Wendy's

3.7
707 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9537 Mangham Drive, Cincinnati, OH
45215, United States

Hours

Reviews

3.7
707 reviews
5 stars
295
4 stars
143
3 stars
121
2 stars
51
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff and quick service, while others reported rude employees and long wait times.

Food Freshness

Several customers noted issues with food freshness, including cold items and incorrect orders, although some also reported receiving hot and fresh meals.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and restrooms, which negatively impacted customer experiences.

Consistency

There were significant inconsistencies in service and food quality, with some customers expressing frustration over repeated poor experiences despite previous positive visits.
  • DS
    Denise Schnedler
    4 days ago
    5.0
    From my food to my drink, everything was great. I went an hour before closing and they took the time to make everything fresh, plus they were nice. I work nights so it is always appreciated when restaurants take the time to serve late.
  • ZB
    Zachary Baldwin
    Dec 12, 2025
    5.0
    I've never been inside to eat, but every time I come through the drive-thru I'm greeted politely and professionally. My food is always served fresh and within good time. I wish every Wendy's had their consistency of service. Bravo. 👍🏻
  • SS
    Shanon
    Nov 18, 2025
    1.0
    Terrible
  • SR
    Stephanie Diane (Reed)
    Nov 17, 2025
    5.0
    The lady at the front counter was amazing! She greeted us right as we walked in and made our food hot and fresh! The building could definitely use a remodel but the service was perfect i would definitely recommend this location.
  • AA
    Amanda Austin
    Nov 15, 2025
    3.0
    Entrance Location can be a little confusing if you are not familiar with the area, but what it lacks in geographical location it definitely makes up for it with huge parking lot that has tons of parking available as well as speed of service and friendliness. If they have to ask you to pull up and wait they make sure to keep you a priority. I love going to this wendys it is one of my faves! Keep doing the Dang thang guys!

Frequently Asked Questions About Wendy's

Is 624 Lincoln Heights Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's 9537 Mangham Drive location?

The drive-thru at this Wendy's is open daily from 6:30 AM to 3:00 AM.