Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
185 reviews
5 stars
127
4 stars
29
3 stars
9
2 stars
5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and mistakes in orders.
Food Quality
Smoothies received high praise for taste and freshness, but food items were often described as mediocre or disappointing.
Cleanliness
Generally positive remarks about cleanliness of the location, though some customers reported finding hair in their food.
Pricing
Prices are considered high by some customers, especially for food items, but many feel smoothies are worth the cost.
Order Accuracy
Frequent issues with order accuracy, leading to customer dissatisfaction and loss of repeat business.
- DMDominic MontaqueNov 16, 20254.0Quesadillas are too crispy!!!!! It is like you are trying to burn the quesadillas to a crisp
- LCLivvy CameronOct 5, 20252.0Went to get the Peanut Paradise smoothie after a run, intentionally for the extra protein this smoothie has. My husband also wanted a chocolate/peanut butter/banana smoothie and simply asked while ordering at the speaker if they had an item like this as I was unfamiliar with their full menu. They told me to pull up to the window to clarify. I repeated my order, they repeated it back. I was given a Peanut Butter Cup smoothie for my husband but I was given a paradise punch, which was pink and I knew from the color this was incorrect. I mentioned I said a Peanut Paradise drink as I’ve had this before, I intentionally want it for the protein and said I wanted whey protein when ordering at the speaker. They said “I asked you and you said paradise punch”. No offer to fix the mistake - just said I said it wrong and no correction. I proceeded to leave and deal with my far more sugary smoothie and 0 protein despite spending $15.
- TSTyler StroupAug 16, 20255.0Always a good experience when I start my day here. People are really friendly and positive. Location is nice and clean. I went through the Drive Thru and the amazing person knew my order and even knew I forgot to ask for my regular add-ins, and proceeded to make my order the way I always order it. I was blown away from the quality of customer service. Thank You for All You Guys Due!!
- MSMichele SchnellAug 13, 20251.0I went inside the restaurant. There wasn't anyone inside or in drive-thru. I ordered a smoothie and salad. I received my smoothie and then waited 15 minutes for my salad. A couple cars went through drive thru. They took care of them first. The guy handed me the bag of food. I told him I didn't order a wrap I ordered the salad. He questioned me and the manager. It only took the guy a few minutes to make my salad. The manager didn't have a care in the world that a customer was standing there for 15 minutes waiting. He was focused on getting the smoothies made, cleaning out the fruit containers and rinsing the blenders. They lost a customer.
- FAFred AndersonFeb 24, 20241.0Would not honor their coupon. Spoke with the manager and chocolate chip cookies do not count as food. They will need to reprint with more precise language
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in service at Tropical Smoothie Cafe?
The dine-in hours are from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM on Saturday, and 9 AM to 9 PM on Sunday.
Is drive-through service available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers drive-through service daily, with hours from 7 AM to 9 PM on weekdays, 8 AM to 9 PM on Saturday, and 8 AM to 9 PM on Sunday.
What types of services does Tropical Smoothie Cafe offer for pickup and delivery?
They offer in-store pickup, curbside pickup, delivery, and same day delivery services.
Does Tropical Smoothie Cafe offer a kids menu or family-friendly options?
Yes, the cafe welcomes families and has a children's menu available.
Which payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Can I order ahead using a mobile app or online for Tropical Smoothie Cafe?
Yes, you can order ahead via their app or online for in-cafe pickup, curbside, or delivery.
What are some nearby places of interest to Tropical Smoothie Cafe on Beechmont Ave?
Nearby places include Gold Star Chili, Anderson's Divine Floral Designs, Montgomery Cyclery, Panera Bread, and Domino's Pizza.
How can nearby locations like Montgomery Cyclery and Panera Bread complement a visit to Tropical Smoothie Cafe?
You might stop by Montgomery Cyclery for outdoor gear before grabbing a refreshing smoothie, or visit Panera Bread for coffee or bakery items before or after your meal at Tropical Smoothie Cafe.
Are there convenient services like pet care or repairs near Tropical Smoothie Cafe?
Yes, nearby you can find All Creatures Animal Hospital and Cincinnati Veterinary Surgical & Wellness Center for pet care, as well as Cell Phone Repair and CPR Cell Phone Repair Beechmont for electronics repair.