Wendy's

3.9
742 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10765 Montgomery Rd, Cincinnati, OH
45242, United States

Hours

Reviews

3.9
742 reviews
5 stars
337
4 stars
180
3 stars
111
2 stars
54
1 star
60

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers reported unsanitary conditions, particularly in the bathrooms and dining area.

Food Quality

Many reviews mentioned cold food, including fries and sandwiches, with some customers experiencing food poisoning.

Customer Service

Mixed feedback on staff behavior; some praised friendly service while others reported rudeness and poor attitudes.

Drive-Thru Issues

Customers frequently noted long wait times and incorrect orders at the drive-thru.

Dining Room Access

Numerous complaints about the dining room being closed during operating hours, causing inconvenience.
  • JH
    James Hakes
    Nov 15, 2025
    1.0
    Worst Wendy's i ever been to.. customer service is absolutely terrible.. 2 times in 1 day!!!!
  • RH
    Rupert Herzog
    Oct 26, 2025
    3.0
    Wallpaper peeling off hallway wall to bathrooms. Bathrooms not clean and smelled bad. You don't give militay discount if I buy a discouted item. Dorry but I am still a Vet.
  • VR
    Vikki Rush
    Oct 25, 2025
    5.0
    Tried the new chicken tenders and they were really good.
  • LA
    Lucia Asaro-Riley
    Oct 10, 2025
    5.0
    Burgers were spot on! Great Job!
  • MG
    Michael George
    Jul 24, 2025
    1.0
    I came here to order food. Then inside was closed and I couldn't get through the driveway because they had it blocked. My work truck cannot make it past this. I'll go elsewhere for dinner.

Frequently Asked Questions About Wendy's

Is 10765 Montgomery Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.