McDonald's

3.4
1680 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7142 Reading Rd, Cincinnati, OH
45237, United States

Hours

Reviews

3.4
1,680 reviews
5 stars
597
4 stars
307
3 stars
322
2 stars
139
1 star
315

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, including shouting and disrespectful attitudes.

Food Quality

Numerous reviews highlighted issues with cold, poorly prepared food, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.

Service Speed

Customers frequently mentioned long wait times and slow service, particularly in the drive-thru.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during specific visits.
  • KO
    Kerri O'Hall
    6 days ago
    5.0
    I came through at around 7:25 like I always do and let me tell you, I cannot sing enough praises about your morning staff- ESPECIALLY the two lovely women I encounter a lot. There's a grandmother at the register- love her. And then your all star is the lovely young woman who always smiles. I think she is a manager. She's always smiling and greets me by name even when I don't use the mobile app. She's one of the sweetest people ever and if McDonalds knows anything; do anything to keep her. She keeps me coming back! :)
  • AL
    Ahmad Law
    Jan 2, 2026
    1.0
    I ordered a meal through the McDonald’s drive-thru. When I asked for the total, the employee responded by shouting at me in a very disrespectful way.
  • TM
    taylor mcd
    Dec 18, 2025
    1.0
    Had to repeat order multiple times on speaker bc worker was talking to friend & pull up to window to pay, her and friend were talking again while im holding out change and waiting. then she almost rang me for the wrong order without checking ! went to tell her i got 2 Large Cokes .. the friend was talking about me and cussing and being disrespectful bc i corrected her and said that wasn’t my order, wasn’t rude .. needless to say , very disrespectful employees, who threaten and cuss at customers over their wrong doing! i will be contacting corporate as well. Light skinned employee who smacks gum
  • DS
    Donalynne Schaffer
    Dec 16, 2025
    1.0
    The food was horrible the burger bun was hard. They sent me to the wrong parking spot for pick up. Just a bad experience all the way around.
  • AL
    Anthony Leppert
    Dec 11, 2025
    1.0
    Outrageous prices for what seems to be shrinking portions. Almost $4 for a double cheeseburger that could fit within the palm of my hand, without any overhang. Staff was never available if you needed to ask for anything, and the wait was very long. Most of the things that you should be able to get for yourself, like basic amenities such as napkins, salt, ketchup, were kept behind the counter, and you had to ask them to give you some. Nothing was hot & fresh, and certainly nothing tasted delicious. It was almost shameful to pay for something that is such a low quality, and such a child sized portion. The chicken strips were more like a type of nugget consistency that resembled the texture of the "Chicken rings" that you get at White Castle. It wasn't high quality white meat(as shown in the menu picture ), and certainly wasn't crispy at all, & they only came in a 3 piece or 4-piece, and I believe it was like $8.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's in Cincinnati, OH is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.

What are the drive-through hours for this McDonald's?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and stays open until midnight on Friday and Saturday.