Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders being held up.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and undercooked fries.
Cleanliness
Numerous complaints highlighted unsanitary conditions, including dirty bathrooms and trash in the parking lot.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of communication.
Accessibility
The lobby was often reported as closed during operating hours, making it difficult for customers to place orders inside.
DD
Denise Doxbeck
3 days ago
1.0
Halfway through my fries with my 5 year old there were multiple fries were covered in green mold. I tried contacting the non busy restaurant ( I know it wasn’t busy because it was 5 minutes after I left) no response. I did call and report them to the health department since my daughter and I will end up sick from this. I’m beyond pissed. Unprofessional, disrespectful, and disgusting. Please if you care about you and your children’s health do not ever eat here
SS
Steven Snyder
Nov 6, 2025
3.0
It's Russian roulette but with food. Sometimes they are quick and get everything right but most times they don't even give the complete order. More often than not on the days they are quick to get the order and get you your food, it's not accurate or complete. Since I go here on lunch break by the time I get here, get my food and return to work, I have maybe ten minutes to eat. Now imagine paying full price for your meal and it's not all there. Not once, or even twice but multiple times a month. I have no idea how this location stays in business.
JJ
Jessica
Nov 2, 2025
4.0
They closed the lobby down super early in the parking lot was so dark super dangerous having it so dark It's very unsafel
MM
Makenzie
Oct 19, 2025
1.0
The girl in the window with a black hood up had us sitting there in the line while she stood there on her phone & didn’t even give us our sauce
RL
Robert Lindeman
Oct 15, 2025
2.0
It's like slow food instead of fast food. Wow it shouldn't be this hard to keep the drive through moving
What are the regular dining hours at McDonald's located at 8339 Colerain Ave, Cincinnati?
McDonald's is open for dining from 5:00 AM to 10:00 PM every day of the week.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 4:30 AM until 2:00 AM the following day.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services from 7:00 AM to 10:00 PM on most days, and 24-hour delivery on Thursday, Friday, and Saturday.
What types of payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services can I expect at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food using a mobile app?
You can order through the McDonald's App available on the Apple App Store and Google Play Store, or use the quick ordering links provided online.
Are there any nearby restaurants to McDonald's at 8339 Colerain Ave?
Yes, nearby dining options include Al-Zaytuna Grill (Mediterranean), Brothers Fish and Chicken and Taqueria, KFC, Cincy Seafood, and Buffalo Wild Wings.
What nearby beauty and wellness services are around McDonald's on Colerain Ave?
Nearby beauty and wellness services include Define Brow Threading and Lashes, Sues Eyebrows & Lashes, A+ Nails & Spa, and Beltone Hearing Care Center.
Are there any nearby retail stores or services close to McDonald's for convenience shopping?
Yes, nearby retail options include Rent-A-Center for furniture and appliances, City Gear for shoes, Cricket Wireless and T-Mobile for mobile phones and telecommunications, and Western Union for money transfer services.
Does McDonald's at 8339 Colerain Ave have any rewards or special programs for customers?
Yes, customers can participate in MyMcDonald's Rewards to earn points towards free food.