Wendy's

3.2
979 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11007 Reed Hartman Hwy, Cincinnati, OH
45242, United States

Hours

Reviews

3.2
979 reviews
5 stars
249
4 stars
223
3 stars
169
2 stars
106
1 star
232

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, poorly prepared food, including cold fries and incorrect orders.

Service Issues

Numerous reviews highlighted slow service, rude staff, and long wait times, especially in the drive-thru.

Cleanliness

Several customers noted dirty tables, sticky floors, and unsanitary conditions in the dining area.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poorly packaged food.
  • MM
    Mike Mueller
    Nov 8, 2025
    5.0
    Order was correct, but they were short handed that day and service was horrible. I told the workers "good luck!"
  • RM
    Ryan Miller
    Nov 6, 2025
    2.0
    Consistently really slow. This is probably my last time coming here
  • KT
    Kimberly Thompson
    Nov 6, 2025
    5.0
    I have been to this Wendy's lots of times mainly for breakfast as I work right next door. I always have great service. They have really good people working there.
  • CC
    Chad Colyer
    Oct 25, 2025
    3.0
    Had good service with the counter. Got a biggie bag but the chicken nuggets looked freezer burnt and didn't fill the fries up all the way. The sandwich was OK. The restaurant was cold on the inside I would say colder than outside witch was 54° at the time so we ended up going and eating in the car. Overall we still got a meal for only $13 that we still could eat. Would have cost a lot more if we went to kroger and bought the stuff to do it at home.
  • KB
    Kenneth Bell
    Oct 13, 2025
    5.0
    Decent quick serve meal for.late at night

Frequently Asked Questions About Wendy's

Is 616 Blue Ash Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.