Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly during late hours.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or not matching orders, leading to dissatisfaction.
Positive Staff Interactions
Some reviews highlighted friendly and helpful staff members, particularly during busy times, which improved the overall experience.
Cleanliness and Environment
While some customers noted cleanliness, others expressed concerns about the chaotic atmosphere and safety due to the shared location with a gas station.
Inconsistent Experience
Overall experiences varied greatly, with some customers enjoying their meals and service while others had significantly negative encounters.
TK
Tosha Kemplin
Nov 17, 2025
3.0
It was McDonald's
SH
S H
Nov 8, 2025
3.0
The Dent location is usually open all night..
one of the only places that are these days..
dumb right..?
geez.. covid messed up that..
so i suppose there was.. and still is🙄 a higher chance of catching it after 10 pm..
That’s the only good thing about this mcDonalds.
Check your bag bf you pull out.
there’s always something missing.
and the sewer grate is right under ya while you are waiting in the drive thru line..
waiting, waiting, waiting
DM
Debbie Mitchell
Nov 4, 2025
3.0
Tonight I placed an order online for curbside pickup. I got there, parked in spot number 1 and the App said my order was almost ready. I had a couple of different girls walk out with bags of food, asking me what I ordered and none of them were my order. Meanwhile, there were about 6 - 8 kids running in and out of the restaurant. At one point there was a girl that opened the door on the drive through side and threw a pop at another one of the kids. One of them had like a toy machine gun or something chasing kids in and out of the store, they were acting all crazy, out of control, I can't believe neither McDonald's or Shell did not tell them to leave. After 25 minutes, I had to walk inside to get my food myself. Some of the staff were in there cussing at each other with customers in the store. I just don't know what it is with young people these days that they think that is acceptable and appropriate. It isn't.
They finally found my food and of course it had been sitting, getting cold for over 25 minutes.
The one staff member did get me fresh french fries, apologized for the service and gave me some apple pies to make up for the bad service.
I have honestly never had this problem while doing a curbside pickup at this location. Service is typically just fine. It was disappointing tonight.
What are the delivery hours for McDonald's at 6840 Hamilton Ave, Cincinnati?
Delivery is available daily from 4:30 AM to 3:30 AM.
Is the McDonald's at Hamilton Ave open 24 hours?
Yes, this McDonald's location is open 24 hours every day.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, the drive-thru is open 24 hours daily at this McDonald's.
What ordering services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's on Hamilton Ave?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
Where can I view the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there free WiFi available at this McDonald's location?
Yes, free WiFi is available as one of the services offered.
What nearby places can I visit before or after dining at McDonald's on Hamilton Ave?
Nearby places include SKIN GLO Esthetic Spa for a beauty treatment and Shell for fuel or convenience shopping.
Are there other food options near McDonald's on Hamilton Ave?
Yes, nearby restaurants include Subway, Fricker's, Penn Station East Coast Subs, Frisch's Big Boy, Dunkin', and Dragon City for a variety of cuisines.
What nearby services are available around McDonald's on Hamilton Ave for shopping or personal care?
You can find Cosmo Beauty Supply, New-U Beauty Salon, Empress Nails, Walgreens pharmacy, and several mobile phone stores like Boost Mobile and Cricket Wireless nearby.