Papa Johns Pizza

3.9
158 reviews
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Business Details

9525 Kenwood Rd, Cincinnati, OH
45242, United States
(513) 791-4441
https://locations.papajohns.com/united-states/oh/45242/cincinnati/9525-kenwood-rd?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Cincinnati, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Cincinnati pizza for any occasion. Call us for pizza delivery in Cincinnati or stop by 9525 Kenwood Rd for carryout to order the best pizza in Cincinnati, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9525 Kenwood Rd, Cincinnati, OH
45242, United States

Hours

Reviews

3.9
158 reviews
5 stars
85
4 stars
28
3 stars
9
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor communication from staff.

Customer Service

While some reviews praised friendly and helpful staff, others noted rude or unprofessional behavior from certain employees.

Food Quality

Inconsistencies in food quality were highlighted, with complaints about undercooked items and missing toppings, though some customers enjoyed their meals.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect pizzas.

Positive Experiences

Despite the negative feedback, many customers expressed satisfaction with the food and service at this location, recommending it for its quality and friendly staff.
  • AA
    Avaya Akers
    Jan 1, 2026
    1.0
    I asked an employee a simple question about Uber Eats because I needed to add an item. She immediately said, ‘We have nothing to do with that,’ which was not true and she did not try to help at all. All I wanted was a small cup of pizza sauce that costs about $0.50 or $0.75. She offered no solution and was very rude. It is not my fault that you have to work here. Many other reviews also show that employees act like they dislike their jobs. If the pay is low and that makes you unhappy working at a pizza place, then work somewhere else.
  • TA
    Tara Akers
    Dec 25, 2025
    5.0
    Pizza is always good and my order is always right. The staff are friendly.
  • JF
    Justin Fuhrman
    Dec 16, 2025
    1.0
    Pathetic Store #71.. How many chances do you need. You have had enough by me. WORTHLESS. Wait time. Wrong Pizza. Raw Pizza undercooked. Charge for toppings and get no. Game Over.
  • WW
    WhoIsKuma
    Nov 28, 2025
    5.0
    best papa johns in the area u already know
  • GH
    Gary Hopkins
    Sep 1, 2025
    1.0
    I ordered a Philly Cheesesteak pizza this evening and it seems they forgot to put steak on it. I basically got a 'Philly Cheese' pizza with a few bacon bit size pieces of actual meat on it. It had about 7 or 8 small, very thin slivers of green onion on it as well as maybe 2 or 3 scraps of onion. Very disappointed.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Cincinnati?

Delivery is available Monday through Thursday and Sunday from 10:15 AM to 11:30 PM, and Friday and Saturday from 10:15 AM to 1:00 AM.

Can I order online for pickup or delivery at this Papa Johns Pizza location?

Yes, you can order online for both pickup and delivery through their website or mobile apps.