At Papa Johns Pizza in Cincinnati, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Cincinnati pizza for any occasion. Call us for pizza delivery in Cincinnati or stop by 9525 Kenwood Rd for carryout to order the best pizza in Cincinnati, along with breadsticks, wings, and more!
Customers frequently reported long wait times, incorrect orders, and poor communication from staff.
Customer Service
While some reviews praised friendly and helpful staff, others noted rude or unprofessional behavior from certain employees.
Food Quality
Inconsistencies in food quality were highlighted, with complaints about undercooked items and missing toppings, though some customers enjoyed their meals.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect pizzas.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with the food and service at this location, recommending it for its quality and friendly staff.
AA
Avaya Akers
Jan 1, 2026
1.0
I asked an employee a simple question about Uber Eats because I needed to add an item. She immediately said, ‘We have nothing to do with that,’ which was not true and she did not try to help at all. All I wanted was a small cup of pizza sauce that costs about $0.50 or $0.75. She offered no solution and was very rude. It is not my fault that you have to work here. Many other reviews also show that employees act like they dislike their jobs. If the pay is low and that makes you unhappy working at a pizza place, then work somewhere else.
TA
Tara Akers
Dec 25, 2025
5.0
Pizza is always good and my order is always right. The staff are friendly.
JF
Justin Fuhrman
Dec 16, 2025
1.0
Pathetic Store #71.. How many chances do you need. You have had enough by me. WORTHLESS. Wait time. Wrong Pizza. Raw Pizza undercooked. Charge for toppings and get no. Game Over.
WW
WhoIsKuma
Nov 28, 2025
5.0
best papa johns in the area u already know
GH
Gary Hopkins
Sep 1, 2025
1.0
I ordered a Philly Cheesesteak pizza this evening and it seems they forgot to put steak on it. I basically got a 'Philly Cheese' pizza with a few bacon bit size pieces of actual meat on it. It had about 7 or 8 small, very thin slivers of green onion on it as well as maybe 2 or 3 scraps of onion. Very disappointed.
What are the delivery hours for Papa Johns Pizza in Cincinnati?
Delivery is available Monday through Thursday and Sunday from 10:15 AM to 11:30 PM, and Friday and Saturday from 10:15 AM to 1:00 AM.
Can I order online for pickup or delivery at this Papa Johns Pizza location?
Yes, you can order online for both pickup and delivery through their website or mobile apps.
What services are offered at Papa Johns Pizza Cincinnati?
Services include delivery, takeout, order ahead, lunch, dinner, and dessert options.
What types of products does Papa Johns Pizza Cincinnati serve?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is this Papa Johns Pizza located in Cincinnati?
The address is 9525 Kenwood Rd, Suite 17, Cincinnati, OH 45242.
Does Papa Johns Pizza Cincinnati offer contactless delivery?
Yes, they provide no contact delivery service for your safety.
Are there any nearby food options around Papa Johns Pizza on Kenwood Rd?
Nearby food options include TCBY for frozen yogurt, Blue Ash Chili for American diner-style food, Jersey Mike’s Subs for sandwiches, Currito for Mexican cuisine, and Crazy Bowls & Wraps for American and smoothie options.
What nearby retail stores can I visit close to Papa Johns Pizza Cincinnati?
You can visit nearby retail stores such as Saucony for shoes, Dollar Tree for groceries and crafts, Fleet Feet Cincinnati for sporting goods and shoes, and The Benchmark Outdoor Outfitters for outdoor gear.
Are there any nearby financial services or banks near Papa Johns Pizza?
Yes, nearby financial services include U.S. Bank, US Bank ATM, Truist bank, Merrill Lynch Wealth Management, and Clear Perspectives Financial advising.
How can I explore career opportunities at Papa Johns Pizza Cincinnati?
You can explore job openings through their careers page which is accessible via their app or website.