Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Cincinnati off Glenway Avenue and Parkcrest Lane and next to Target.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.1
2,562 reviews
5 stars
1,507
4 stars
465
3 stars
225
2 stars
129
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor communication during carryout and curbside orders.
Food Quality
Mixed reviews on food quality, with some praising specific dishes while others reported cold or poorly prepared meals.
Positive Staff Interactions
Many customers highlighted friendly and attentive service from specific staff members, enhancing their dining experience.
Inconsistent Experiences
Overall experiences varied significantly, with some customers expressing disappointment while others had excellent visits.
- WBws baggsDec 12, 20251.0We went for my niece bday on September my son ordered a steak we never got it so they gave us a 20 dollar gift card. Fast forward we go to use it in December come to find out they gave us a gift card that expired in June. They handed us an expired gift card. On purpose or not they did smh. We love outback and go all the time that was disappointing.
- LMLinda MuncyNov 17, 20255.0We ordered carry out and tried the pork chops. Let me say that the 2 chops fed both my husband and myself! I miss some old menu items but the new additions are very good.
- CECarol EssexNov 15, 20255.0Ordered on line and picked up in store, everyone was very helpful, courteous and prompt
- KKKate KimmellNov 9, 20251.0Called the restaurant to address an issue with my carryout order and was immediately put on hold and remained on hold for 5 minutes. Had my partner call and he reached someone immediately. Terrible customer service.
- EEElizabethNov 1, 20255.0When I came to pick up my order at curbside, I waited about 20 minutes and nobody came out and then finally the girl came out and said she’s sorry that they’re very busy and what’s my order’s name I told her it was under Beth. Unfortunately, my spouse put it under Liz instead. So she probably went in looking for it and I apologize (to her) for the time that she took to try and find and couldn’t find it so I finally went in and got in line with everybody else - Came to discover that it was under Liz and not Beth!! . However, Kirstin(?) Who was doing the orders was so patient and kind and apologetic to everybody, very professional. If it was me, I would’ve went crazy and probably start yelling or pulling my hair out, but she was very sweet and I feel bad that I gave her the wrong name because my food had been sitting there for a while. When I got home the steak and potatoes were nice and hot and what wasn’t exactly hot enough, we warmed up in the microwave. I wish that Outback hired more people like her for service because she is the best Individual that works for Outback that I have encountered for a long time and I would highly recommend she receive some type of Recognition!!!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular operating hours of Outback Steakhouse in Western Hills?
Outback Steakhouse in Western Hills is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer a Happy Hour? If so, when is it?
Yes, Outback Steakhouse offers Happy Hour daily from 4:00 PM to 6:00 PM.
What types of pickup and delivery services are available at Outback Steakhouse?
Outback Steakhouse offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where is Outback Steakhouse located in Cincinnati?
Outback Steakhouse is located at 6168 Glenway Avenue, Cincinnati, OH 45211, near the intersection of Glenway Avenue and Parkcrest Lane, next to Target.
What payment options does Outback Steakhouse accept?
Outback Steakhouse accepts American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Can I find gluten-free menu options at Outback Steakhouse?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view the gluten-free menu on their nutrition page online.
Is there a bar onsite at Outback Steakhouse and do they serve alcoholic beverages?
Yes, Outback Steakhouse has a bar onsite and serves liquor, beer, wine, and cocktails.
How can I place an order for delivery or pickup at Outback Steakhouse Western Hills?
You can place your order for delivery or pickup online via their official order menu link: https://www.outback.com/order/menu/western-hills
What are some nearby places of interest around Outback Steakhouse in Western Hills?
Nearby places include Western Hills Plaza shopping center, Palm Beach Tan beauty salon, CiCi's Pizza restaurant, Bank of America Financial Center, and TriHealth Priority Care medical center.
How can nearby locations like Western Hills Plaza or Bank of America Financial Center benefit customers visiting Outback Steakhouse?
Customers can combine their visit by shopping at Western Hills Plaza or managing their banking needs at Bank of America Financial Center before or after dining at Outback Steakhouse.