McDonald's

3.2
2759 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
812 Eastgate North Drive, Cincinnati, OH
45245, United States

Hours

Reviews

3.2
2,759 reviews
5 stars
760
4 stars
561
3 stars
504
2 stars
270
1 star
664

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders and missing items.

Timeliness

Customers experienced long wait times, both in the drive-thru and for mobile orders, often leading to frustration.

Inconsistent Quality

Food quality varied significantly, with reports of cold or improperly prepared items.

Operational Hours

The restaurant often closed earlier than advertised, causing inconvenience for customers.
  • JA
    Jackie Alcantara
    Nov 7, 2025
    1.0
    Just ordered their new buffalo ranch sandwich. Please explain why it was extremely spicy. As if it was spiked with an external hot sauce. Your employees need to do their job correctly. Tampering with food could possibly end up worse if that was given to the wrong person. I would like your store number and your district managers information please. Your team needs more training.
  • DD
    Diesel Dunn
    Nov 7, 2025
    4.0
    Service is great and most things are on point but there's a lack of salt and pepper on the double cheeseburgers, would love to see this done properly
  • JB
    Josh Brockman
    Nov 4, 2025
    4.0
    One of the best McDonalds I’ve been to. Super friendly staff and good food. Can’t speak to the inside, as I’ve only used the drive through.
  • RT
    Rachel Thompson
    Oct 26, 2025
    1.0
    Always have an issue with 1. Incorrect orders 2. Horrible customer service and 3. Doing anything in a timely manner. Do better👍🏼
  • LL
    Lori LaValley
    Oct 24, 2025
    3.0
    Cold french fries 🍟. AGAIN 😤

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 812 Eastgate North Drive, Cincinnati?

McDonald's at this location is open daily from 6:00 AM to 11:00 PM.

When can I use the drive-thru service at this McDonald's?

The drive-thru is available every day from 6:00 AM to 11:00 PM.