Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported long wait times, rude staff, and poor service, particularly during busy hours.
Food Quality
While some customers enjoyed the food when it was fresh, many complained about incorrect orders, cold food, and unsanitary conditions.
Ordering System
The automated ordering system received negative feedback for being confusing and often leading to incorrect orders.
Staffing Problems
Several reviews mentioned that the location appeared understaffed, contributing to delays and poor customer service.
Location Cleanliness
Customers noted that the restaurant's cleanliness was lacking, with reports of a dirty environment and trash in the parking lot.
JP
Jonah Pillow
Nov 7, 2025
2.0
The people here are super disrespectful they didnt care about my food what so ever my food was thrown into the bag my fries where upside-down in the bag all he workers act like they hate their job
CR
cayden rackett
Oct 27, 2025
1.0
WHAT IS THE POINT IF GOING THRU A KINE TO BE TOLD TO “pull around” and then I wait and 10 cars go past just to realize SHIT I HAVE TO GO THRU THE LINE AGAIN??? Dumbest system and needs fixed I waited so long and the lady acted rude and unhelpful. 0/10 experience.
OM
Onadeja M
Oct 9, 2025
5.0
Hands down theee best Rally’s in the city. I don’t go to any other one.
My order is ALWAYS right, hot & fresh- EVEN WHEN it’s busy! Don’t drive off, it’s worth the wait.
The staff is nice.
The location is accessible.
The only things I’d say I don’t care for is the A.I taking orders. Sounds like she always has an attitude 😒 & the damn train! The tracks is right next to Rally’s & it makes it hard to hear or be heard.
My bad yal! I forget to take pics of the food cuz it’s so good, most of the time it doesn’t make it home with me lol 😆
SN
SmokeGas NMud
Oct 5, 2025
1.0
Man if yall dont hire more people or better people aint no way me getting FAST FOOD take dam near my whole 30 min lunch break foh
WM
Woody Myers
Sep 25, 2025
1.0
From the menu to the AI order taker to the wait time to the order accuracy to the taste, this was a disappointment across the board.
Does Rally's offer drive-thru and takeout services?
Yes, Rally's provides drive-thru and takeout services for customer convenience.
What payment options are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
Where is Rally's located?
Rally's is located at 4810 Spring Grove Avenue, Cincinnati, OH 45232, USA.
Can I order Rally's food online for delivery or pickup?
Yes, you can order Rally's food online for delivery through DoorDash or directly via their delivery site.
What are some popular menu specialties at Rally's?
Rally's is known for its Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
What is the recommended attire when visiting Rally's?
Casual attire is appropriate when visiting Rally's.
Are there any nearby automotive services around Rally's?
Yes, nearby automotive services include Advance Auto Parts, Michel Tires Plus, Tires Plus, AutoZone, Jeff Wyler Superior Honda, and Superior Kia, making it convenient to combine errands with your visit to Rally's.
What entertainment or dining options are close to Rally's?
Taft's Brewpourium, a brewery, pizza restaurant, and beer bar, is nearby, offering a great place to visit before or after dining at Rally's.
Is there a nearby convenience store or gas station when visiting Rally's?
Yes, ampm convenience store and gas station is close to Rally's, convenient for quick stops along with your meal.