Wendy's

3.3
747 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10152 Colerain Avenue, Cincinnati, OH
45251, United States

Hours

Reviews

3.3
747 reviews
5 stars
234
4 stars
168
3 stars
124
2 stars
63
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, with many experiencing incorrect orders and poor customer service.

Food Quality

Many reviews highlighted issues with food quality, including cold, dry, or improperly prepared items.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and attentiveness, particularly during late-night shifts.

Operational Problems

Customers frequently noted issues with the restaurant being closed unexpectedly or not answering the drive-thru, leading to frustration.
  • JJ
    Jessica Johnson
    Jan 2, 2026
    5.0
    Very fast service
  • AR
    Alyssa Russell
    Dec 22, 2025
    1.0
    Ordered a cheeseburger with NO tomatoes for dinner. Apparently that was just a suggestion because it came out loaded with them. I’m allergic, so instead of dinner I got anaphylaxis and had to use my EpiPen. Nothing like ending your day with a medical emergency instead of a meal. The food itself was gross — sloppy, sad, and tasted like it had already given up. My drink had three ice cubes. Not exaggerating. When I asked for more, the employees said they’d “already put ice in it” and went right back to chatting like I wasn’t standing there trying to survive both the food and the attitude. If disappointment were a combo meal, this would be it.
  • BS
    Bruce Scroggin
    Dec 18, 2025
    4.0
    The people there are the best. They remember me and take care of my order.
  • SR
    Steve Reece
    Nov 17, 2025
    1.0
    Already starting the " We don't have any pennies to give you for your change back". Pennies were last minted for circulation June of 2025 and there are billions and billions of pennies in circulation, but this location is completely out, lol. Just reminds me of covid era of all the resteraunts were saying they had no change at all.
  • RM
    Robert Meyer
    Nov 11, 2025
    1.0
    If I come through the drive through and order Chili, it's about $4. I was wondering how much is a spoon? How do I get one? Do people just pour the chili in their mouths nowadays? Do I have to special order a spoon? Is there a spoon shortage? Just curious

Frequently Asked Questions About Wendy's

Is 617 Colerain & 275 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 10152 Colerain Avenue?

The drive-thru at this Wendy's location is open every day from 6:30 AM to 2:00 AM.