Subway

3.2
208 reviews
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Business Details

9230 Colerain Ave, Cincinnati, OH
45251, United States
(513) 741-1020
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cincinnati Subway® Restaurant at 9230 Colerain Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9230 Colerain Ave, Cincinnati, OH
45251, United States

Hours

Reviews

3.2
208 reviews
5 stars
81
4 stars
28
3 stars
24
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiencing language barriers and poor communication.

Food Quality

Many reviews highlighted issues with food freshness and preparation, including complaints about skimpy portions and improperly cooked items.

Pricing Concerns

Customers frequently mentioned feeling overcharged and expressed frustration over the refusal to accept coupons and rewards.

Cleanliness

Several reviews raised concerns about hygiene practices, including staff not washing hands and overall cleanliness of the restaurant.

Mixed Experiences

While some customers praised the quick service and friendly staff, others had negative experiences that overshadowed the positives.
  • NC
    Nathan Coalman
    Nov 28, 2025
    5.0
    Quit ,fast , hassle free.
  • MS
    Mitchell Scott
    Oct 21, 2025
    1.0
    Would accept my gift card.
  • KM
    Keith Maynard
    Oct 1, 2025
    4.0
    Typical.
  • TH
    T H
    Sep 30, 2025
    1.0
    Rarely do I rate one star for food, service, and atmosphere. But here we are. I’ll start with each of these in that order. As a lady was making my food she would drop things like the tomatoes and the pickles and pick them up and put them on my sandwich. I don’t want food that’s been dropped on the counter on my sandwich. Service was another big issue. It was hard to understand what she was saying, but because I’ve been to Subway® so many times I just kind of led the conversation and told her what I wanted. This was the least amount of mayonnaise and mustard I got on any sandwich at any subway it’s like they’re trying to save pennies. The atmosphere was weird. They had a row of tables between the customer and the counter where you would order as to keep you distance from them. Very strange. I did tip, which I normally don’t do but was amazed that my meal came out to $17.22 with $1.56 tip. That same mill I get other locations and it’s almost 3 dollars cheaper
  • BF
    Brad Fertig
    Sep 22, 2025
    1.0
    They don't let you use coupons or rewards from Subway? They charge for everything and don't really understand English. (Or pretend not to). Might be their gimmick. It's very dreary and low energy. Depressing really.
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Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 9230 Colerain Ave, Hamilton, Cincinnati, OH 45251, USA.

What are the operating hours of the Subway at 9230 Colerain Ave?

The Subway is open every day from 8:00 AM to 9:00 PM.