Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with reports of flies, mold, and dirty floors.
Customer Service
Numerous customers reported rude and unhelpful staff, with many experiences of poor communication and disrespectful behavior.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Long Wait Times
Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
JZ
Jasper Zheng
Nov 16, 2025
1.0
Lady at drive through assumed we only had one order and cut us off. After we got to the windows, 2 of our orders were incorrect, no straws were given, and they didn't even give us back our card or receipt.
JA
Jeff Orozco Aguilar
Nov 10, 2025
1.0
It’s very slow
DD
Dwayne
Nov 3, 2025
1.0
HORRIBLE RUDE SERVERS, food was ill-prepared.
DT
Djahna Taylor
Nov 2, 2025
2.0
The customer service be ok sometimes but most of the time the peole who work the window are rude and impatient. They always missing food items and the food does not be fresh sometimes
CC
Crisis_Tru
Nov 1, 2025
1.0
Let people wait Two hours just to tell them they are only doing MOVILE ORDERS!! RIDICULOUS ! Is there ANY WENDY'S RESTAURANT actually open and ready for business PAST 1AM? READY FOR BUSINESS IN CINCINNATI, OH? Nope. Never coming back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 370-8814.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 620 Gest Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 1015 Gest Street, Cincinnati, OH?
Wendy's at 1015 Gest Street operates 24 hours a day, seven days a week, including drive-through service.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's at 1015 Gest Street offers 24/7 drive-through service.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
Does Wendy’s at 1015 Gest Street serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy’s location for questions or feedback?
You can call the location directly at (513) 370-8814 or contact Wendy's Customer Care via live chat or at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Are there other fast food restaurants near Wendy's at 1015 Gest Street?
Yes, nearby fast food options include another Wendy’s, Taco Bell, Frisch's Big Boy, and Red Squirrel sandwich shop, offering a variety of dining choices in the area.
What nearby automotive service stores are close to Wendy's at 1015 Gest Street?
NAPA Auto Parts - Queensgate Auto Parts, Napa Auto Parts, and Ryder Truck Rental are nearby for automotive parts, repairs, and rentals.
Are there any nearby public services or community resources near this Wendy's?
Yes, the nearby United States Postal Service Mid City Carrier Unit, Mid-City library, Queen City Book Bank, and Literacy Network of Greater Cincinnati provide public and community services close to Wendy’s location.
Where can I find the menu and place an online order for this Wendy's location?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com for this location.