Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,243 reviews
5 stars
463
4 stars
240
3 stars
221
2 stars
108
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude staff and poor service, with multiple instances of incorrect orders and unhelpful management.
Food Consistency
There are frequent complaints about food quality, including cold items and incorrect orders, though some customers noted good experiences with fresh food.
Cleanliness
While some reviews praised cleanliness, others highlighted unsanitary practices, such as placing receipts inside food packaging.
Customer Experience
Mixed reviews on overall customer experience, with some praising friendly staff and quick service, while others reported long waits and unacknowledged orders.
Value for Money
Customers expressed dissatisfaction with rising prices and perceived value, with some feeling that the quality did not justify the cost.
- ESElexus Smith4 days ago1.0Slow, rude, cold food, nasty and unclean inside. It's disgusting. Most employees are entitled and rude, they hardly ever get your food right, fries are only fresh if you ask for no salt. Burgers always dry and cold. I've been to plenty of McDonald's and this is in the top 3 id straight trash.
- CNCheyenne NicholeOct 31, 20251.0This is the worst McDonald’s, they have a lady there probably in her early 30s that had pink/purple in her hair she is rude and never cleanly dressed nothing. I was waiting outside for my food and she was running orders & she was screaming at a customer from across the parking lot telling them she would fight them while delivering peoples orders to their car. If this is what you hire here shame on yall
- KDKristen Nicole DavisOct 29, 20254.0Service is typically good but the frappe machine is always breaking
- DDDenvilOct 17, 20251.0Actively stole from us. Went to pick up our order, got our food, then drove back home without realizing we didn't get the happy meals that we'd ordered. We called the restaurant up, and they said to bring back the receipt and they'd give us the happy meals. We did so, and when we got there they refused to give us anything, neither the happy meals or our money back.
- DHDanny HeltonOct 17, 20251.0Don't order here. They will mess up your food drinks and all. Then when you call they want to be rude as hell. How do you not serv the kids meals in their own packaging. UPDATE: I went to store to get the kids meals. Night manager refused to serv me the KIDS meals or issue a refund. Told him I was calling police. He finally issued the refund. Now my KIDS didn't get their food. I have never had such bad service from any restaurant as I have just experienced.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 55 Kibby Dr, Cincinnati?
The McDonald's at 55 Kibby Dr is open for dine-in from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours at this McDonald's location?
Drive-thru service is available from 5:30 AM to midnight Monday through Friday, from 6:00 AM to midnight on Saturday, and from 7:00 AM to 11:00 PM on Sunday.
Can I get McDonald's delivered from this location, and what are the delivery hours?
Yes, McDonald's offers delivery here daily from 5:30 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sunday.
What types of payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at the 55 Kibby Dr McDonald's?
Services at this location include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app to order from this McDonald's?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
Are there any nearby gas stations where I can fuel up before or after visiting McDonald's?
Nearby gas stations include Shell, Sunoco Gas Station, and Marathon Gas, perfect spots to fuel your vehicle before or after enjoying your meal.
What local parks or outdoor areas are near McDonald's for a pleasant walk or picnic?
Nearby parks include Fernbank Park, Westside Sports Park, Kirby Nature Center, and Thornton Triangle, ideal for outdoor activities before or after your visit.
What entertainment or event venues are close to this McDonald's location?
Close venues include The Meadows event space, Mariner's Inn hotel and concert venue, and the Cincinnati Reds stadium arena for sports and entertainment.
Are there other dining or bar options near this McDonald's?
Yes, nearby options include Cabana On the River bar and restaurant, Incline Smoke Shack barbecue food truck, 13 Below Brewery pub, and Chez Chef OMAR for breakfast and brunch.