Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cincinnati Subway® Restaurant at 9230 Colerain Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported rude and unprofessional behavior from staff, including language barriers and difficulty in communication.
Food Quality
Many reviews highlighted issues with food freshness, portion sizes, and incorrect orders, leading to dissatisfaction with the meals.
Pricing Concerns
Customers frequently mentioned being overcharged or facing higher prices compared to other locations, along with issues regarding coupon acceptance.
Cleanliness
Several reviews pointed out unsanitary conditions, including staff not washing hands and general cleanliness concerns in the restaurant.
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John Andrews
Feb 8, 2026
5.0
The woman that was there and helped me was awesome
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Rick Mullinax
Feb 5, 2026
1.0
Horrible experience! I picked up my mobile order and the cookies I ordered were missing so I had to go ask the Indian couple behind the counter for my cookies. It has I it been like 2 minutes. They were very rude and unprofessional. They didn’t believe me that I was missing my cookies. The man was telling me that I ordered chips so I don’t get cookies.he said I only get one or the other. I told him, I didn’t order chips, I ordered cookies. They kept saying, do you understand over, and over and laughing out loud at me. It was like a 5 minute argument back and forth. They started looking through their trash behind the counter to find my receipt they tossed. The woman saw that I did in fact ordered cookies and finally gave them to me. Its just the ridiculousness of the whole situation that angered me. Very bad service.
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Nathan Coalman
Nov 28, 2025
5.0
Quit ,fast , hassle free.
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Mitchell Scott
Oct 21, 2025
1.0
Would accept my gift card.
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T H
Sep 30, 2025
1.0
Rarely do I rate one star for food, service, and atmosphere. But here we are.
I’ll start with each of these in that order. As a lady was making my food she would drop things like the tomatoes and the pickles and pick them up and put them on my sandwich. I don’t want food that’s been dropped on the counter on my sandwich.
Service was another big issue. It was hard to understand what she was saying, but because I’ve been to Subway® so many times I just kind of led the conversation and told her what I wanted. This was the least amount of mayonnaise and mustard I got on any sandwich at any subway it’s like they’re trying to save pennies.
The atmosphere was weird. They had a row of tables between the customer and the counter where you would order as to keep you distance from them. Very strange.
I did tip, which I normally don’t do but was amazed that my meal came out to $17.22 with $1.56 tip.
That same mill I get other locations and it’s almost 3 dollars cheaper