McDonald's

3.1
2037 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6590 Harrison Ave, Cincinnati, OH
45247, United States

Hours

Reviews

3.1
2,037 reviews
5 stars
569
4 stars
376
3 stars
362
2 stars
232
1 star
498

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews mentioned issues with food being cold, improperly prepared, or missing items, leading to dissatisfaction.

Cleanliness

Customers noted unsanitary conditions, including dirty dining areas and staff not adhering to hygiene standards.

Operational Issues

Frequent complaints about the location being closed during posted hours and staff being unavailable or unhelpful.

Positive Experiences

Some customers praised specific staff members for their friendliness and efficiency, as well as enjoying certain menu items like fries and cookies.
  • DC
    Denae Cannon
    Nov 11, 2025
    1.0
    I will say the lady at the drive-through window where the food is handed out was incredibly rude. I simply asked we’re my condiments that I requested in the bag she said did you order them? I said yes ma’am and she said well they’re in the bag then and shut the window. Given the morning that I was having I could have given her the same energy that she was giving me, however, I decided not to because I was already in a hurry only to find out when I open my bag. My condiments were not in the bag. And I understand that this is just McDonald’s as many would say, however in this economy is a privilege to have a job so to take it for granted and be rude and disrespectful to people who are patronizing. Your establishment is just incredibly disheartening to see. I hope whoever owns this McDonald’s takes a good look at who is providing service in their establishment because the lady at the front of this window deserves to be reprimanded
  • KT
    Kaden Todd
    Nov 8, 2025
    1.0
    This is the worst location i’ve ever been to. Management doesn’t exist here, if it does then you might want to look into a better one. Trash overflowing and piled up on top of all trash cans, bathrooms filthy with no soap or toilet paper, all dining tables sticky and dirty, they didn’t give me a single item i actually ordered, the food was cold after coming straight from the kitchen, they refused to help me get my discount when it’s their fault they messed up my order. I have never had to leave a complaint for anything ever, I hope this review saves people from wasting their time and money at this place.
  • NT
    Nick Todd
    Nov 5, 2025
    2.0
    Ordered breakfast. Bagel sandwich arrived with no egg on it. This same thing happened to another family member at this same McDonald's recently. Is someone on the staff stealing eggs or do they not understand a breakfast sandwich typically has an egg on it????
  • DD
    David D
    Nov 4, 2025
    5.0
    Sometimes the food here is hot salty and delicious, and other times it is not. Sometimes the drive thru line is empty, but most times I visit it’s pretty long. Sometimes the line moves fast, other times it doesn’t. I think this is true of most McD’s, and as a life long fan I would say that this has been true for years and years. There does seem to be a god awful sewer or garbage stench outside of this location especially near the drive thru which is unfortunate not only for the customers but also for the employees who catch a whiff of that every time they open the window. Overall though it’s a nice, clean, and safe location where you can enjoy your cheesy beefies and french fries any time you want. I love McDonald’s 💯 so 5 stars from me!
  • RR
    Richard Carter (Retroforce)
    Oct 20, 2025
    1.0
    So I've been going to this location for the last few weeks because of Monopoly being back. I have not had one good experience since. It all started when I ordered a sausage McMuffin and a hash brown, The guy turned around and rang it in as a sausage McMuffin with egg and also put my hash brown on there and when I corrected him he deleted the hash brown, fix the sandwich and then claimed I never ordered a hash brown. Then this morning I ordered two apple pies, he gave me one pumpkin pie, no mind you I ordered via the app this time, and they still couldn't get it right. They had me pull forward in order to wait for the apple pie that they should have given me to begin with, they took over 15 minutes, I had to pull off and try to get their attention because this isn't even the first time McDonald's has had me pull forward and then deleted my order off their board, now after I had to pull around in order to try to get their attention they finally decided oh well what we can go out and try to give it to him through the other door. Then after 5 minutes of trying to get their attention after that I finally get my apple pie. and when I try to express how they need to read their stuff and actually learn to get the orders right because it's not like they're teenagers you know working after school this is 5:30 6:00 in the morning, this is when people are trying to go to work and the last thing they need is for The individuals working here to act as if they don't have any brains and try to screw them over. No I highly doubt anything is actually ever going to get done because screw the customer right. And I understand nobody's actually going to care enough to fully read this and hold them to account. And I get management doesn't care about the customers. But if they lose even one sale because of this review I will be happy, well though I know that's never going to actually happen.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6590 Harrison Ave, Cincinnati?

McDonald's at 6590 Harrison Ave operates 24 hours a day, 7 days a week, with hours from 00:00 to 23:59 every day.

Does this McDonald's location have a drive-thru service?

Yes, McDonald's at this location offers drive-thru service 24/7, open from 00:00 to 23:59 every day.