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McDonald's

3.2
(2785 reviews)

Business Details

(513) 752-2008
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
812 Eastgate North Drive, Cincinnati, OH
45245, United States

Hours

Reviews

3.2
2,785 reviews
5 stars
771
4 stars
562
3 stars
506
2 stars
270
1 star
676

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service was frequently described as rude or unprofessional, with several complaints about staff behavior.

Food Quality

Food quality was inconsistent, with numerous mentions of cold or stale fries and poorly prepared items.

Operational Hours

Customers expressed dissatisfaction with the restaurant's inconsistent hours, often closing earlier than advertised.

Cleanliness

The cleanliness of the restaurant was a concern, with reports of dirty dining areas and sticky door handles.
  • TC
    Tyler Case
    Feb 7, 2026
    1.0
    This is what $0.30 of lettuce looks like on a cheeseburger. This is between 1/8 and a 1/4 cup of iceberg. They are asking customers to essentially pay $15-30 PER POUND for shredded iceberg lettuce. For context, shredded iceberg from major food suppliers is around $4 per pound. McDonald's is officially dead to me. I will never eat at one of these restaurants again. I understand profit margins, but don't spit in the mouth of your customers who are willingly paying for extras. This is the second location I have gone to with such dismal portions for lettuce.
  • AH
    Angela Hosler
    Feb 3, 2026
    5.0
    The gentleman at the drive through this morning always has such a positive attitude and a great personality!! 😊
  • JC
    Joyce Crowe
    Jan 31, 2026
    1.0
    Cold fries, very dry quarter pounder.
  • ER
    Elaine Ross
    Jan 24, 2026
    5.0
    This particular McDonald's in Eastgate always has good food they cook everything just perfect and there are very nice people it should be very nice to take your family there for dinner Good spot and great staff.
  • CR
    Cathy Richardson
    Jan 18, 2026
    1.0
    Went thru drive thru with big order. Of course it wasn’t all there and what was presented was wrong. Went back thru drive thru, told them at speaker what was wrong. Got to both windows and still they had no idea what was wrong. Waited 20 minutes for 2 plain double cheeseburgers and medium fry. Manager was was exceptionally rude!!!! UPDATE: Manager brought to window and announced she made it herself……I got a chicken sandwich, a plain double cheeseburger with burnt bun and more cold fries.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 812 Eastgate North Drive, Cincinnati?

McDonald's at this location is open daily from 6:00 AM to 11:00 PM.

When can I use the drive-thru service at this McDonald's?

The drive-thru is available every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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