Subway

3.8
225 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cincinnati Subway® Restaurant at 1150 W. Kemper Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1150 W. Kemper Rd., Cincinnati, OH
45240, United States

Hours

Reviews

3.8
225 reviews
5 stars
109
4 stars
43
3 stars
25
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times and poor service at the drive-thru and in-store, with some unable to place orders or receiving incorrect orders.

Food Quality

Several reviews mentioned stale bread, wilted vegetables, and overall poor food quality, with some customers expressing disgust over unsanitary conditions.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, others reported rude behavior from employees, particularly in handling complaints.

Cleanliness Concerns

Numerous reviews highlighted issues with cleanliness, including dirty tables and unsanitary food handling practices.

Coupon Acceptance

Customers expressed frustration over the refusal to accept coupons, which led to dissatisfaction and loss of regular customers.
  • CR
    Cindy Rich
    Oct 4, 2025
    1.0
    Never was able to order food. Drove into drive thru, got told to pull around to window. NO ONE ever came to window. I sat for 5 minutes waiting and waiting and waiting. Gave up and left. Not gonna have any customers if you can’t be bothered to take their order and provide a sandwich.
  • EE
    Erica
    Sep 11, 2025
    1.0
    Pulled up to the drive through on a random Thursday at 2:30 pm. a few minutes go by and no answer. 5 minutes go by and I’m talking through the speaker trying to get someone’s attention. After 10 minutes I give up, while driving away I peak through the window to see if it’s even open and I see a group of workers just standing around. Seriously??
  • SJ
    Sabi Joyce
    Sep 9, 2025
    2.0
    Disapointed, white bread tasted like old bread and tables were dirty.
  • HA
    Hailey Atkinson
    Sep 4, 2025
    5.0
    Chandhu Was the worker that helped me. I had been charged for an app order that the store did not receive and he was super friendly and helpful in getting my order together. He was also very polite. Subway definitely needs to fix the app issues because the service itself was awesome!
  • WB
    Walter Bewley
    Aug 15, 2025
    1.0
    Went to 2 (Hamilton Ave and Kemper rd) subways before ordering in frustration. Both locations denied my use of coupons. I generally like Subway, but went there today because I had coupons. If you don't accept them why do you pay for printing and circulating them. A very poor decision and you've lost a regular customer. I will never set foot on one of your stores again. They also worked on 2 other orders that came in after me before finishing my order.

Frequently Asked Questions About Subway

Where is Subway located in Cincinnati?

Subway is located at 1150 W. Kemper Rd., Hamilton, Cincinnati, OH 45240.

What are the operating hours of Subway at 1150 W. Kemper Rd.?

Subway is open daily from 8:00 AM to 9:00 PM.