CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cincinnati is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, highlighting specific items like the seasonal soup and salads, but some noted inconsistencies in quality and portion sizes.
Service Issues
Multiple reviews pointed out poor customer service experiences, including rude staff and issues with order accuracy.
Cleanliness Concerns
Several customers reported cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
Staffing Problems
Customers frequently mentioned staffing shortages, leading to longer wait times and service delays.
Pricing Perception
Many reviews indicated that customers felt the prices were high relative to the portion sizes and overall value.
SA
susan a
Jan 10, 2026
3.0
The food was not as good as other locations.
SC
Steve Cox
Jan 2, 2026
5.0
Great food and large selection.
SM
Sara Messer
Dec 20, 2025
5.0
I love this Panera and most times the food here is 10 out of 10! The only down side to this location is there are staffing issues and sometimes when you order online / through the app they don’t have the proper staffing to be able to pick up your order through the drive through… and I have to go inside to pick up.
IB
Isabell B
Dec 1, 2025
5.0
the service is 3 starts because this girl that works there she just is kinda mean in a sense you can see it and tell by her vibe i felt rushed and you can see she was frustrated with the customers so everytime i go there i feel bad for saying thus but hoping there is someone else taking my order, people have problems in their life i understand.