McDonald's

3.3
1695 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6840 Hamilton Ave, Cincinnati, OH
45224, United States

Hours

Reviews

3.3
1,695 reviews
5 stars
558
4 stars
292
3 stars
326
2 stars
172
1 star
347

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly during late hours.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or not matching orders, leading to dissatisfaction.

Positive Staff Interactions

Some reviews highlighted friendly and helpful staff members, particularly during busy times, which improved the overall experience.

Cleanliness and Environment

While some customers noted cleanliness, others expressed concerns about the chaotic atmosphere and safety due to the shared location with a gas station.

Inconsistent Experience

Overall experiences varied greatly, with some customers enjoying their meals and service while others had significantly negative encounters.
  • TK
    Tosha Kemplin
    Nov 17, 2025
    3.0
    It was McDonald's
  • SH
    S H
    Nov 8, 2025
    3.0
    The Dent location is usually open all night.. one of the only places that are these days.. dumb right..? geez.. covid messed up that.. so i suppose there was.. and still is🙄 a higher chance of catching it after 10 pm.. That’s the only good thing about this mcDonalds. Check your bag bf you pull out. there’s always something missing. and the sewer grate is right under ya while you are waiting in the drive thru line.. waiting, waiting, waiting
  • DM
    Debbie Mitchell
    Nov 4, 2025
    3.0
    Tonight I placed an order online for curbside pickup. I got there, parked in spot number 1 and the App said my order was almost ready. I had a couple of different girls walk out with bags of food, asking me what I ordered and none of them were my order. Meanwhile, there were about 6 - 8 kids running in and out of the restaurant. At one point there was a girl that opened the door on the drive through side and threw a pop at another one of the kids. One of them had like a toy machine gun or something chasing kids in and out of the store, they were acting all crazy, out of control, I can't believe neither McDonald's or Shell did not tell them to leave. After 25 minutes, I had to walk inside to get my food myself. Some of the staff were in there cussing at each other with customers in the store. I just don't know what it is with young people these days that they think that is acceptable and appropriate. It isn't. They finally found my food and of course it had been sitting, getting cold for over 25 minutes. The one staff member did get me fresh french fries, apologized for the service and gave me some apple pies to make up for the bad service. I have honestly never had this problem while doing a curbside pickup at this location. Service is typically just fine. It was disappointing tonight.
  • JK
    Johnathan Kimble
    Nov 3, 2025
    5.0
    This is the fastest McDonald's I ever been to
  • JH
    Jerome Harrison
    Oct 30, 2025
    4.0
    Quick and easy I used the app

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 6840 Hamilton Ave, Cincinnati?

Delivery is available daily from 4:30 AM to 3:30 AM.

Is the McDonald's at Hamilton Ave open 24 hours?

Yes, this McDonald's location is open 24 hours every day.