Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
985 reviews
5 stars
249
4 stars
223
3 stars
169
2 stars
106
1 star
238
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food being cold, incorrect orders, and unsatisfactory taste.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of attention to customers.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing garbage cans and unclean dining areas.
Staffing Problems
Multiple reviews mentioned that the location was often short-staffed, leading to slow service and mistakes in orders.
- JDJason DJan 4, 20261.0Wow. The other reviews that are bad are spot on. Dam. It’s really hard to be this awful. But they surpassed every metric of awfulness. I am in town for work frequently. This Wendy’s. Closes early routinely. Opens late. Food stale. Check. Rude at the window. Check check. Order missing items at drive thru. Check again. I think the only thing this store does right is turn the lights on. Where is the manager commenting on these. It’s atrocious and if I was the owner I’d fire everyone and start over
- LHLee HopkinsJan 3, 20261.0To be honest this restaurant should be shut down or completely redone with the building and employees.The self serve fountain machine has no ice in it the pop is warm and the machine is disgusting food is like its not even hot or cooked we walked in and an employee was sitting on the counter on the wall by the register on his phone with his coat still hat and hoodie we asked for ice they put like 4 pieces in the cups like they didn't have enough ice
- VKV KDec 17, 20251.0Terrible, terrible, terrible 👎👎👎
- MBMiranda BakerDec 8, 20251.0We ordered 3 Asiago Spicy Chicken combos and all of our sandwiches were raw! We will never come to this location again. I hope we don’t end up sick
- JJJcameronNov 23, 20251.0Location is poorly ran stay away from it, Tried to order DoorDash at 11pm for food well before the closing time (12pm) midnight. I waited a whole hour for the food wondering what’s going on with my order. The manger finally calls us to let us know that they are closed. Ridiculous! I’ve been waiting a whole hour and the manger calls us finally at 11:57! The staff were just lazy & didn’t want to make any food for the rest of the night. However we dodged a bullet! DoorDash customer service stated they should have called them & not the customer! & ontop of that. I’ve read the recent reviews which are bad! as you should read them too! Place is a dump. & will be reporting this to corporate. Unacceptable!
Frequently Asked Questions About Wendy's
Is 616 Blue Ash Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 11007 Reed Hartman Hwy, Cincinnati?
The drive-thru is open daily from 6:30 AM to midnight.
Is the Wendy's at 11007 Reed Hartman Hwy currently open?
Yes, this location is open and committed to serving customers every day.
Does Wendy's at this location offer breakfast?
Yes, breakfast is served including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's 11007 Reed Hartman Hwy?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
How can I contact the Wendy's location on Reed Hartman Hwy for questions or feedback?
You can call them directly at (513) 537-7588 or use the Customer Care team's live chat and contact pages online.
Where can I find Wendy's menu prices and nutrition information for this location?
Menu prices and nutrition details can be viewed on order.wendys.com or the mobile app by selecting this location.
Is there a drive-thru and dine-in available at this Wendy's?
Yes, this location has both drive-thru service and dine-in seating available.
What nearby places can customers visit before or after dining at Wendy's?
Nearby spots include Milya Cafe for Mediterranean cuisine, Panera Bread cafe and bakery for coffee and baked goods, and local services like OsteoStrong Cincinnati for wellness and Staffmark for employment needs.
Are there any medical or counseling services near Wendy's on Reed Hartman Hwy?
Yes, customers can find OsteoStrong Cincinnati, Stressiety - Melech Mann LISW EMDR counseling, and Jacquie Drury Counseling nearby for health and mental wellness.