Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported dirty conditions, including filthy tables and bathrooms, with some mentioning flies and unsanitary food handling.
Service Quality
Service was frequently criticized for being slow, rude, and unprofessional, with several customers experiencing long wait times and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, including hard fries and incorrect items, leading to dissatisfaction.
Positive Staff Interactions
Some customers highlighted friendly and helpful staff members, particularly during late-night shifts, who provided good service despite the overall negative feedback.
Inconsistent Experience
Customer experiences varied widely, with some praising the efficiency and quality of service while others reported terrible experiences, indicating a lack of consistency.
SR
Stephanie Diane (Reed)
Nov 17, 2025
5.0
The lady at the front counter was amazing! She greeted us right as we walked in and made our food hot and fresh! The building could definitely use a remodel but the service was perfect i would definitely recommend this location.
AA
Amanda Austin
Nov 15, 2025
3.0
Entrance Location can be a little confusing if you are not familiar with the area, but what it lacks in geographical location it definitely makes up for it with huge parking lot that has tons of parking available as well as speed of service and friendliness. If they have to ask you to pull up and wait they make sure to keep you a priority. I love going to this wendys it is one of my faves! Keep doing the Dang thang guys!
LD
Lauren Dishon
Nov 10, 2025
5.0
Quick service, hot food, correct order
JK
Johnathan Kimble
Nov 3, 2025
5.0
Love it fast workers
DB
DOCOLOKO BGF
Oct 22, 2025
1.0
The place is very dirty. I can already imagine the kitchen. The cashier was terrible. He forgot to charge me. But I'm honest and told him I haven't yet, and he forgot to give me my soda. First and last time I go to that Wendy's. Change that cashier. The evening cashier you have to fired. And please clean up the place
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cincinnati, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cincinnati, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 208-9933.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 624 Lincoln Heights Wendy’s serve breakfast?
Yes, this Wendy’s location in Cincinnati, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's 9537 Mangham Drive location?
The drive-thru at this Wendy's is open daily from 6:30 AM to 3:00 AM.
Does the Wendy's at 9537 Mangham Drive serve breakfast?
Yes, this Wendy's location serves breakfast, including combos and classic sandwiches.
Is delivery available from Wendy's at 9537 Mangham Drive?
Yes, delivery is available. You can check availability and place orders via the Wendy's app or order.wendys.com.
How can I contact this Wendy's location for feedback or questions?
You can call (513) 208-9933 directly, use the Customer Care live chat, or call 888-624-8140. There is also an online customer satisfaction survey available.
What payment methods are accepted at Wendy's 9537 Mangham Drive?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's have dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
How can I order food online from Wendy's at 9537 Mangham Drive?
You can order online through the Wendy's app or by visiting order.wendys.com and selecting this location.
What nearby fast food options are close to Wendy's at 9537 Mangham Drive?
Nearby fast food places include Taco Bell, Good Thangz Cookin, and Tip Top Wings, offering you variety in cuisine choices.
Are there any nearby automotive services close to Wendy's at 9537 Mangham Drive?
Yes, Three C Garage and U-Haul Neighborhood Dealer are nearby for automotive repair and truck rentals.
What health services are located near the Wendy's at 9537 Mangham Drive?
Nearby health facilities include Mount Healthy Family Practice and Lincoln Heights Health Center for your medical needs.