Subway

3.8
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cincinnati Subway® Restaurant at 1150 W. Kemper Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1150 W. Kemper Rd., Cincinnati, OH
45240, United States

Hours

Reviews

3.8
226 reviews
5 stars
109
4 stars
43
3 stars
25
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and poor service during their visits.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale bread, wilted vegetables, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and closed bathrooms, which negatively impacted their experience.

Staff Behavior

Mixed feedback on staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.

Coupon Acceptance

Multiple customers expressed frustration over the refusal to accept coupons, leading to dissatisfaction and loss of business.
  • JM
    Jessica McAninch
    Dec 17, 2025
    1.0
    Never ice but they sell you a drink! Bathrooms never open. Most run down worst subway I have ever been to!
  • CR
    Cindy Rich
    Oct 4, 2025
    1.0
    Never was able to order food. Drove into drive thru, got told to pull around to window. NO ONE ever came to window. I sat for 5 minutes waiting and waiting and waiting. Gave up and left. Not gonna have any customers if you can’t be bothered to take their order and provide a sandwich.
  • EE
    Erica
    Sep 11, 2025
    1.0
    Pulled up to the drive through on a random Thursday at 2:30 pm. a few minutes go by and no answer. 5 minutes go by and I’m talking through the speaker trying to get someone’s attention. After 10 minutes I give up, while driving away I peak through the window to see if it’s even open and I see a group of workers just standing around. Seriously??
  • SJ
    Sabi Joyce
    Sep 9, 2025
    2.0
    Disapointed, white bread tasted like old bread and tables were dirty.
  • HA
    Hailey Atkinson
    Sep 4, 2025
    5.0
    Chandhu Was the worker that helped me. I had been charged for an app order that the store did not receive and he was super friendly and helpful in getting my order together. He was also very polite. Subway definitely needs to fix the app issues because the service itself was awesome!

Frequently Asked Questions About Subway

Where is Subway located in Cincinnati?

Subway is located at 1150 W. Kemper Rd., Hamilton, Cincinnati, OH 45240.

What are the operating hours of Subway at 1150 W. Kemper Rd.?

Subway is open daily from 8:00 AM to 9:00 PM.