Papa Johns Pizza

3.6
388 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Cincinnati, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Cincinnati pizza for any occasion. Call us for pizza delivery in Cincinnati or stop by 9211 WINTON RD for carryout to order the best pizza in Cincinnati, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9211 WINTON RD, Cincinnati, OH
45231, United States

Hours

Reviews

3.6
388 reviews
5 stars
168
4 stars
79
3 stars
39
2 stars
27
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

There were mixed reviews on food quality, with some praising the pizza while others complained about undercooked or poorly made items.

Delivery Problems

Many customers experienced issues with delivery, including cold food, missing items, and rude delivery drivers.

Inconsistency

The quality and service varied significantly, leading to frustration among regular customers who expected better.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with quick service and good food.
  • JM
    Jeff Martin
    2 days ago
    2.0
    Amazing how many times I walk in the door and nobody acknowledges that I'm there. Customer service is pretty bad and seems to be getting worse.
  • JF
    Jessica Fugikawa
    Dec 24, 2025
    3.0
    Waited 1.5 hours for my pizza and then they told me they forgot part of my order so had to wait another 20 mins
  • JS
    Jimmy Selvidge
    Dec 7, 2025
    1.0
    KEVIN IS THE WORST PERSON I HAVE EVER HAD TO DEAL WITH TRYING TO ORDER FOOD. KEVIN Takes the top 3 in terrible people in life. How he has a job in the food industry is beyond my comprehension. It took 55 minutes to even get here,10 minutes away. I called to let them know that the pizza was terrible. Undercooked and been in the box long enough to sag the bottom from the grease that wasn't cooked off. KEVIN answered the phone and after I made my complaint he proceeded to tell me that HE made the pizza and HE knows that I am not telling the truth. That this pizza in the pictures was made by HIM. KEVIN and was perfect. Worst experience I've had ordering pizza to date and I have never been called a liar by anyone let alone some pizza hack that threw out some BS. I will be sending this to corporate KEVIN. DO NOT ORDER FROM THESE PEOPLE. I EVEN TIPPED THE DRIVER $10 AND DIDN'T EVEN GET THE PAPER PLATES AND NAPKINS. I wish I could give negative ⭐ for sure because they definitely do not get any stars.
  • KS
    Kevin Stitzel
    Nov 12, 2025
    3.0
    No cares in the way they made the pizza just thrown together. Proportion was uneven even though I paid
  • MS
    M Sta
    Oct 31, 2025
    1.0
    Im calling corporate. More talking than working, its everytime!! My mobile app says its ready I get there and its NOT ready. Got my refund and bounced, do better papa johns. Norwood location is wayyy better. Edit i never got my refund

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Cincinnati?

Papa Johns Pizza delivers from 10:15 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the takeout hours for this Papa Johns location?

The store offers takeout from 10:15 AM to 11:15 PM Monday through Thursday and Sunday, extending until 11:45 PM on Friday and Saturday.