Rally's

3.2
1339 reviews
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Business Details

5225 Madison Rd., Cincinnati, OH
45227, United States
(513) 800-8401
https://locations.checkersandrallys.com/oh/cincinnati/5225-madison-rd.
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About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
5225 Madison Rd., Cincinnati, OH
45227, United States

Hours

Reviews

3.2
1,339 reviews
5 stars
403
4 stars
257
3 stars
207
2 stars
149
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

While some customers enjoyed the food, many complained about it being cold, overcooked, or not meeting expectations.

Staff Attitude

Several reviews highlighted rude or indifferent behavior from staff, particularly at the drive-thru.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient, with issues related to the automated ordering system.

Cleanliness

Multiple customers noted unsanitary conditions at the location, including trash and dirty facilities.
  • SE
    Sam Elgin
    Nov 14, 2025
    1.0
    Sandwiches had hard buns the fries were thrown in the bag the employees all seemed to have attitude problems
  • JC
    Jackie Conway
    Nov 5, 2025
    2.0
    I can't believe this place is still open . The service is always horrible. They threw my fries in the bag upside down. Both employees were in a hurry to give me my food so they could go sit in their cars .
  • JM
    Jamie Metcalf
    Nov 4, 2025
    4.0
    I've always liked their vibe with double drive thru and a walk up window with outdoor seating with umbrellas. I remember years and years ago the fries being better so they must have changed the oil since. But I still order them and enjoy them with a sauce. Their little chicken and fries basket is a nice treat. I was impressed with the chicken nuggets! My husbands5go to choice is the mushroom and Swiss but has to request extra sauce to not be dry. I love it as well! The dessert I was disappointed in was the little bag of fruit pantries because very dry so not enough filling.
  • CB
    Christine Bennett
    Oct 16, 2025
    4.0
    Rallys is one of the better fast food places IMO, but it is still fast food (hence the 4/5) There is no "atmosphere" b/c its carry out/drive thru only. The service wa fantastic!
  • DN
    Depreciation Nation
    Oct 14, 2025
    5.0
    Our favorite place to stop on our way home from work. This store has the best quality of food of all of the chain in the Cincinnati area. Food is always fresh, made when ordered. They’ve kept a few of the same staff who always seem to be hard at work. Appreciate the location. Keep doing your thing!
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Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 5225 Madison Rd.?

Rally's is open Monday through Wednesday and Sunday from 10:00 AM to 2:00 AM, Thursday from 10:00 AM to 3:00 AM, and Friday to Saturday from 10:00 AM to 4:00 AM.

Does Rally's offer drive-thru and takeout services?

Yes, Rally's provides both drive-thru and takeout services for customer convenience.