Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, including shouting and disrespectful attitudes.
Food Quality
Numerous reviews highlighted issues with cold, poorly prepared food, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.
Service Speed
Customers frequently mentioned long wait times and slow service, particularly in the drive-thru.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during specific visits.
KO
Kerri O'Hall
6 days ago
5.0
I came through at around 7:25 like I always do and let me tell you, I cannot sing enough praises about your morning staff- ESPECIALLY the two lovely women I encounter a lot. There's a grandmother at the register- love her. And then your all star is the lovely young woman who always smiles. I think she is a manager. She's always smiling and greets me by name even when I don't use the mobile app. She's one of the sweetest people ever and if McDonalds knows anything; do anything to keep her. She keeps me coming back! :)
AL
Ahmad Law
Jan 2, 2026
1.0
I ordered a meal through the McDonald’s drive-thru. When I asked for the total, the employee responded by shouting at me in a very disrespectful way.
TM
taylor mcd
Dec 18, 2025
1.0
Had to repeat order multiple times on speaker bc worker was talking to friend & pull up to window to pay, her and friend were talking again while im holding out change and waiting. then she almost rang me for the wrong order without checking ! went to tell her i got 2 Large Cokes .. the friend was talking about me and cussing and being disrespectful bc i corrected her and said that wasn’t my order, wasn’t rude .. needless to say , very disrespectful employees, who threaten and cuss at customers over their wrong doing! i will be contacting corporate as well. Light skinned employee who smacks gum
DS
Donalynne Schaffer
Dec 16, 2025
1.0
The food was horrible the burger bun was hard. They sent me to the wrong parking spot for pick up. Just a bad experience all the way around.
AL
Anthony Leppert
Dec 11, 2025
1.0
Outrageous prices for what seems to be shrinking portions. Almost $4 for a double cheeseburger that could fit within the palm of my hand, without any overhang. Staff was never available if you needed to ask for anything, and the wait was very long. Most of the things that you should be able to get for yourself, like basic amenities such as napkins, salt, ketchup, were kept behind the counter, and you had to ask them to give you some. Nothing was hot & fresh, and certainly nothing tasted delicious. It was almost shameful to pay for something that is such a low quality, and such a child sized portion. The chicken strips were more like a type of nugget consistency that resembled the texture of the "Chicken rings" that you get at White Castle. It wasn't high quality white meat(as shown in the menu picture ), and certainly wasn't crispy at all, & they only came in a 3 piece or 4-piece, and I believe it was like $8.
What are the regular dining hours for this McDonald's location?
This McDonald's in Cincinnati, OH is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.
What are the drive-through hours for this McDonald's?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and stays open until midnight on Friday and Saturday.
During what hours is delivery available at this McDonald's?
Delivery is available from 6:00 AM to 10:30 PM on Monday, Wednesday, and Sunday; until 8:30 PM on Tuesday; and until 11:30 PM Thursday through Saturday.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
How can I order food online from this McDonald's?
You can place an order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
Which nearby food options are available around this McDonald's?
Nearby fast food options include Taco Bell, Popeyes Louisiana Kitchen, and another McDonald's location, offering a variety of choices for customers in the area.
What nearby services can help customers visiting this McDonald’s?
Customers can find services like Stay Mobile Phone Repair, Lesueur Family Dental, UPS Access Point, and several banks such as First Financial Bank and Fifth Third Bank close by for added convenience.
Are there nearby shopping or entertainment options around this McDonald's?
Yes, nearby places include Hillcrest Square shopping center, ShoeBiz24 shoe store, Simply Fashion clothing store, and Redbox rental kiosks for entertainment and shopping before or after your meal.