Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,374 reviews
5 stars
447
4 stars
291
3 stars
246
2 stars
140
1 star
250
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with some employees praised for their positivity while others received complaints for poor attitudes and disrespect.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
Numerous reviews highlighted slow service times, with customers frequently asked to wait for their orders, even during non-peak hours.
Food Quality
While some customers enjoyed the food, others complained about cold or stale items, indicating inconsistency in food preparation.
Management Issues
Several reviews pointed out poor management practices, including lack of organization and inadequate staffing, leading to a frustrating customer experience.
- SRShaun ReanyNov 7, 20252.0Worst service I’ve seen ever. Won’t bring out our food, forgets half of my orders, and doesn’t take my order correctly.
- SLSkylar LancasterOct 31, 20255.0Staff is so friendly and outgoing made my Halloween for the day kutos to you guys keep it up
- JJJodiOct 18, 20255.0Some of the managers need a review in how they treat people and make it fair across the whole board. You know who you are. Treat people with decency and respect. Hr needs to get involved. You do not call people on their off days to get mad at them. Do it on work time. You do not repeat their health issues. -different day than 17th. The girl in the drive-thru is very thorough. Checked the order to make sure everything was in the bag and very pleasant. We appreciate you. 10/17/25. You get 5 stars girl.
- BSBeatriz SantosVelasquezOct 18, 20251.0Taking to long with my order, they have tons of bags somehow they still haven't given mine. Disappointed.
- OMOnadeja MOct 9, 20255.0I guess it’s just the time of day that I go but I don’t wait- not in line to order nor the wait for my food, my food has been right & fresh everytime. Idk 🤔 it’s McDonald’s staff lol some employees have good attitudes & some doooo notttt. Either way my food is made right, hot & fresh. 🤗 Please don’t take the (gold) snack wraps away 😭 it’s the only thing I eat from here ! The only annoying thing is having to wait for ppl to make a left turn onto Winton Rd. Ppl can’t freaking drive!
Frequently Asked Questions About McDonald's
What are the McDonald's delivery hours on weekdays?
McDonald's delivery hours from Monday to Friday are typically from 6:00 AM to 10:30 PM, except Tuesday which is open until 7:30 PM.
When is the drive-thru available at McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer contactless delivery services?
Yes, McDonald's offers no-contact delivery as part of their delivery services.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 9254 Winton Rd, Cincinnati, OH 45231, USA.
Which nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Warren R. Gase DDS for dental services, or enjoy coffee at La Terza Artisan Coffee Roasterie.
Are there other food options close to this McDonald's?
Yes, nearby fast food options include Taco Bell, Freddy's Frozen Custard & Steakburgers, and Papa Johns Pizza.
How can nearby transit or landmarks help me reach McDonald's?
While specific transit stations aren't listed, landmarks such as Brentwood Bowl (bowling alley) and HighGrain Taproom & Kitchen (brewery) can help orient you when visiting McDonald's at 9254 Winton Rd.