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Subway

3.3
(157 reviews)

Business Details

5301 Ridge Rd, Cincinnati, OH
45213, United States
(513) 351-7496
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cincinnati Subway® Restaurant at 5301 Ridge Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5301 Ridge Rd, Cincinnati, OH
45213, United States

Hours

Reviews

3.3
157 reviews
5 stars
57
4 stars
28
3 stars
16
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling ignored or mistreated.

Service Speed

Many customers reported extremely slow service, with long wait times and inefficient order handling.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and lack of attention to customer requests.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and well-prepared sandwiches, while others experienced poorly made items.
  • PM
    Patrick Morris
    6 days ago
    3.0
    Not a good subway. Avoid at all costs
  • JW
    Jake W
    Feb 16, 2026
    1.0
    Stopped in last Tuesday to order the Baja chicken protein pocket. The staff was not welcoming to begin with . I placed my order and asked for no jalapeño peppers but asked for some black olives . When my wrap was almost completed I asked again for black olives and was told there are no substitutions and that you can only remove items (which doesn’t decrease the costs ) . I have been going to Subways for many years and their whole stick is customizable sandwiches etc . I could understand if I had asked for bacon but it was olives . Either the employee needs retrained or the location needs to read its own signage . As mentioned on the sign -“Add-ons additional “.. they could have simply charged for the olives . So to prove a point, below is a picture from another Subway where I removed the jalapeño & added black olives at NO CHARGE or push back . This location might want to rethink its business model 🤷🏼‍♂️ I won’t be back.
  • TC
    tonya cope
    Feb 6, 2026
    1.0
    Rude staff. Wouldn't honor the 2 for 6 subs even though it clearly says on every promo add that's its available online && in stores.
  • AJ
    Alisia Jarnagin
    Feb 5, 2026
    5.0
    Lashonda made my experience smooth like butter. I have not eaten at a subway in ages. She offered me everything I didn’t even know I could do. Walked me through the process efficiently and smiling the whole way. Very knowledgeable Pleasant and fast!!!
  • AH
    Angelica Hernandez
    Dec 13, 2025
    1.0
    This place is horrible, the woman took 10 minutes to serve us and when she wanted to do it in a rude way I never came back

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 5301 Ridge Rd, Cincinnati?

The Subway is open Monday, Tuesday, Thursday, and Friday from 10:00 AM to 10:00 PM; Wednesday from 10:00 AM to 9:00 PM; Saturday from 11:00 AM to 9:00 PM; and Sunday from 11:00 AM to 8:00 PM.

Does this Subway location offer delivery and curbside pickup services?

Yes, this Subway location offers delivery and curbside pickup services for your convenience.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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