CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cincinnati is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally praised the food for being delicious and fresh, particularly the soups and salads.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and issues with order accuracy.
Staffing Problems
Several customers noted that the location often appears short-staffed, leading to delays and service inconsistencies.
Cleanliness Concerns
There were complaints about the cleanliness of the dining area and restrooms, with some customers describing them as filthy.
Pricing Perception
Many customers felt the prices were high relative to the portion sizes and quality, leading to mixed feelings about value.
SA
susan a
1 day ago
3.0
The food was not as good as other locations.
SC
Steve Cox
Jan 2, 2026
5.0
Great food and large selection.
SM
Sara Messer
Dec 20, 2025
5.0
I love this Panera and most times the food here is 10 out of 10! The only down side to this location is there are staffing issues and sometimes when you order online / through the app they don’t have the proper staffing to be able to pick up your order through the drive through… and I have to go inside to pick up.
IB
Isabell B
Dec 1, 2025
5.0
the service is 3 starts because this girl that works there she just is kinda mean in a sense you can see it and tell by her vibe i felt rushed and you can see she was frustrated with the customers so everytime i go there i feel bad for saying thus but hoping there is someone else taking my order, people have problems in their life i understand.