Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cincinnati is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
308 reviews
5 stars
125
4 stars
57
3 stars
43
2 stars
25
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including unhelpful staff, long wait times, and issues with order accuracy.
Food Quality
While some customers praised the food as fresh and delicious, others complained about incorrect orders and unsatisfactory meal preparation.
Cleanliness and Maintenance
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, as well as maintenance problems like broken restroom doors.
Ordering Process
Customers expressed frustration with the kiosk ordering system, citing it as slow and impersonal, and noted frequent issues with staff availability at the counter.
Pricing Concerns
Some customers felt that prices were too high relative to the portion sizes and quality of food received.
- TPTaliyah PhelpsDec 11, 20251.0Very disappointed in staff I asked them not to put all chicken in my chicken noodle soup and next thing you know I hear jokes from the workers talking about how I wanted my order very unprofessional and I actually liked this restaurant at first
- ASA SDec 4, 20251.0I ordered 1 coffee, 1 chocolate chip cookie and 1 raisin (it was hard by the way). Instead of telling me they didn't have chocolate chip cookies available they gave me two raisin cookies. When I asked about the chocolate chip they told me they couldn't be served yet. He asked for the cookie back and then I had to wait for them to bring me the one cookie. The problem I have is they made a decision for me without asking if I was okay with it and then took food back when they had already gave it to me. The problem is they made a decision for me without my knowledge or considering the consumers needs. I really hope they did not resell the cookie I had already grabbed and placed back in the bag. After 15 minutes I was brought the cookie.
- VBVal BrittonNov 20, 20251.0I have an egg allergy. Since Panera has an allergen menu, I'm usually confident in looking up what to order and have never had problems in the past. They also allow you to add your allergen to your order, which helps add a bit of confidence that the kitchen staff will be mindful of what you order and avoid possible cross contamination... Today I ordered the Chicken Pesto Dipper, which does not list egg as an ingredient online. When I got my order home and bit into the sandwich, I realized my sandwich was made with a jalapeño spread, not pesto. Online it says the jalapeño spread contains mayo which is an egg based ingredient. Not only was my order wrong, it was very wrong considering egg allergy was even noted on the receipt as having been double checked. I won't return to this location because I would not trust them with my allergen concern.
- SCSarah CainNov 6, 20251.0I had a very disappointing experience at this location. I waited in the drive-thru for over 20 minutes for a single bowl of soup, including about 10 minutes at the pickup window. During that time, I could see multiple staff members standing around, talking, and not taking orders seriously. When I expressed my concern about the wait, the response from the staff was dismissive. It was clear they did not care. I’ve always enjoyed Panera, but the customer service I received this time was unacceptable
- JHJill HarrisOct 4, 20255.0Friendly, fast service and food is consistently good.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
Panera Bread does not accept reservations.
What are the regular operating hours of Panera Bread in Cincinnati?
Panera Bread Cincinnati is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 7:00 AM to 8:00 PM.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 8:00 PM on Sundays.
Can I order online or use an app to place an order at Panera Bread?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store.
Does Panera Bread have drive-thru or delivery options?
Panera Bread has a drive-thru, delivery service, rapid pick-up, and kiosks for ordering convenience.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Is there Wi-Fi available at Panera Bread Cincinnati?
Yes, Panera Bread Cincinnati offers complimentary Wi-Fi for its customers.
What nearby automotive services can I find close to Panera Bread?
Nearby automotive services include Carriage House Car Wash, Cincinnati Car Detailing, Froggy's Car Wash, Tire Discounters, and T&G Imports-volvo audi vw, which can be useful for quick car care while enjoying a meal.
Are there any nearby healthcare or therapy services close to Panera Bread?
Yes, Aspire Therapy Services, Mercy Health - Mariemont Family Medicine, and Clarkson Eyecare are nearby and can be convenient if you have appointments to attend before or after visiting Panera Bread.
What local places can I visit near Panera Bread for shopping or dining?
Nearby places include Wooster At Walton Creek shopping center, Blue Water Grill barbecue restaurant, Scramblers American restaurant and bar, Subway sandwich shop, and Walgreens pharmacy, making it easy to combine your visit with shopping or other dining options.