Taco Bell

3.0
2040 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2500 Highland Avenue in Cincinnati. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2500 Highland Avenue, Cincinnati, OH
45219, United States

Hours

Reviews

3.0
2,040 reviews
5 stars
543
4 stars
336
3 stars
323
2 stars
181
1 star
657

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for both drive-thru and in-store orders, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications, leading to customer frustration.

Staff Attitude

Several customers described staff as rude and unprofessional, with reports of employees arguing and displaying a lack of customer service.

Food Quality

Customers expressed disappointment with the quality of food, citing issues such as cold items, poorly made dishes, and inconsistent portion sizes.

Cleanliness and Atmosphere

The cleanliness of the location was criticized, with reports of a dirty environment and a concerning atmosphere, particularly during busy hours.
  • HH
    Hadley
    Jan 1, 2026
    1.0
    I was picking up a order and I saw the name was right went to look at my phone to confirm it and he switched out the order not thinking I grabbed it while he gave it to me and got a contract violation and ppl where high on weed and more nodding out on the floor messy restraunt aswell food looked really sloppy and soggy.
  • EF
    Elijah Farmer
    Dec 22, 2025
    1.0
    Worst Taco Bell ever I use my Taco Bell gift card. I got as a gift that there’s money in it and the machine took all my money so ther the money on the card went through. When it went through, they told me it never went through. I called Taco Bell gift card. I called the gift card and they told me it went through but I never got my order because this Taco Bell said they never received it
  • MG
    Michael Good
    Dec 13, 2025
    4.0
    Really not sure why this place has so many 1-star reviews. We went and picked up takeout in person; our food was ready promptly, the dining area was clean, and nothing noteworthy was missing. This place is everything one should reasonably expect from a neighborhood Taco Bell.
  • KE
    Kristopher Eshleman
    Dec 3, 2025
    1.0
    Store was "unable" to take a drive through order and asked for me to come in due to shift change. I walked in to do so and before I even got to put my order inside the store they were already taking people through the drive through. Embarrassing to be unable to process orders during a shift change. This was at 4:50pm. Employees standing around arguing in the store, rather than working probably contributed to being incapable of running the drive through.
  • NB
    Nicole Betscher
    Nov 24, 2025
    1.0
    probably the worst taco bell in existence. nothing has changed since 2016 and i doubt anything ever will. i really don’t think it could get worse, especially after the incompetent manager in 2018 tried arguing with me saying that guacamole doesn’t have avocado in it (how she was employed at a taco bell, i will never know), but tonight truly takes the cake. i pull up to the drive thru after placing a mobile order, seeing multiple employees inside and one outside, and wait for about 6 minutes at the speaker, saying hello multiple times + having multiple cars behind me, and i get no response. i pull up to the window thinking maybe the speaker is down, wait for another 5 minutes, and still no one comes. one employee was still outside vaping and three were inside eating food completely ignoring the six total cars that had come through and left. ended up driving to one 10 minutes away because no one ended up helping any of the cars. (my car is the 10:43 red one)

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 2500 Highland Avenue in Cincinnati?

Taco Bell at 2500 Highland Avenue in Cincinnati is open daily from 8:00 AM to 5:00 AM the next day.

Does this Taco Bell location have a drive-through service and what are its hours?

Yes, this Taco Bell has a drive-through service open daily from 8:00 AM to 5:00 AM.