Brand Certified
McDonald's
2.7(1539 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9677 Colerain Ave, Cincinnati, OH
45251, United States
Certified by McDonald's • Feb 22, 2026
(513) 848-0623
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.7
1,539 reviews
5 stars
346
4 stars
234
3 stars
220
2 stars
131
1 star
608
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews mentioned receiving cold, old, or incorrect food orders, with complaints about the freshness and preparation of items.
Operational Problems
Customers frequently noted that the location was not open during advertised hours, with locked doors and unresponsive staff.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
- VLVicky Lane-BreakerFeb 11, 20265.0McDonald's is always the best and this one sure did not let me down either very pleased with the service! 😀
- JZJoe ZissouFeb 9, 20261.0Waited 12 minutes and drive-through line and they never came to the speaker along with about 10 other cars
- MSMegen SimonFeb 7, 20261.0Staff and management are incompetent and rude. Waited in drive thru 20 minutes no one ever came to the speaker. Went inside an no one acknowledged the speaker issue or offered to take my order the place was fully staffed. Do not eat here go to the one in north college hill way nicer, cleaner and your order is always right.
- VOvinson overfieldFeb 2, 20261.0Couldn't even visit lobby doors locked at 730am, do not go here plenty of other locations with open doors including their competitors
- WWWendy WirtzJan 17, 20261.0Went to drive thru…said “please wait” no one ever came back on. Parked, went in and kiosks are all down. One person visible is packing to go bags. Wait and wait, she yells at the back “can someone come help me” someone shouts back but no one comes. Finally takes my order and I am still waiting. If my autistic some would eat any other food I’d been gone by now. Send help here McDonalds HQ. Worker said the others went home and that no new people come for an hour.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Colerain Ave in Cincinnati?
McDonald's is open from 5:00 AM to 10:00 PM Monday through Wednesday and Sunday, and open 24 hours on Thursday, Friday, and Saturday.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, it has a drive-thru service open from 4:30 AM to 1:00 AM Monday through Wednesday and Sunday. On Thursday through Saturday, it is open 24 hours.
What delivery services does McDonald's on Colerain Ave offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup at this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on Colerain Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi available?
Yes, WiFi is available for customers at this location.
What nearby restaurants can I visit around McDonald's on Colerain Ave?
Nearby restaurants include Panda Express, Chick-fil-A, Taco Bell, Kabuto sushi restaurant, IHOP, Burger King, Chipotle Mexican Grill, and Aunt Flora American restaurant, providing a variety of dining options before or after your visit.
Are there any nearby retail stores near McDonald's where I can shop?
Yes, nearby retail options include Foot Locker for sportswear, Sears department store, Pet Valu for pet supplies, Family Christian, Lands' End clothing store, Blingers 101, Hats N More by Cincy Shop, A and S Fashions, Life Uniform, and Marshalls department store.
Can I find banking services near McDonald's on Colerain Ave?
Yes, there is a US Bank branch and a U.S. Bank ATM nearby for your banking needs.
Where can I get coffee or a bakery item near this McDonald's location?
Panera Bread, which offers coffee, cafe items, bakery goods, salads, and sandwiches, is located nearby and is a good option for coffee or quick meals.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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