Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9270 Plainfield Rd in Cincinnati. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported unprofessional and rude service, with many experiencing incorrect orders and poor communication.
Food Quality
Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Several customers noted the restaurant's cleanliness issues, describing it as dirty and unkempt.
Order Accuracy
A significant number of reviews mentioned consistent problems with order accuracy, including missing items and incorrect food.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their helpfulness and positive attitude.
MV
Martin Vota
Feb 8, 2026
1.0
Pulled up to the window and saw a man standing there with the lights off holding a mop. He appeared to be naked but could only see him from the waist up. We were afraid for our safety and drove away.
BM
Blaire Mynear
Feb 8, 2026
1.0
Always messes up my order. I ordered black beans and got beef. :(
CH
Christy Hammonds
Feb 3, 2026
3.0
No greeting like your not even there only focusing on drive thru and Uber eats orders. Dine in is like were not there
KB
Kianna Bell
Feb 1, 2026
3.0
Went to the Taco Bell in the Blue Ash location which is a great area. Service was great and I haven't had Taco Bell in years. Of course I am so used to making my own tacos. I was lazy so I didn't feel like it. Well I stopped there before work and grabbed two tacos and some sort of pizza taco with beans and me tomatoes on top. It was okay but the service was great. I'll say that the location is a good area, but I think I'm just going to go back to making my own tacos at home. All do with respect, no disrespect.
SM
Sabrina Menkhaus
Jan 16, 2026
1.0
Ordered through the app to very easily customize an order for multiple vegetarians and confirmed it was correct on the screen. I get the food and half of the order has meat. Unprofessional tone on the phone, and will not issue refund unless I come in person even though I ordered on the app. The employee I spoke with was unclear when I asked what I needed to have to be issued the refund. Unfortunately I have already driven away and cannot make the trip back tonight so I'm not sure if I will get a refund for the wasted food. I have been to this taco bell many times, they typically make minor errors which I can get past, but putting meat in a meal where everything is ordered as vegetarian is disappointing and careless. People go to fast food establishments typically because they don't have the ability to do something better for themselves, which is the case for my family who is taking care of another dying family member. I will not be returning due to the extreme carelessness and unprofessionalism.