Papa Johns Pizza

3.3
245 reviews
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Business Details

3379 SPRINGDALE RD, Cincinnati, OH
45251, United States
(513) 245-9939
https://locations.papajohns.com/united-states/oh/45251/cincinnati/3379-springdale-rd?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Cincinnati, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Cincinnati pizza for any occasion. Call us for pizza delivery in Cincinnati or stop by 3379 SPRINGDALE RD for carryout to order the best pizza in Cincinnati, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3379 SPRINGDALE RD, Cincinnati, OH
45251, United States

Hours

Reviews

3.3
245 reviews
5 stars
100
4 stars
30
3 stars
22
2 stars
18
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect orders and difficulty in resolving these problems.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about dry pizza and undercooked items.

Delivery Issues

Customers experienced delays and problems with delivery, including food being left outside and orders marked as delivered when they were not.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting fresh ingredients and timely deliveries.
  • JG
    Jarrell Gandy
    Nov 10, 2025
    1.0
    The customer service ladies were nice — no complaints there — but the pizza itself was a complete disaster. This is not a large pizza by any stretch. The garlic cup in the photo makes it clear it’s barely a medium. That’s misleading and unacceptable for the price. On top of that, it wasn’t even cooked all the way through — doughy center, uneven cheese, and zero flavor. I want a refund because this should’ve never left the kitchen. Nice staff, terrible pizza. Do better.
  • EG
    Elijah Garland
    Nov 7, 2025
    4.0
    This week was good! Fast and it was made right. Still 4 stars because they’re inconsistent but the Friday night crew did it this week and I appreciate that!
  • CH
    Carli Hobbs
    Oct 23, 2025
    5.0
    fav papa john’s been ordering here for 10+ years
  • NB
    Nicole Bj
    Sep 13, 2025
    2.0
    Order wasn't as requested. The order was supposed to be half chicken and half sausage. They put all of the meat on one side, the other side was cheese. Staff saw me and heard me come in, but didn't acknowledge me until I said something to them. I was disappointed because I typically receive good service there.
  • MM
    Michael
    Sep 5, 2025
    1.0
    Just horrible . Pizza is caked with sauce and cut like a 5 year old was cutting it . Tastes old some how . STRAIGHT MESS
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Cincinnati, OH?

Delivery is available Monday through Thursday and Sunday from 10:15 AM to 11:30 PM, and on Friday and Saturday from 10:15 AM to 12:30 AM.

Can I pick up my order from Papa Johns Pizza and what are the takeout hours?

Yes, you can pick up your order from 10:15 AM to 11:15 PM Monday through Thursday and Sunday, and until 12:15 AM on Friday and Saturday.