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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cincinnati, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5753 Harrison Avenue for the ultimate SONIC experience!
Numerous customers reported slow service, long wait times, and incorrect orders, indicating a need for better training and organization among staff.
Food Quality
While some customers enjoyed the food, others experienced issues with cold or incorrect items, suggesting inconsistency in food preparation.
Customer Experience
Several reviews highlighted friendly staff and good customer service, but there were also complaints about rude employees and poor communication.
Operational Hours
Customers expressed frustration over inconsistent closing times and menu availability, particularly regarding ice cream service.
JH
Jason harris
3 days ago
5.0
Very impersonal. Feels robotic. feels like the store is running AI
But the food is amazing. The smashburgers are incredible I recommend them.
Necrophantom
GH
Griff Howard
Feb 17, 2026
4.0
Very impressed with new Smashed burger! Will be back!
HH
Heidi Hilvert
Feb 13, 2026
5.0
I love sonic so much. At the harrison avenue location Major Kittle is always delivering our food and drinks with much love and care! We love him he is the best worker EVER!!!!
JJ
Jessica Johnson
Feb 4, 2026
5.0
Always yummy to eat
LM
luis armando burgos mercado
Jan 16, 2026
1.0
Slowest sonic I’ve ever been to I got here for 30mins and am still waiting. This was at 11:45 if yall want to train them better or find someone to replace them