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McDonald's

2.8
(2548 reviews)

Business Details

8339 Colerain Ave, Cincinnati, OH
45239, United States
(513) 848-0623
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8339 Colerain Ave, Cincinnati, OH
45239, United States

Hours

Reviews

2.8
2,548 reviews
5 stars
594
4 stars
366
3 stars
415
2 stars
300
1 star
844

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times in the drive-thru, and unhelpful staff.

Food Quality

Many reviews highlighted problems with food quality, including cold items, incorrect orders, and unsanitary conditions.

Racial Concerns

One customer expressed feelings of racial discrimination during their visit, indicating a lack of sensitivity from staff.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including trash and bugs, contributing to a negative dining experience.

Inconsistent Experience

Customers noted that experiences varied widely, with some praising the staff while others reported terrible service and food quality.
  • MS
    Mary “Mindy” Schadler
    Feb 13, 2026
    3.0
    The maintenance man i believe his name was Martin or Marvin went above and beyond for me. He got my food ready for me and it was hot and made the way I ordered it. It was slippery out so he helped me out to my car. God bless that man. You need more employees like him. He deserves a huge raise!!!!
  • JD
    jeffery dailey
    Jan 28, 2026
    2.0
    Serve food w/o washing hands had to reorder fries
  • EE
    Emmet
    Dec 28, 2025
    1.0
    Id like go over what happened and share my experience here for others to know. Its 7:20PM on a Sunday. Doors are still unlocked, lights are still on. I walk in this McDonalds, theres a white man just sitting down, eating his food, and Eyeing me down like im some sort of criminal. I go to the Kiosk to order and one of the cashiers tell me that there dine in area is closed. The cashier was white too, and she didn't say anything about the man eating his food. This feels very racially motivated. Then I was told that I have to go to the drive-thru. 1. Not everyone has a car, and this McDonalds is in a very walkable area from my house. 2. Why didn't she, or any one else say anything about the man eating his food at one of the tables? 3. Why are yall closing yall doors at 7 PM? It makes no sense that your establishment values people with vehicles that could injure and kill a pedestrian, over someone willing to spend money there, and that walked a decent way to get there. You guys really need to step your game up. The amount of racism I just witnessed is outrageous, especially since im Black and have been to that McDonalds many times before with only one issue regarding a slushy one of your employees tried to scam out of me. No other restaurants have done this to me but this one. I will not be coming here again, or any McDonalds at that. Im not spending my money where racism resides.
  • JT
    Jon Tallman
    Dec 8, 2025
    1.0
    Its crazy to me that people still go to mcdonalds. Its like eating out the trash imo. I think its more rare to have a good experience then not. I now except for something to go wrong when going to trash donalds.
  • DH
    Danielle Hatfield
    Dec 6, 2025
    1.0
    Waited in the drive through line with only 2 cars in front of me with absolutely zero movement for 30 minutes. Line finally moves and I have to then still drive up to the window because no one is speaking on the speaker and I had to wave the lady down to get her to even acknowledge me and she just immediately told me to pull up. I pull up to the window and I was told that I cannot have my food and I have to go back around again because the first window lady didn’t check me in even though they had my food in their hand and I had my code

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 8339 Colerain Ave, Cincinnati?

McDonald's is open for dining from 5:00 AM to 10:00 PM every day of the week.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 4:30 AM until 2:00 AM the following day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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