Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,364 reviews
5 stars
686
4 stars
485
3 stars
417
2 stars
183
1 star
593
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
24-Hour Availability
Many reviews highlighted that the location falsely advertises being open 24 hours, with multiple instances of being turned away during late-night hours.
Food Quality
While some customers enjoyed the food, many others complained about subpar quality, including cold or stale items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Staff Attitude
Customers noted a lack of professionalism and poor attitudes from staff, contributing to a negative dining experience.
- ATAsh TiemanNov 12, 20251.0If I could give zero stars, I would. It says open 24 hours. At 11:10pm, there was no answer at the speakers. 4 cars waited for 5 mins plus. Change your hours on Google if you're closed.
- AEArda ÇetinoğluNov 12, 20255.0Everything was awesome!! Your pick up order workers were so attentive. Are you gonna open in the summer time of 2026. I heard that you will be in restoration. Is it true?
- CBCB BrianNov 3, 20253.0McDonald's has fallen victim to the less staff model and it reflects in the experience. Food is overpriced, below average quality, and the employees are all burnt out. Ashame that this restaurant chain is falling into the "never going there" category.
- PLPat LOct 30, 20251.0This place suxs so bad.... rumor has it they're supposedly open 24 hours a day but they are not. You drive up in the morning to see employees inside but they will not take your order.
- NSNick SOct 24, 20251.0We pulled up at 11:30 PM and they were closed despite claiming to be open 24 hours. There was a guy inside but he just looked at us from the drive thru window after ignoring us and everyone else in the drive thru.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's drive-thru at 8969 Fields Ertel Rd?
The McDonald's drive-thru is open 24 hours every day of the week.
When is the delivery service available at this McDonald's location?
Delivery is available daily from 6:30 AM to 10:30 PM.
What payment methods does this McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, this location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What services are available at McDonald's on Fields Ertel Rd?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby attractions to visit when at McDonald's on Fields Ertel Rd?
Kings Island amusement park is nearby, offering great entertainment options you can enjoy before or after your meal at McDonald's.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food choices include Arby's and White Castle, providing more variety if you're exploring the area.
How can I use nearby services like Enterprise Rent-A-Car or Speedway in conjunction with my visit to McDonald's?
If you need car rental services, Enterprise Rent-A-Car is nearby, and Speedway gas station is convenient for refueling or grabbing snacks during your visit to McDonald's.
What is the address and contact phone number for this McDonald's?
The address is 8969 Fields Ertel Rd, Cincinnati, OH 45249, and the phone number is +1 513-683-9667.