Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,684 reviews
5 stars
535
4 stars
326
3 stars
323
2 stars
139
1 star
361
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or missing items in their orders.
Customer Service
Service quality varied significantly, with numerous complaints about rudeness and unprofessional behavior from staff.
Speed of Service
Customers frequently mentioned long wait times, especially in the drive-thru, which detracted from the fast food experience.
Cleanliness
While some reviews praised the cleanliness of the location, others reported unsanitary conditions, particularly in the dining area.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
- TMTom MooreDec 29, 20251.0Food was wrong in drive thru windows, when I check my food order notice was missing a couple food item,when I told them my right order item they said that that what I order gave them my receipt they said it was still very rudely said it was my fault ,recheck my bag found no Big Mac was missing the tall man who was doing all the serving told me I was going to make him lose his job today and to keep it moving, like everything was my fault, I as am a 61 not in great health just driving away.,I will never eat at a McDonald's again especially at North bend and westfork..
- TFTabitha FambryNov 30, 20253.0Ice cream machine is always down 😭 nice play area for baby girl! Always clean
- SFSherri FrymanNov 26, 20252.0The older lady at the drive-thru actually save the day because the lady or I should say girl who was taking my order was extremely rude My son likes to get his burgers without meat so we get the meat on the side so the dogs can have it when I went to order it a cheeseburger Happy meal with the meat on the side she's like what you mean meat on the side how we do meat on a side very rude so I told the second lady that actually took and gave us our order about it and she took care of it I go there for my grandson he likes to order his food there he just doesn't eat the meat he doesn't like it and I pay a good price for the food and if it wasn't for the wonderful lady on day shift to hands out the door dashes at the front counter and the awesome woman and the drive-thru that hands out your food on the second window I probably wouldn't even go there
- DDDottieNov 24, 20251.0Always messing up my orders
- RNRyan Reichow (Noir)Nov 23, 20252.0This location cannot handle any stress or it grinds to a halt and people have to wait in reserved spots. I’m here for fast food, your prices aren’t cheap anymore so you can say least keep it fast, or I’ll go sit down and eat somewhere better.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5425 West North Bend Road, Cincinnati?
McDonald's is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.
When is the drive-thru open at this McDonald's location?
The drive-thru operates daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's restaurant?
Delivery is available from 5:00 AM to 10:45 PM Monday through Saturday, and from 6:00 AM to 10:45 PM on Sunday.
What ordering options are available at this McDonald's?
You can order via curbside pickup, delivery (including same-day and no-contact), or use the McDonald's App available on Apple and Android devices.
What payment methods does McDonald's accept at this location?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service to conveniently serve customers in their vehicles.
Can I get WiFi and mobile offers at this McDonald's?
Yes, this McDonald's offers free WiFi along with mobile offers and mobile ordering services.
What nearby places can I visit before or after dining at McDonald's on West North Bend Road?
You can visit nearby places like Dunkin' for coffee, Biggby Coffee for a different café experience, or Little Caesars Pizza for alternative fast food options.
How can nearby transit and amenities help in reaching McDonald's at this location?
Nearby amenities such as Walgreens for pharmacy needs, Family Dollar for groceries, and Workout Anytime Monfort Heights gym make it convenient to combine errands with a meal at McDonald's.
Are there other fast food options near McDonald's on West North Bend Road?
Yes, nearby fast food choices include White Castle, Rally's, Taco Bell, and Skyline Chili, providing a variety of dining alternatives in the area.