Wendy's

3.4
1701 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1015 Gest Street, Cincinnati, OH
45203, United States

Hours

Reviews

3.4
1,701 reviews
5 stars
574
4 stars
333
3 stars
302
2 stars
151
1 star
341

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with reports of flies, mold, and dirty floors.

Customer Service

Numerous customers reported rude and unhelpful staff, with many experiences of poor communication and disrespectful behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Long Wait Times

Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • JZ
    Jasper Zheng
    Nov 16, 2025
    1.0
    Lady at drive through assumed we only had one order and cut us off. After we got to the windows, 2 of our orders were incorrect, no straws were given, and they didn't even give us back our card or receipt.
  • JA
    Jeff Orozco Aguilar
    Nov 10, 2025
    1.0
    It’s very slow
  • DD
    Dwayne
    Nov 3, 2025
    1.0
    HORRIBLE RUDE SERVERS, food was ill-prepared.
  • DT
    Djahna Taylor
    Nov 2, 2025
    2.0
    The customer service be ok sometimes but most of the time the peole who work the window are rude and impatient. They always missing food items and the food does not be fresh sometimes
  • CC
    Crisis_Tru
    Nov 1, 2025
    1.0
    Let people wait Two hours just to tell them they are only doing MOVILE ORDERS!! RIDICULOUS ! Is there ANY WENDY'S RESTAURANT actually open and ready for business PAST 1AM? READY FOR BUSINESS IN CINCINNATI, OH? Nope. Never coming back.

Frequently Asked Questions About Wendy's

Is 620 Gest Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.