Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many reviews highlighted consistent problems with incorrect orders and missing items.
Timeliness
Customers experienced long wait times, both in the drive-thru and for mobile orders, often leading to frustration.
Inconsistent Quality
Food quality varied significantly, with reports of cold or improperly prepared items.
Operational Hours
The restaurant often closed earlier than advertised, causing inconvenience for customers.
JA
Jackie Alcantara
Nov 7, 2025
1.0
Just ordered their new buffalo ranch sandwich. Please explain why it was extremely spicy. As if it was spiked with an external hot sauce. Your employees need to do their job correctly. Tampering with food could possibly end up worse if that was given to the wrong person. I would like your store number and your district managers information please. Your team needs more training.
DD
Diesel Dunn
Nov 7, 2025
4.0
Service is great and most things are on point but there's a lack of salt and pepper on the double cheeseburgers, would love to see this done properly
JB
Josh Brockman
Nov 4, 2025
4.0
One of the best McDonalds I’ve been to. Super friendly staff and good food. Can’t speak to the inside, as I’ve only used the drive through.
RT
Rachel Thompson
Oct 26, 2025
1.0
Always have an issue with 1. Incorrect orders 2. Horrible customer service and 3. Doing anything in a timely manner. Do better👍🏼
What are the general operating hours for McDonald's at 812 Eastgate North Drive, Cincinnati?
McDonald's at this location is open daily from 6:00 AM to 11:00 PM.
When can I use the drive-thru service at this McDonald's?
The drive-thru is available every day from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:30 AM to 10:30 PM.
How can I order food for delivery from this McDonald's?
You can order delivery through their online portal at https://mcdonalds.order.online/business/-5579 or the McDonald's App available on iOS and Android.
What services does this McDonald's location offer?
They offer drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Which payment options are accepted at this McDonald's?
Payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I earn rewards at this McDonald's location?
Yes, you can earn points for free food through MyMcDonald's Rewards. Details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What nearby places can I visit before or after dining at McDonald's at 812 Eastgate North Drive?
Nearby places include Starbucks for coffee, Mike's Carwash for auto cleaning, and Hobby Lobby for arts and crafts shopping.
Are there any other fast food restaurants near this McDonald's?
Yes, Raising Cane's, a chicken restaurant, and another McDonald's location are close by for more dining options.
How can nearby services like The UPS Store or Western Union complement my visit to McDonald's?
While visiting McDonald's, you can conveniently handle errands such as shipping at The UPS Store 7021 or money transfers at Western Union nearby.