Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service was frequently described as rude or unprofessional, with several complaints about staff behavior.
Food Quality
Food quality was inconsistent, with numerous mentions of cold or stale fries and poorly prepared items.
Operational Hours
Customers expressed dissatisfaction with the restaurant's inconsistent hours, often closing earlier than advertised.
Cleanliness
The cleanliness of the restaurant was a concern, with reports of dirty dining areas and sticky door handles.
TC
Tyler Case
Feb 7, 2026
1.0
This is what $0.30 of lettuce looks like on a cheeseburger. This is between 1/8 and a 1/4 cup of iceberg. They are asking customers to essentially pay $15-30 PER POUND for shredded iceberg lettuce. For context, shredded iceberg from major food suppliers is around $4 per pound.
McDonald's is officially dead to me.
I will never eat at one of these restaurants again. I understand profit margins, but don't spit in the mouth of your customers who are willingly paying for extras. This is the second location I have gone to with such dismal portions for lettuce.
AH
Angela Hosler
Feb 3, 2026
5.0
The gentleman at the drive through this morning always has such a positive attitude and a great personality!! 😊
JC
Joyce Crowe
Jan 31, 2026
1.0
Cold fries, very dry quarter pounder.
ER
Elaine Ross
Jan 24, 2026
5.0
This particular McDonald's in Eastgate always has good food they cook everything just perfect and there are very nice people it should be very nice to take your family there for dinner Good spot and great staff.
CR
Cathy Richardson
Jan 18, 2026
1.0
Went thru drive thru with big order. Of course it wasn’t all there and what was presented was wrong. Went back thru drive thru, told them at speaker what was wrong. Got to both windows and still they had no idea what was wrong. Waited 20 minutes for 2 plain double cheeseburgers and medium fry. Manager was was exceptionally rude!!!!
UPDATE: Manager brought to window and announced she made it herself……I got a chicken sandwich, a plain double cheeseburger with burnt bun and more cold fries.
What are the general operating hours for McDonald's at 812 Eastgate North Drive, Cincinnati?
McDonald's at this location is open daily from 6:00 AM to 11:00 PM.
When can I use the drive-thru service at this McDonald's?
The drive-thru is available every day from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:30 AM to 10:30 PM.
How can I order food for delivery from this McDonald's?
You can order delivery through their online portal at https://mcdonalds.order.online/business/-5579 or the McDonald's App available on iOS and Android.
What services does this McDonald's location offer?
They offer drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Which payment options are accepted at this McDonald's?
Payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I earn rewards at this McDonald's location?
Yes, you can earn points for free food through MyMcDonald's Rewards. Details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What nearby places can I visit before or after dining at McDonald's at 812 Eastgate North Drive?
Nearby places include Starbucks for coffee, Mike's Carwash for auto cleaning, and Hobby Lobby for arts and crafts shopping.
Are there any other fast food restaurants near this McDonald's?
Yes, Raising Cane's, a chicken restaurant, and another McDonald's location are close by for more dining options.
How can nearby services like The UPS Store or Western Union complement my visit to McDonald's?
While visiting McDonald's, you can conveniently handle errands such as shipping at The UPS Store 7021 or money transfers at Western Union nearby.
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