Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cincinnati Subway® Restaurant at 5301 Ridge Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling ignored or mistreated.
Service Speed
Many customers reported extremely slow service, with long wait times and inefficient order handling.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and lack of attention to customer requests.
Cleanliness
Some customers noted that the location was clean, while others reported unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and well-prepared sandwiches, while others experienced poorly made items.
PM
Patrick Morris
6 days ago
3.0
Not a good subway. Avoid at all costs
JW
Jake W
Feb 16, 2026
1.0
Stopped in last Tuesday to order the Baja chicken protein pocket. The staff was not welcoming to begin with . I placed my order and asked for no jalapeño peppers but asked for some black olives . When my wrap was almost completed I asked again for black olives and was told there are no substitutions and that you can only remove items (which doesn’t decrease the costs ) . I have been going to Subways for many years and their whole stick is customizable sandwiches etc . I could understand if I had asked for bacon but it was olives . Either the employee needs retrained or the location needs to read its own signage . As mentioned on the sign -“Add-ons additional “.. they could have simply charged for the olives . So to prove a point, below is a picture from another Subway where I removed the jalapeño & added black olives at NO CHARGE or push back . This location might want to rethink its business model 🤷🏼♂️ I won’t be back.
TC
tonya cope
Feb 6, 2026
1.0
Rude staff. Wouldn't honor the 2 for 6 subs even though it clearly says on every promo add that's its available online && in stores.
AJ
Alisia Jarnagin
Feb 5, 2026
5.0
Lashonda made my experience smooth like butter. I have not eaten at a subway in ages. She offered me everything I didn’t even know I could do. Walked me through the process efficiently and smiling the whole way. Very knowledgeable Pleasant and fast!!!
AH
Angelica Hernandez
Dec 13, 2025
1.0
This place is horrible, the woman took 10 minutes to serve us and when she wanted to do it in a rude way I never came back
What are the operating hours of the Subway at 5301 Ridge Rd, Cincinnati?
The Subway is open Monday, Tuesday, Thursday, and Friday from 10:00 AM to 10:00 PM; Wednesday from 10:00 AM to 9:00 PM; Saturday from 11:00 AM to 9:00 PM; and Sunday from 11:00 AM to 8:00 PM.
Does this Subway location offer delivery and curbside pickup services?
Yes, this Subway location offers delivery and curbside pickup services for your convenience.
Can I dine in at the Subway located at 5301 Ridge Rd?
Yes, this Subway restaurant serves dine-in customers.
Does this Subway provide catering services for events?
Yes, catering services are available at this Subway location to help with your event needs.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Where can I find the menu and nutrition information for this Subway?
You can view the menu and nutrition information at https://www.subway.com/en-US/MenuNutrition/Menu.
Is there a gas station near this Subway restaurant where I can fuel my vehicle?
Yes, the Subway is located near the Shell Gas Station and Goco Inc And Subway, which are convenient options for fueling your vehicle.
What other fast food options are nearby the Subway on Ridge Rd?
Nearby fast food options include Dunkin', Red Sesame Food Truck (Korean barbecue), Taco Bell, Wendy's, and Jack in the Box, offering a variety of flavors close to the Subway location.
Are there any stores near Subway where I can shop for household items or essentials?
Yes, nearby stores include Dollar General, Family Dollar, and Dollar Tree, which offer a range of discount and household items.
If I am visiting the Subway at 5301 Ridge Rd, what automotive services are available nearby?
Automotive services nearby include JUST BMW (automotive dealer and repair), World Class Auto Detailers, AAA Bob Sumerel Tire & Service, and Triumph Of Cincinnati motorcycle dealer.
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