Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,375 reviews
5 stars
691
4 stars
485
3 stars
417
2 stars
184
1 star
598
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
24-Hour Availability
Numerous reviews indicated that the location is not reliably open 24 hours as advertised.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold or incorrect items.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the restrooms and dining area.
- CPCrystal PerkinsJan 4, 20262.0Worst McDonald’s I’ve ever been to. Only one person could speak English, which yes they have kiosks to order on. But if you have an issue or need something additional there’s no way to get help. The heat would not cut off and it was so hot in there we were almost sweating in the middle of January. The water in the sink in the females restroom hardly worked. Giving two stars because the food was as expected. The rest is 0 stars.
- AFAutumn FreytaDec 28, 20251.0When at the drive thru the man who took my payment took my card out of view after payment was made so that I could not see it and he could access all my information for at least 15 seconds.
- EEEmilyDec 22, 20255.0I’m always pleased with the service here, it warms my heart and welcoming!
- RSRich SmitDec 20, 20251.0Can't even fill up a latte cup or just decided to be petty and hit small on the machine. Not that hard to make drinks or serve fresh food at McDonald's.
- COCheyenne OsborneDec 15, 20253.0I ordered oatmeal and it was literally a cup of water with some oat flakes floating in it it was disgusting I've never seen "oatmeal" like that before.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's drive-thru at 8969 Fields Ertel Rd?
The McDonald's drive-thru is open 24 hours every day of the week.
When is the delivery service available at this McDonald's location?
Delivery is available daily from 6:30 AM to 10:30 PM.
What payment methods does this McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, this location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What services are available at McDonald's on Fields Ertel Rd?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby attractions to visit when at McDonald's on Fields Ertel Rd?
Kings Island amusement park is nearby, offering great entertainment options you can enjoy before or after your meal at McDonald's.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food choices include Arby's and White Castle, providing more variety if you're exploring the area.
How can I use nearby services like Enterprise Rent-A-Car or Speedway in conjunction with my visit to McDonald's?
If you need car rental services, Enterprise Rent-A-Car is nearby, and Speedway gas station is convenient for refueling or grabbing snacks during your visit to McDonald's.
What is the address and contact phone number for this McDonald's?
The address is 8969 Fields Ertel Rd, Cincinnati, OH 45249, and the phone number is +1 513-683-9667.