McDonald's

3.4
1378 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9254 Winton Rd, Cincinnati, OH
45231, United States

Hours

Reviews

3.4
1,378 reviews
5 stars
449
4 stars
289
3 stars
247
2 stars
140
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many experiencing long wait times and incorrect orders.

Staff Friendliness

Despite service issues, several reviews highlighted the friendliness and positivity of the staff, contributing to a pleasant atmosphere.

Order Accuracy

A significant number of customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order fulfillment.

Food Quality

While some customers enjoyed the food, others noted that it was often served cold or stale, leading to dissatisfaction.
  • MW
    Mark Wilson
    6 days ago
    1.0
    The staff do not take the time to ensure that your order is correct. For large orders I have been missing multiple items on more than one occasion. If you are placing a simple order they will probably get it right. But for larger orders they are clearly rushing and not taking the time to ensure the customer receives everything they paid for.
  • JC
    Jen Cochrane
    Dec 26, 2025
    5.0
    This is my favorite location for McDonalds. Its always clean, always has classy music on like jazz or classic christmas oldies. Nice artwork on the walls. The playplace is always open, unlike other locations in Colerain. This place is kept up very well.
  • DF
    Donna Farmer
    Dec 11, 2025
    2.0
    Always slow
  • BF
    Brooks Fiesinger
    Dec 5, 2025
    5.0
    I don't know where these guys get their staff... But let's just say that I used to go to a popular chicken restaurant because their staff was so friendly that it was just a joy to go there. While that place has gone a little bit downhill, I think this McDonald's must have taken all their employees because every single person I interact with at this location is cheerful, happy, and so kind. It's just a pleasure to be there. I want to go buy the food not only for the food but to interact with the people there. Thank you to the great employees there and to whoever's managing this location, bravo to you because at a time when everyone else feels short-staffed and grumpy, the staff here are amazing, And it shows in the quality of the food, the quality of the service, and just the upbeat nature of the place with every single staff member I interact with!!!!
  • WB
    Wendy Baldwin
    Nov 30, 2025
    5.0
    Really only come here for my grandson. Sometimes they forget his sweet and sour which drives me crazy because he is picky and won't eat if he doesn't have it.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours on weekdays?

McDonald's delivery hours from Monday to Friday are typically from 6:00 AM to 10:30 PM, except Tuesday which is open until 7:30 PM.

When is the drive-thru available at McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.