McDonald's

3.2
2774 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
812 Eastgate North Drive, Cincinnati, OH
45245, United States

Hours

Reviews

3.2
2,774 reviews
5 stars
766
4 stars
562
3 stars
505
2 stars
270
1 star
671

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews mentioned cold or stale food, with specific complaints about fries and burgers being inedible.

Inconsistent Hours

Customers frequently noted that the restaurant often closed earlier than advertised, leading to frustration.

Customer Experience

While some praised friendly staff, many others highlighted poor customer service and management issues.
  • GC
    Gary Carr
    Jan 5, 2026
    1.0
    I asked him to put extra Oreos on my Oreo McFlurry. They never do and they charge me if I was gonna make an Oreo McFlurry with extra Oreos as the toppings and you charge me for it I would put them on the bottom and top that’s the whole point of extra Oreos. If you only put Oreos on top the rest of the McFlurry it’s just a vanilla shake. It baffles me that there is no training and process on how to make an Oreo McFlurry with extra toppings. McDonald’s is essentially ripping off the customer by charging them for the extra toppings and then never getting them.
  • KN
    Kevin Neil
    Dec 29, 2025
    4.0
    Drive thru crowded with van stopped in front of drive up window leaving very little space to turn out especially in larger truck. Food was ok.
  • JK
    Jordyn Kye
    Dec 19, 2025
    1.0
    Went through drive thru , they gave me my food I had to pull up to wait for a holiday pie, I grabbed a French fry out of my bag and it was as HARD AS A ROCK and it was not EDIBLE , so I when they brought me my pie I politely asked if they could give me different fries , and they did , well once again I got these fries and they were HARD AS A ROCK and soggy like they have been sitting for 45 YEARS! And my double cheeseburgers were old they were very rubbery n not edible , I would NOT RECOMMEND THIS MCDONALDS TO ANYBODY besides if you get a holiday pie because that was the only thing fresh! Worse place ever! Only thing good was pie !
  • EM
    Erik McCorvey
    Dec 16, 2025
    1.0
    You need to train your people to check the drive-through windows in order so six people don’t go through one while a whole another line is waiting
  • KB
    Karla Beverly
    Dec 4, 2025
    1.0
    Fries and a Coke Zero is my normal order. Every once in awhile I will order a crispy chicken sandwich or a McDouble. So can’t say much about the food. It’s okay. They have messed up and given me the wrong drink multiple times. My fries have tasted like they sat all day. And the sandwiches are always missing something. My main complaint is I feel like they are scamming people. I have the app. Every time I try to use points or a deal they tell me they got it the code. Then charge me full amounts for items that should have been discounted or free. Then they will deduct the points from my account. Or they tell me “the codes not working” and then points will be missing. This is the only location I have a problem. Every other McDonalds I’ve been to the codes work perfectly fine and I’m charged the correct amounts. I have tried to speak to a manager but she was very rude, and the short version of what she told me was it wasn’t her problem and to contact someone else about it not working. This has happened about 6-8 times over the past 4-6months.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 812 Eastgate North Drive, Cincinnati?

McDonald's at this location is open daily from 6:00 AM to 11:00 PM.

When can I use the drive-thru service at this McDonald's?

The drive-thru is available every day from 6:00 AM to 11:00 PM.