McDonald's

3.0
1124 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7337 Wooster Pike, Cincinnati, OH
45227, United States

Hours

Reviews

3.0
1,124 reviews
5 stars
305
4 stars
204
3 stars
178
2 stars
105
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Staffing Issues

Frequent mentions of being short-staffed, leading to poor service and long delays in both drive-thru and in-store orders.

Food Quality

Customers complained about cold food, missing items, and incorrect orders, indicating a lack of attention to detail in food preparation.

Management Concerns

Several reviews highlighted poor management practices, including rude behavior from managers and a lack of accountability for service failures.

Cleanliness

Reports of unsanitary conditions and a dirty environment were common, contributing to a negative dining experience.
  • WW
    William Woodruff
    Oct 22, 2025
    1.0
    Lady lied and said that the servers were down because she did not want to make food. Date 10/22 time 10:40
  • LS
    Laurie Shepherd
    Oct 18, 2025
    1.0
    Worst McDonalds I've ever been to. It's truly shocking how terrible it is ran. If I owned this store I'd be utterly embarrassed to admit it. Do better.
  • CA
    Cheryl Albert
    Oct 14, 2025
    1.0
    Tried to go thru drive thru but was told only taking mobile app ordered. Directed to come in & use kiosk. If I wanted to get out of my car & go in, I wouldn't have gone thru drive thru. Didn't order. Went to Wendy's.
  • MK
    Matthew Kallevant
    Oct 13, 2025
    1.0
    Lol its so bad that I had time while waiting for my food (2 happy meals and a large fry) to write this review. OMG I had time to edit. So I had to pull ahead, he finally comes out with the large fry and I say what about the happy meals and he said oh yeah, 6 piece? I say no, hamburger, and he's like oh yeah I gotta get some more toys and then runs to this fenced area in the parking lot to get some more??? What in the world is going on???? 😅😅😅😅
  • PJ
    Phil Jones
    Oct 6, 2025
    1.0
    After waiting 10 minutes at the counter I ask someone if I could get somebody to wait on me he yelled at me and told me he doesn't take orders at the counter That's what the kiosk for I will never return to any McDonald's anywhere because of this individual and how rude they were I did not realize that you couldn't place an order anymore and the other place I've been to is not been a problem I don't use kiosk

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 7337 Wooster Pike?

McDonald's at 7337 Wooster Pike is open daily from 5:00 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.