Panera Bread

Reviews

• GR

  Guess Rolland

  6 days ago
  1.0
  I saw the commercial for Panera Bread's New Asiago Chicken Bagel for $7.99. I purchased (3) & THIS is what Panera on Winton Road 45231 gave me????!!!!!!!!!!!!!!!! I talked with the manager today & she was unapologetic but she was kind enough to offer a refund or replacement. I hope the two young ladies preparing my order get lessons on customer service--- OR--- BE FIRED!!!
• AW

  Angela Whitehead

  Feb 24, 2026
  5.0
  Nice comfortable place to eat and have meetings with family and friends.
• TB

  Trisha Beamon

  Feb 22, 2026
  1.0
  I hate this location. I order a whole salad and got what looks like a half. Hardly any lettuce but a whole lot a toppings .. avocado should have been thrown away hard brown and not edible at all. This is constant with this location its crazy. Avoid this location of you can. I try to but had to utilize them today and the disappointment never fails when I do.. Smh
• KK

  Kaleb

  Feb 18, 2026
  2.0
  Really needs to put more attention into customer service especially in the mornings when people are on their way to work. Plus the lady was rude and standing there talking about nothing and I just cant keep giving my money to places with bad customer service just because to food and drinks are good. At some point they have to held accountable for the people they hire.
• SB

  Soul Beautiful

  Feb 10, 2026
  1.0
  I had just had a very long day and been on my feet for almost 12 hours working. My teeth are also very sore I just had a teeth cleaning as well earlier in the day. When I left work all I wanted was to get off my feet and get some soup. I purposely drove to this specific Panera cause they have a drive through so I didn’t have to get out my car. I get to the window there was no one in line, someone answers and started to ask me what I would like to order. In the mist of me telling them my order he cut me off and said actually drive through is closed and that I gotta come in to order. It was 7:32 and I was confused cause I went to them before even later and drove through was still open. I then asked him what time it closed he said 7pm. I then asked him if it’s closed why did he greet and answer on the mic and he couldn’t give a clear answer. In nothing situation the lights would be off or something. I then found the drive through hours right by the menu and it clearly said closed at 9, irritated I just pulled off and glanced to see the man with the locs I was talking to. Then I decided to cycle back to take a picture of the hours posted for proof and the same man greeted on the mic and irritated I told him it’s the same car and that I came back to take a picture of the hours cause he is lying, only then did he switch his story and say that he can take my order through drive through all of a sudden. But now I didn’t want the food cause I don’t want my food played with but I told him I was making this review. If you don’t like your job quit, but to lie to paying customers just cause you don’t feel like working after the customer already has had a long day is wrong !

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