Tropical Smoothie Cafe

4.3
294 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
720 Eastgate South Drive, Cincinnati, OH
45245, United States

Hours

Reviews

4.3
294 reviews
5 stars
202
4 stars
38
3 stars
22
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Smoothie Quality

Customers generally praised the smoothies for their taste and variety, with many expressing satisfaction with specific flavors.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor service experiences.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Cleanliness Concerns

There were multiple mentions of cleanliness issues, including unsanitary conditions in the bathroom and food prep areas.

Pricing Issues

Some customers felt the prices were high for the quality and portion sizes, leading to dissatisfaction.
  • MS
    Mark Schuster
    Dec 27, 2025
    5.0
    Its delicious. Its not overly expensive especially if you get food and add a smoothie for 4.99. And its amazing. Top of the food chain for fast food joints.
  • HB
    hannah bishop
    Dec 22, 2025
    3.0
    this location is always good but today i got my açaí bowl and it was completely frozen, which is very inconvenient considering i don’t really have time to wait around for my smoothie bowl to melt and be consumable. also the girl at the front was lowk rude ik how it is to be in food service but your employees should at least be willing to greet the customer. she didn’t even ask me what i wanted she just stared at me and waited for me to order. girl it is 10 in the morning you don’t have anything to be annoyed about 😭😭 she had exactly one order on the screen so it’s not like yall were busy. tropical smoothie pls do a little better
  • JS
    Jade Switzer
    Dec 8, 2025
    5.0
    In app order for pick up was easy to use and my smoothies were ready and perfect when I arrived
  • BI
    Brandon Isham
    Nov 29, 2025
    3.0
    Love this place. Stop here quite often after the gym for some quick protein. Only issue I have is they NEVER have soap in the men's bathroom! Like LITERALLY never! I've even brought it to the employees attention and it's still the same. Not sure what's up with that, but how can the male employees be washing their hands after using the restroom? Maybe this review will help them get on top of that. Other than that everything is great!
  • BM
    bridgett maley
    Nov 28, 2025
    1.0
    Just left this place. My husband and I ordered the pesto flat bread and the pesto wrap. The lady got the order wrong,gave us 2 flat breads,when we let her know my order was incorrect,she argued with me,and then still gave me the incorrect order. Don't go there.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.