McDonald's

3.3
1886 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7916 Montgomery Rd, Cincinnati, OH
45236, United States

Hours

Reviews

3.3
1,886 reviews
5 stars
605
4 stars
390
3 stars
295
2 stars
189
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude and unprofessional behavior.

Order Accuracy

Many customers expressed frustration over incorrect orders, indicating a consistent issue with order accuracy at this location.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and preparation, leading to mixed reviews on food quality.

Cleanliness

The restaurant generally received positive remarks for cleanliness, although some reviews highlighted lapses in hygiene and maintenance.

Speed of Service

Service speed was inconsistent, with some customers noting quick service while others experienced long wait times.
  • RB
    robert boja
    3 days ago
    1.0
    NOT 24 hours. Employees cancel orders to avoid work
  • VB
    Victoria Bryant
    Nov 6, 2025
    1.0
    Extremely rude. Went in for a drink and when I asked for my cup I got told to wait and the lady rolled her eyes. They were more than happy to help another lady that they seemed to personally know but I watched as they were extremely rude to everyone else.
  • KB
    Kenny Bryant
    Nov 6, 2025
    1.0
    People literally standing around doing nothing except being rude. 1/10 don’t recommend. Took 12 minutes to be handed 2 large cups. And with an attitude lmao. Never again.
  • MR
    Morgan R
    Oct 31, 2025
    5.0
    Just left from there around 3:20pm today, and the young lady in the 2nd window with the costume on was AMAZINGGGG!!! She was so sweet, and kind.
  • NV
    Nelson Valdes
    Oct 17, 2025
    3.0
    Bad attitude at the drive-thru. They rush you through your order and aren’t even friendly enough to say hello or goodbye to me. The manager also doesn’t even ask for the app code. When I approached the window, he only accepted my card, he didn’t say hello or goodbye, nor did he give me my purchase receipt.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Cincinnati on Montgomery Rd?

McDonald's at 7916 Montgomery Rd, Cincinnati, OH is open 24 hours daily.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, this McDonald's has a drive-thru open 24 hours every day.