Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,677 reviews
5 stars
533
4 stars
325
3 stars
322
2 stars
139
1 star
358
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or missing items in their orders, particularly in the drive-thru.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and unprofessionalism.
Speed of Service
Several reviews highlighted slow service, especially during peak hours, with customers frequently being asked to park and wait for their orders.
Food Quality
The quality of food varied, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared items.
Cleanliness
The cleanliness of the location received positive remarks, although some reviews mentioned unsanitary conditions.
- RNRyan Reichow (Noir)1 day ago2.0This location cannot handle any stress or it grinds to a halt and people have to wait in reserved spots. I’m here for fast food, your prices aren’t cheap anymore so you can say least keep it fast, or I’ll go sit down and eat somewhere better.
- JGJackson G.Nov 8, 20255.0Very good mcdonalds. Overall quick, and good food. Only problem is their ice cream machine tends to break
- LTLatoya TubbsOct 22, 20253.0Big breakfast w/ hotcakes and no damn hotcakes and that was the main reason I went to McDonald's. They gave me the butter, syrup and jelly but NO HOTCAKES😡😡😡🤬🤬🤬🤬🤬
- BJbrandon johnsonOct 21, 20252.0What's the point of being fast food if yall have me wait in a parking spot for food
- WSwilliam stewartOct 19, 20251.0Really bad experience yesterday. They wouldn't give us our app order. Then blamed the app and everything else. The girl who was on the drive thru speaker between breakfast and lunch on 10/18 needs educated. We heard her say ,"I'm trying to tell you," multiple times, and EVERYTHING she said was wrong! We got ahold of someone with customer service skills and common sense at McDonald's corporate, and they took care of us. Word to the wise- skip this location if you can!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5425 West North Bend Road, Cincinnati?
McDonald's is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.
When is the drive-thru open at this McDonald's location?
The drive-thru operates daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's restaurant?
Delivery is available from 5:00 AM to 10:45 PM Monday through Saturday, and from 6:00 AM to 10:45 PM on Sunday.
What ordering options are available at this McDonald's?
You can order via curbside pickup, delivery (including same-day and no-contact), or use the McDonald's App available on Apple and Android devices.
What payment methods does McDonald's accept at this location?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service to conveniently serve customers in their vehicles.
Can I get WiFi and mobile offers at this McDonald's?
Yes, this McDonald's offers free WiFi along with mobile offers and mobile ordering services.
What nearby places can I visit before or after dining at McDonald's on West North Bend Road?
You can visit nearby places like Dunkin' for coffee, Biggby Coffee for a different café experience, or Little Caesars Pizza for alternative fast food options.
How can nearby transit and amenities help in reaching McDonald's at this location?
Nearby amenities such as Walgreens for pharmacy needs, Family Dollar for groceries, and Workout Anytime Monfort Heights gym make it convenient to combine errands with a meal at McDonald's.
Are there other fast food options near McDonald's on West North Bend Road?
Yes, nearby fast food choices include White Castle, Rally's, Taco Bell, and Skyline Chili, providing a variety of dining alternatives in the area.