Tropical Smoothie Cafe

4.3
189 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8467 Beechmont Ave, Cincinnati, OH
45255, United States

Hours

Reviews

4.3
189 reviews
5 stars
129
4 stars
29
3 stars
9
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mostly positive, but there are complaints about service mistakes and rude behavior.

Food Quality

Customers enjoy the smoothies and some food items, but there are multiple reports of unsatisfactory food quality, including hair in food and incorrect orders.

Pricing

Many customers feel the prices are high for the portion sizes, with some expressing dissatisfaction over perceived value.

Cleanliness

The restaurant is generally reported as clean, but there are serious concerns about hygiene due to hair and other foreign objects found in food.
  • CC
    Cassandra Colyer
    Dec 9, 2025
    5.0
    So good and the employees are kind and helpful!
  • AR
    Ashley Ross
    Dec 7, 2025
    1.0
    Gross! The lettuce on my Baja Chicken Wrap was pretty much just the lettuce core. It had two ridiculously large pieces and the rest was small cut up pieces. It was like they put the discard pile on the wrap. 🤢
  • JR
    Jesse Reed
    Nov 25, 2025
    1.0
    Went through Drive-thru yesterday evening and ordered a bahama mama with a vitamin c boost. Guy gave me my total and asked me to pull up front. So far so good right? I pull up and he immediately asks if i want my receipt hmm thats odd, they usually print it on the cup? I say no I'm not worried about it and hand him my $10 the drink was $9.23. This gentlemen proceeded to hand me my drink and said have a good day, I ask about the change for the 10 i just handed him and he points to the tip cup and says oh do you want me to dig it out? No sir, how about we not just assume people’s change wants to go in the tip jar? I work for tips and tips are not just given their earned…. I wonder how much they make stealing everyone’s change throughout the day! And yes I Know its change and really its no big deal but that change starts to add up. If they do this to everyone thats a pretty penny in the bank! Not even to mention they didnt add the vitamin C!!!! I wont be back :)
  • DM
    Dominic Montaque
    Nov 16, 2025
    4.0
    Quesadillas are too crispy!!!!! It is like you are trying to burn the quesadillas to a crisp
  • LC
    Livvy Cameron
    Oct 5, 2025
    2.0
    Went to get the Peanut Paradise smoothie after a run, intentionally for the extra protein this smoothie has. My husband also wanted a chocolate/peanut butter/banana smoothie and simply asked while ordering at the speaker if they had an item like this as I was unfamiliar with their full menu. They told me to pull up to the window to clarify. I repeated my order, they repeated it back. I was given a Peanut Butter Cup smoothie for my husband but I was given a paradise punch, which was pink and I knew from the color this was incorrect. I mentioned I said a Peanut Paradise drink as I’ve had this before, I intentionally want it for the protein and said I wanted whey protein when ordering at the speaker. They said “I asked you and you said paradise punch”. No offer to fix the mistake - just said I said it wrong and no correction. I proceeded to leave and deal with my far more sugary smoothie and 0 protein despite spending $15.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dine-in service at Tropical Smoothie Cafe?

The dine-in hours are from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM on Saturday, and 9 AM to 9 PM on Sunday.