Cincinnati, Stressiety - Melech Mann LISW EMDR counseling, and Jacquie Drury Counseling nearby for health and mental wellness.