Panera Bread

3.8
956 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cincinnati is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8420 Winton Road, Cincinnati, OH
45231, United States

Hours

Reviews

3.8
956 reviews
5 stars
433
4 stars
208
3 stars
123
2 stars
74
1 star
118

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including incorrect orders, poor presentation, and unsatisfactory taste.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and rude staff, leading to a frustrating customer experience.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unpleasant odors affecting their dining experience.

Customer Service

While some staff members received praise for their friendliness and helpfulness, overall customer service was inconsistent, with many expressing dissatisfaction.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received, leading to a perception of poor value.
  • RH
    Ray Heyob
    Nov 9, 2025
    2.0
    Just so hit-and-miss. Consisting good food. Inconsistent prep in the morning, with self- serve beverages often not put out until 15-30 minutes after ordering. Many courteous staff members, but too high of a number of callouts. It's been 30 plus years since I worked food service, and we were never allowed to park - obviously reserved for customers. So why are the front two spots taken by both managers this morning? This Panera just lacks some of the basic blocking and tackling....
  • TA
    Ty Askew
    Oct 26, 2025
    1.0
    To be honest, I have never eaten at Penera until yesterday. I ordered a salad and soup with a drink. The drink was the best thing. My salad was ok. I did a mobile order and got the notification that my food was ready, I arrived at the window and sat there for another 10 minutes waiting for my food. When I received my food I wasn't ok with the approach of how it looked anyways my bag was wide open and I had a rock hard piece of bread sitting at the bottom of the bag not wrapped up or anything just thrown at the bottom sitting next to my soup. The soup was cold and nasty, bland never again. Wish I would have done my review surfing that I normally do before waiting 23 dollars at this location. I promise NEVER AGAIN!
  • KM
    Karen Williams McCollum
    Oct 20, 2025
    3.0
    Papaya green tea was not good. Food was fine.
  • EB
    Elle Brucks
    Oct 7, 2025
    1.0
    The last 6 orders have been wrong- missing ingredients. Corporate has reimbursed over $200 in orders this year- from this location alone. This last order had bugs in it. Cannot seem to find a Panera worth going to in Cincinnati.
  • JB
    Joy Brown
    Sep 18, 2025
    1.0
    At this point just close down Panera Bread Finnytown. This is a Cobb salad that supposed to have real Avocado not this artifical lab created hard mess that has the nerve to have went bad. Real eggs or at least fresh artifical boiled eggs. The eggs are very , very mushy. Bacon as you can see that there isn't a piece of bacon anywhere in sight. Grilled chicken again, no chicken in sight or physical. The romaine is partially wilted. In addition I havent eaten in 3 weeks I've been very ill. I figured after awhile I need to eat something. Had to stop at Walgreens for my meds. Went across the street first to #Wingsandrings to order a cobb salad. Again they had to take it back because it had apples, nutts and Again artificial hard crunchy green fake avocado. The proper thing to do Wings and rings is let your customers know that some ingredients has changed. Plus I waited forever at the bar to be served. DO NOT HAVE YOU CUSTOMERS SURPRISED FROM GREED. I now know not to get the cobb anymore, Simple. PANERA BREAD FINNYTOWN Manager.. you dropped the ball. This salad is unacceptable. NO wonder I've stopped supporting THIS actual locatin first then later the entire business over tens ago. My daughter is the one who said that she would treat me thank God she got a refund. Almost forgot to mention on the bright side of a micromilimeter that is. The broth, the fresh tomatoes and the fresh red onions no complaints. I actually pitched everything else to place on the top lid only the red onions to disinfect my room. $21.00 total what a shame FYI no on-line order p/u in drive through button to select down below to select. Shameful for Finnytown Residents Have to select 1 star to be able to post. I give 0 stars

Frequently Asked Questions About Panera Bread

Does Panera Bread at 8420 Winton Road accept reservations?

No, Panera Bread does not accept reservations.

What are the delivery hours for Panera Bread Cincinnati?

Delivery is available Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.