Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.7
1,518 reviews
5 stars
339
4 stars
231
3 stars
219
2 stars
131
1 star
598
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and food quality.
Management Issues
Customers expressed concerns about poor management and lack of organization, leading to operational inefficiencies.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, affecting the overall dining experience.
- BBBuddy Bee2 days ago1.0Sad as hell they need to b closedown for one they food always nasty and old never fresh never enough workers then they open doors it say for inside at 6 I get their at 730 and the doors locked the lady got attitude cause I walked in with a worker talking bout we not open I don’t have enough workers like okay who fault is that never will recommend or go back there ever again the McDonald’s on colerain across from chick fil a
- SAShawn Ashcraft6 days ago1.0Ordered curbside. Waited for long time and drove through drive thru. They told me they don't come out to curb side at dark. Big waste of my time
- RCRhonda CourtneyNov 17, 20251.0Today i came through the drive-thru and order two number two meals was overcharged so I spoke to the person at the window and told them this is what I'd like and he turned around and cursed at me using the f word and when I asked him did he say that he said Yes I did I asked to speak to the manager and this happened to be the manager he did not give me his name but I would like something done about this please and they do not have a number where I can contact them at
- SKSarah KrebsNov 10, 20251.0I was looking for a quick meal after work. I asked for a large Dr. Pepper with my meal, and while waiting for the food I took a sip and noticed it was Diet coke instead. No biggie, I mentioned it to the drive thru guy and he literally started arguing with me saying, "You said diet." I said I didn't, clearly said Dr. Pepper and flashed him the receipt. He literally scoffed in my face and walked away. Oh, I'm sorry I seriously inconvenienced you by asking for the correct drink with my meal that I'm paying for. I got my order and noticed the cheese was just thrown on the burger, not melted or anything and I had asked for no ketchup. Guess what: it was smothered in ketchup. I was too hungry at that point to not care anymore, so I left and went on with my day. Here we are approximately 6 hours later, and I have been at the toilet for the last 30 minutes so far. I feel so sick to my stomach. Usually I'm easy going because I work in food service as well. It's not hard to not put ketchup on a burger when requested. I'm just so tired of McDonalds employees lack of common sense, argumentative tone, and customer service. I'm done with this location.
- DCdavid cuppOct 28, 20253.0Trid to use self serve kiosk and I would rather order thru a person but the employees were pre occupied so I went to White Castle
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Colerain Ave in Cincinnati?
McDonald's is open from 5:00 AM to 10:00 PM Monday through Wednesday and Sunday, and open 24 hours on Thursday, Friday, and Saturday.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, it has a drive-thru service open from 4:30 AM to 1:00 AM Monday through Wednesday and Sunday. On Thursday through Saturday, it is open 24 hours.
What delivery services does McDonald's on Colerain Ave offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup at this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on Colerain Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi available?
Yes, WiFi is available for customers at this location.
What nearby restaurants can I visit around McDonald's on Colerain Ave?
Nearby restaurants include Panda Express, Chick-fil-A, Taco Bell, Kabuto sushi restaurant, IHOP, Burger King, Chipotle Mexican Grill, and Aunt Flora American restaurant, providing a variety of dining options before or after your visit.
Are there any nearby retail stores near McDonald's where I can shop?
Yes, nearby retail options include Foot Locker for sportswear, Sears department store, Pet Valu for pet supplies, Family Christian, Lands' End clothing store, Blingers 101, Hats N More by Cincy Shop, A and S Fashions, Life Uniform, and Marshalls department store.
Can I find banking services near McDonald's on Colerain Ave?
Yes, there is a US Bank branch and a U.S. Bank ATM nearby for your banking needs.
Where can I get coffee or a bakery item near this McDonald's location?
Panera Bread, which offers coffee, cafe items, bakery goods, salads, and sandwiches, is located nearby and is a good option for coffee or quick meals.