McDonald's

2.8
2530 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8339 Colerain Ave, Cincinnati, OH
45239, United States

Hours

Reviews

2.8
2,499 reviews
5 stars
584
4 stars
364
3 stars
412
2 stars
299
1 star
840

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders being held up.

Food Quality

Many reviews mentioned issues with food quality, including cold items, incorrect orders, and undercooked fries.

Cleanliness

Numerous complaints highlighted unsanitary conditions, including dirty bathrooms and trash in the parking lot.

Staff Behavior

Several customers noted unprofessional behavior from staff, including rudeness and lack of communication.

Accessibility

The lobby was often reported as closed during operating hours, making it difficult for customers to place orders inside.
  • DD
    Denise Doxbeck
    3 days ago
    1.0
    Halfway through my fries with my 5 year old there were multiple fries were covered in green mold. I tried contacting the non busy restaurant ( I know it wasn’t busy because it was 5 minutes after I left) no response. I did call and report them to the health department since my daughter and I will end up sick from this. I’m beyond pissed. Unprofessional, disrespectful, and disgusting. Please if you care about you and your children’s health do not ever eat here
  • SS
    Steven Snyder
    Nov 6, 2025
    3.0
    It's Russian roulette but with food. Sometimes they are quick and get everything right but most times they don't even give the complete order. More often than not on the days they are quick to get the order and get you your food, it's not accurate or complete. Since I go here on lunch break by the time I get here, get my food and return to work, I have maybe ten minutes to eat. Now imagine paying full price for your meal and it's not all there. Not once, or even twice but multiple times a month. I have no idea how this location stays in business.
  • JJ
    Jessica
    Nov 2, 2025
    4.0
    They closed the lobby down super early in the parking lot was so dark super dangerous having it so dark It's very unsafel
  • MM
    Makenzie
    Oct 19, 2025
    1.0
    The girl in the window with a black hood up had us sitting there in the line while she stood there on her phone & didn’t even give us our sauce
  • RL
    Robert Lindeman
    Oct 15, 2025
    2.0
    It's like slow food instead of fast food. Wow it shouldn't be this hard to keep the drive through moving

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 8339 Colerain Ave, Cincinnati?

McDonald's is open for dining from 5:00 AM to 10:00 PM every day of the week.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 4:30 AM until 2:00 AM the following day.