Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Several customers reported unsanitary conditions, particularly in the bathrooms and dining area.
Food Quality
Many reviews mentioned cold food, including fries and sandwiches, with some customers experiencing food poisoning.
Customer Service
Mixed feedback on staff behavior; some praised friendly service while others reported rudeness and poor attitudes.
Drive-Thru Issues
Customers frequently noted long wait times and incorrect orders at the drive-thru.
Dining Room Access
Numerous complaints about the dining room being closed during operating hours, causing inconvenience.
JH
James Hakes
Nov 15, 2025
1.0
Worst Wendy's i ever been to.. customer service is absolutely terrible.. 2 times in 1 day!!!!
RH
Rupert Herzog
Oct 26, 2025
3.0
Wallpaper peeling off hallway wall to bathrooms. Bathrooms not clean and smelled bad. You don't give militay discount if I buy a discouted item. Dorry but I am still a Vet.
VR
Vikki Rush
Oct 25, 2025
5.0
Tried the new chicken tenders and they were really good.
LA
Lucia Asaro-Riley
Oct 10, 2025
5.0
Burgers were spot on! Great Job!
MG
Michael George
Jul 24, 2025
1.0
I came here to order food. Then inside was closed and I couldn't get through the driveway because they had it blocked. My work truck cannot make it past this. I'll go elsewhere for dinner.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 530-0163.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 10765 Montgomery Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 10765 Montgomery Rd, Cincinnati?
The drive-thru at this Wendy's is open every day from 6:30 AM to midnight.
Is the Wendy's at 10765 Montgomery Rd still open for customers?
Yes, this location is open and committed to serving quality food every day.
Can I get delivery from Wendy's near me?
Delivery availability varies by location. To check if delivery is available near you, visit the Wendy's app or order.wendys.com and enter your delivery address.
Does this Wendy's location offer breakfast options?
Yes, the Cincinnati location on Montgomery Rd serves breakfast with options like combos, sandwiches, coffee, and sides available via the app or order website.
What payment methods does Wendy's at 10765 Montgomery Rd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on order.wendys.com and the Wendy's mobile app, which update based on your location and order customization.
How can I contact the Wendy's at 10765 Montgomery Rd for feedback or questions?
You can call them directly at (513) 530-0163, reach out via Wendy's Contact page, or use their Customer Satisfaction Survey online.
What nearby dining options can I visit after Wendy's at Montgomery Rd?
Nearby, you can also try Gyro Express for Greek food, LaRosa's Pizzeria for pizza, and El Jinete for Mexican cuisine, offering diverse dining experiences in the area.
Are there relaxation or wellness centers near Wendy's at 10765 Montgomery Rd?
Yes, nearby options include Summit Spa Massage & Facial and GG Massage Studio for massage and spa services, perfect for a relaxing visit after your meal.
If I am shopping at Kenwood Town Center Mall, how can I include a visit to Wendy's?
Kenwood Town Center Mall is close to Wendy's on Montgomery Rd, making it convenient to stop by for a meal or quick food break while shopping.