Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff.
Food Quality
Many reviews mentioned cold or stale food, with specific complaints about fries and burgers being inedible.
Inconsistent Hours
Customers frequently noted that the restaurant often closed earlier than advertised, leading to frustration.
Customer Experience
While some praised friendly staff, many others highlighted poor customer service and management issues.
GC
Gary Carr
Jan 5, 2026
1.0
I asked him to put extra Oreos on my Oreo McFlurry. They never do and they charge me if I was gonna make an Oreo McFlurry with extra Oreos as the toppings and you charge me for it I would put them on the bottom and top that’s the whole point of extra Oreos. If you only put Oreos on top the rest of the McFlurry it’s just a vanilla shake. It baffles me that there is no training and process on how to make an Oreo McFlurry with extra toppings. McDonald’s is essentially ripping off the customer by charging them for the extra toppings and then never getting them.
KN
Kevin Neil
Dec 29, 2025
4.0
Drive thru crowded with van stopped in front of drive up window leaving very little space to turn out especially in larger truck. Food was ok.
JK
Jordyn Kye
Dec 19, 2025
1.0
Went through drive thru , they gave me my food I had to pull up to wait for a holiday pie, I grabbed a French fry out of my bag and it was as HARD AS A ROCK and it was not EDIBLE , so I when they brought me my pie I politely asked if they could give me different fries , and they did , well once again I got these fries and they were HARD AS A ROCK and soggy like they have been sitting for 45 YEARS! And my double cheeseburgers were old they were very rubbery n not edible , I would NOT RECOMMEND THIS MCDONALDS TO ANYBODY besides if you get a holiday pie because that was the only thing fresh! Worse place ever! Only thing good was pie !
EM
Erik McCorvey
Dec 16, 2025
1.0
You need to train your people to check the drive-through windows in order so six people don’t go through one while a whole another line is waiting
KB
Karla Beverly
Dec 4, 2025
1.0
Fries and a Coke Zero is my normal order. Every once in awhile I will order a crispy chicken sandwich or a McDouble. So can’t say much about the food. It’s okay. They have messed up and given me the wrong drink multiple times. My fries have tasted like they sat all day. And the sandwiches are always missing something. My main complaint is I feel like they are scamming people. I have the app. Every time I try to use points or a deal they tell me they got it the code. Then charge me full amounts for items that should have been discounted or free. Then they will deduct the points from my account. Or they tell me “the codes not working” and then points will be missing. This is the only location I have a problem. Every other McDonalds I’ve been to the codes work perfectly fine and I’m charged the correct amounts. I have tried to speak to a manager but she was very rude, and the short version of what she told me was it wasn’t her problem and to contact someone else about it not working. This has happened about 6-8 times over the past 4-6months.
What are the general operating hours for McDonald's at 812 Eastgate North Drive, Cincinnati?
McDonald's at this location is open daily from 6:00 AM to 11:00 PM.
When can I use the drive-thru service at this McDonald's?
The drive-thru is available every day from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:30 AM to 10:30 PM.
How can I order food for delivery from this McDonald's?
You can order delivery through their online portal at https://mcdonalds.order.online/business/-5579 or the McDonald's App available on iOS and Android.
What services does this McDonald's location offer?
They offer drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Which payment options are accepted at this McDonald's?
Payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I earn rewards at this McDonald's location?
Yes, you can earn points for free food through MyMcDonald's Rewards. Details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What nearby places can I visit before or after dining at McDonald's at 812 Eastgate North Drive?
Nearby places include Starbucks for coffee, Mike's Carwash for auto cleaning, and Hobby Lobby for arts and crafts shopping.
Are there any other fast food restaurants near this McDonald's?
Yes, Raising Cane's, a chicken restaurant, and another McDonald's location are close by for more dining options.
How can nearby services like The UPS Store or Western Union complement my visit to McDonald's?
While visiting McDonald's, you can conveniently handle errands such as shipping at The UPS Store 7021 or money transfers at Western Union nearby.