Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Cincinnati off Princeton Pike and E Kemper Road and next to Macy's.
Mixed reviews on food quality; some enjoyed their meals while others reported issues like overcooked or poorly seasoned dishes.
Service Issues
Numerous complaints about inattentive or slow service, with some customers experiencing long wait times and unresponsive staff.
Positive Experiences
Several customers praised specific staff members for their excellent service and attentiveness, highlighting positive interactions.
Atmosphere
Generally positive remarks about the restaurant's atmosphere, though some noted cleanliness issues.
Value for Money
Concerns about pricing and value, with some customers feeling that the quality did not justify the cost.
DH
Diane Hawkins
Nov 17, 2025
5.0
Family took me for a big juicy steak, and I was so well pleased with the food and the service. Bone-in ribeye steak was tender, juicy and delicious! Thank you so much!
TH
tylia hamann
Nov 4, 2025
1.0
I went here just today, and it was very disappointing. Our steaks were hard and chewy, very tough, almost inedible. My boyfriend ordered a steak with a side of double regular fries, and I ordered a steak with a side of double loaded fries. They messed up his order and put loaded fries with his order. They did kindly replace them but the service overall of our server was not to my liking, she was nice, but very inattentive, we seen her maybe a total of 3 times. The wait time for our food to come out was quite long, just for my steak to come out cold. We had originally requested for a booth as well, they said they only had a half booth half table available, & sat us at a regular table, then after the 2 men who got seated right immediately after us, got seated in an open booth. We requested once again to be seated in a booth & they were willing to accommodate, but once again service was overall disappointing as it shouldn’t take numerous times to accommodate a simple request. I really never write reviews about anywhere, but this place was genuinely so disappointing to the point that I had to.
TT
Thomas Taylor
Nov 2, 2025
4.0
Ate here yesterday for the first time. Food was great and the customer service was great and the guys were very nice and professional about the job. Only complaint is I like tipping in cash or least having the option. Idk if I read the machine wrong which I don't think I did but you don't get the option to not tip bc of service or just like me you rather give them cash to insure they get it all. I couldn't pay unless leaving a tip first, which is the first place I've ate that done that. So no chance of paying via cash. Tip is a must here. Tho they deserved it and every bit of it, I still don't like being forced into handing out more money without option other than custom tip and set percent tips. Good place tho
SJ
Seil Jeon
Oct 24, 2025
5.0
I’d like to share my honest experience here.
My first order was quite disappointing, but I don’t think it’s necessary to go into the details. What truly stood out was Sharon’s professionalism.
She handled my concerns, which I believed were unfair, with such precision and care that there was no room left for me to continue complaining.
Sharon listened carefully to my experience and took immediate and appropriate action, treating me not as a difficult customer, but as a valued guest — even as a partner who could help Outback Steakhouse grow.
Through this experience, I understood why Sharon holds an important position.
Despite the initial issue, I truly trust Sharon’s professionalism and appreciate the way she handled the situation.
IW
Ikira Williams
Oct 22, 2025
1.0
The food was okay, but a few of my food items were burnt, and our waiter had the worse customer service, we seen her twice the whole time! Which was to take our order then bring our appetizer she never came to check on us or to see if we needed anything! We tried getting her attention while she talked to an older man for the majority time of our visit flirting and me and my friend tried getting her attention saying excuse me super respectfully because we were ready to go and she looked me and my friend dead in our face and ignored us to continue talking to this man and I felt as if that was horribly rude and it wasn’t super busy! She Didn’t bring us any to go boxes or bags not even our checks!! we had to flag down another woman that was running around actually doing her job to finish out everything OUR waiter didn’t do thank god for her she was super sweet!!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the address and location details of Outback Steakhouse in Cincinnati?
Outback Steakhouse is located at 11700 Princeton Pike, Cincinnati, OH 45224, USA.
What are the operating hours of Outback Steakhouse?
Outback Steakhouse is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials? If yes, when?
Yes, happy hour runs daily from 4:00 PM to 6:00 PM at Outback Steakhouse.
What dining and payment options are available at Outback Steakhouse?
You can enjoy dine-in, curbside pickup, and delivery services including same day and no-contact delivery. Payment methods accepted include American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
Does Outback Steakhouse accommodate dietary preferences like gluten-free or vegetarian?
Yes, Outback Steakhouse offers several gluten-free items and vegetarian options. You can view the gluten-free menu online.
Is there a dress code for dining at Outback Steakhouse?
The attire at Outback Steakhouse is casual.
Can I earn rewards by dining at Outback Steakhouse?
Yes, dine rewards can be earned at Outback Steakhouse as well as Carrabba's Italian Grill, Bonefish Grill, and Fleming's Prime Steakhouse & Wine Bar participating locations.
Are there family-friendly and accessibility features at Outback Steakhouse?
Yes, Outback welcomes families and has wheelchair accessible entrances, parking, seating, restrooms, and braille menus. High chairs are also available for children.
What are some nearby places customers might visit before or after dining at Outback Steakhouse?
Nearby places include the Tri-County Mall for shopping, Starbucks for coffee, and KFC for quick food options. Customers can enjoy shopping or grab a coffee before or after their meal at Outback.
Are there banking and retail services near Outback Steakhouse for customer convenience?
Yes, nearby banks include U.S. Bank, Chase Bank, and banking ATMs. Retail stores such as Finish Line, Pandora, and Metro by T-Mobile are also close by, offering convenient additional services.